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Insurance coverage is unclear and you generally feel ripped off by easyrentcars and green motion

About GREEN MOTION: 6.7 /10
Counter staff not very polite, very inconvenient site miles away from T5, Hoppa bus to get to green motion was very expensive.
Reviewed: Tue, Jul 23, 2019
Compact | Volkswagen Golf or similar

Relevant Reviews on GREEN MOTION London Heathrow Airport

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Medium SUV | Honda CR-V or similar
“Great booking and car, terrible service at pick up counter”
About GREEN MOTION: 7.7 /10
Tried to sell more insurance coverage with big big push. Made customer to take specific photos and videos of car before start of use. Did not give any signee paper after return.
About Qeeq: 8.0 /10
Booking was easy
Reviewed: Tue, Dec 10, 2019

V.Ivanovs

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Economy | Volkswagen Polo or similar
“Very bad.”
About GREEN MOTION: 6.0 /10
Your price on the site does not match the amount you have to pay. About additional payment of insurance, the client finds out only on the pick-up point. All this looks like fraud towards the client .
Reviewed: Sun, Aug 4, 2019

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Compact | Volkswagen Golf or similar
“Ended up paying more than expected.”
About GREEN MOTION: 8.7 /10
Hard to find bus to go to rental place, would of been nice to be told it was a hotel hoppa bus we needed.
Reviewed: Fri, Jun 28, 2019

n.virani

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Economy | Volkswagen Polo or similar
About GREEN MOTION: 10.0 /10
staff is friendly and helping.easy process and definitely recommended to all.
About Qeeq: 10.0 /10
you are winner as you provide good customer service
Reviewed: Fri, May 31, 2019

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Economy | Toyota Yaris Hybrid or similar
“Overall good, but, there was confusion regarding Collision Damage Waiver option.”
About GREEN MOTION: 6.0 /10
It took a long time to pickup the car at customer service. Main delay was due to my CDW status. I was informed that when I booked via Easyrentcars I had not sign any Collision Damage Waiver and was asked to pay for the additional insurance. This was a shock to me as my credit card (Visa) had always covered my CDW and I have never had any problems with booking cars before. Green Motion informed me that my booking via Easyrentcars required Collision Damage insurance as there was no WAIVER. I had to resolve this dispute with the manager who reluctantly provided me with a waiver form to fill out and I avoided the additional CD insurance costs. My suggestion would be for Easyrentcars to clarify the CDW status on the booking screen to avoid any confusion with the rental company even though the included basic insurance indicates Collision Damage Waiver, Theft Waiver and Third Party Liability protection.
About Qeeq: 8.0 /10
Reviewed: Wed, Apr 17, 2019

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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