QEEQ

Car great . Service terrible.

About GREEN MOTION: 8.0 /10
Agent was not able to honour the price agreed. He insisted I paid for additional insurance I did not want or need as I have a credit card that covers car insurance. He repeated refused to accept my position. He just said he could not let me have car without an extra insurance payment that was four times the cost of the rental itself. The only choice he gave me was to take it or walk away with no car. I shall never book with them again unless this issue is explained properly.
Reviewed: Mon, Feb 18, 2019
Economy | Volkswagen Polo or similar

Relevant Reviews on GREEN MOTION London Heathrow Airport

Jason

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Economy | Volkswagen Polo or similar
“Terrible and scan from Green Motion.”
About GREEN MOTION: 2.7 /10
Green Motion is trapping customer without optional insurance to deduct full deposit of GBP 1,205 by whatever reason. I saw another customer accused for a hairy like scratch only can be seen with a torch illumination when I lined up for pickup. When I picking up the car, their staff never go for car checking claimed due to raining. He just told me to check myself. However, due to raining and early morning at 7am, it is difficult to check clearly but only have to drive as is. But, found a scratch at the bottom later. When the car returned, their staff insisted the damage was by me. But, I explained it wasn't and found that after the car dried few days later. Then, their staff claimed told me there is 24 hours extension for me to check the car and report damage if any. However, it never happened in fact. We argued but he insisted nothing he could do. Asked me to write down the explanation at the return document and sign. He said their CS will contact me to understand. If compensation still need, there will be a repair cost assessment to confirm the money need to deduct from the deposit. However, my credit card statement shown the deposit was deducted in FULL before any repair cost assessment was received and confirmed. This is completely a scam.
About QEEQ: 8.0 /10
Reviewed: Thu, Oct 24, 2019

M.Douh

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Compact | Volkswagen Golf or similar
“Amazing Car, you only have to pay for unlimited mileage which is around 8 a day, will hire again.”
About GREEN MOTION: 9.7 /10
Cars always exceed expectations, full option, clean great car, very long queue due to bank holiday which is understandable, people at the counter were friendly but of course they have to try to sell insurance, just make sure you know exactly what you want when you get there and you won't get more offers.
About QEEQ: 10.0 /10
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Reviewed: Thu, Aug 29, 2019

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Mini | Fiat 500 or similar
About GREEN MOTION: 8.0 /10
I do like the Fiat 500, so it's a shame they've sent them back to the car lease co and now have Toyotas instead
About QEEQ: 8.0 /10
No problem with booking.
Reviewed: Mon, Aug 12, 2019

Samir

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Mini | Fiat 500 or similar
About GREEN MOTION: 8.7 /10
It would be better to describe the way much clearer and from Heathrow Airport to your location, find it very difficult to locate the shuttle and the right terminal. I ended up taking the TFL buses. Also make it simple to just say that your office is actually the Holiday Inn building, rather than a door number and a street name etc... Thanks
About QEEQ: 10.0 /10
Reviewed: Tue, Jul 23, 2019

Seema

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Mini | Fiat 500 or similar
“Quick, easy, hassle free, great car”
About GREEN MOTION: 8.3 /10
Quick and easy service. The car was clean and had loads of great features. Also an upgrade from the Fiat 500, I got a Peugeot 208. Such great value for money. Friendly staff. No complaints from me.
About QEEQ: 10.0 /10
Had never used Easy rent cars before, but will again, the price drop rebooking service was fantastic. So cheap that I cancelled my 1 day booking and extended it to 10.
Reviewed: Thu, May 9, 2019

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