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Slow

About GREEN MOTION: 7.7 /10
Allow extra time to pick up your vehicle the office is tiny and busy. I had to wait outside when I first got there as it was jam packed. You when have to walk to the other side of the hotel to collect your car.
About Qeeq: 10.0 /10
Reviewed: Wed, Jan 30, 2019
Mini | Fiat 500 or similar

Relevant Reviews on GREEN MOTION London Heathrow Airport

Jason

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Economy | Volkswagen Polo or similar
“Terrible and scan from Green Motion.”
About GREEN MOTION: 2.7 /10
Green Motion is trapping customer without optional insurance to deduct full deposit of GBP 1,205 by whatever reason. I saw another customer accused for a hairy like scratch only can be seen with a torch illumination when I lined up for pickup. When I picking up the car, their staff never go for car checking claimed due to raining. He just told me to check myself. However, due to raining and early morning at 7am, it is difficult to check clearly but only have to drive as is. But, found a scratch at the bottom later. When the car returned, their staff insisted the damage was by me. But, I explained it wasn't and found that after the car dried few days later. Then, their staff claimed told me there is 24 hours extension for me to check the car and report damage if any. However, it never happened in fact. We argued but he insisted nothing he could do. Asked me to write down the explanation at the return document and sign. He said their CS will contact me to understand. If compensation still need, there will be a repair cost assessment to confirm the money need to deduct from the deposit. However, my credit card statement shown the deposit was deducted in FULL before any repair cost assessment was received and confirmed. This is completely a scam.
About Qeeq: 8.0 /10
Reviewed: Thu, Oct 24, 2019

M.Douh

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Compact | Volkswagen Golf or similar
“Amazing Car, you only have to pay for unlimited mileage which is around 8 a day, will hire again.”
About GREEN MOTION: 9.7 /10
Cars always exceed expectations, full option, clean great car, very long queue due to bank holiday which is understandable, people at the counter were friendly but of course they have to try to sell insurance, just make sure you know exactly what you want when you get there and you won't get more offers.
About Qeeq: 10.0 /10
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Reviewed: Thu, Aug 29, 2019

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Mini | Fiat 500 or similar
About GREEN MOTION: 8.0 /10
I do like the Fiat 500, so it's a shame they've sent them back to the car lease co and now have Toyotas instead
About Qeeq: 8.0 /10
No problem with booking.
Reviewed: Mon, Aug 12, 2019

R.Dixon

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Mini | Fiat 500 or similar
“Great experience but ask the right questions and check the small print. As with all life!!!”
About GREEN MOTION: 8.7 /10
We were running late and needed to contact Green motion. They did not answer their phone or respond to emails. In the end we were able to contact Easyrent cars and both Lisa and Tania were amazing. I suggest you get additional staff to answer the phone to avoid unnecessary anxiety of there are mishaps with collection. When we did arrive, the staff at Greemotion were amazing, and there is no way they could have answered the phone as they were way too busy.
About Qeeq: 8.0 /10
Reviewed: Wed, Aug 7, 2019

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Mini | Fiat 500 or similar
“The car was fine, the drop off good but the insurance up sell was predatory and very off putting”
About GREEN MOTION: 6.3 /10
I felt that Green Motion used a VERY slow collection process to 'intimidate' customers into taking comprehensive insurance. The 'information' video went on and on and on about how long it would take to find and note every mark on the car before you drove off on it - with the implicit message being that if you didn't do this you would definitely be charged for all marks on return of the vehicle. In addition to this, if you didn't take comprehensive insurance, the deposit taken from your credit card was massively more.
About Qeeq: 8.0 /10
Reviewed: Fri, Jun 28, 2019

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