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Last updated on: January 25, 2023
55Rental Locations
15Airport Locations
Map View of Car Rental Locations in Santa Ana
Dollar
7.8/10
Hertz
8.9/10
Budget
8.0/10
Alamo
9.4/10
FOX RENT A CAR
6.0/10
Thrifty
8.6/10
Advantage
9.3/10
Reviewed: January 11, 2023
The car was fine, but I don’t want that to increase my score for Dollar. They suck so much. There was a huge line (1.25 hours) for Dollar/Thrifty/Hertz all combined. Counter staff kept pulling Hertz customers to the front of the line. I finally got to the counter and was told I’d now be put on a waitlist for 2 hours, and they’d call me when the car was finally clean and ready. Never again.
Reviewed: May 10, 2022
Nothing much to say. Everything went smooth and easy!
Reviewed: September 14, 2022
Really good customer service gave me a smaller car as I was uncomfortable driving the bigger one originally assigned to me
Reviewed: August 17, 2022
Margarita at the Hertz counter was lovely. Very friendly and helpful. Got me a lovely car as this was my second time during my trip getting a car from this location. No pushy sales either. Very easy to walk across to from the Terminal.
Reviewed: November 11, 2021
It was a very simple and fast operation, no hassle at all which made it so easy
Reviewed: May 22, 2019
Manager at Hertz tried to fix a huge mixup that happened with my reservation,I ended up having to rent a van even though my reservation said I was going to get the 12 passenger transit..was there for a little over two hours trying to get things figured out but Dwight was able to make it work
Reviewed: October 7, 2021
I rented a 4 doors small pickup, and I got a 2 doors pick up,
Reviewed: February 21, 2020
Although I knew we were unable to prepay (which is what I prefer) for this particular booking I was very disappointed that because this is not an “international airport” we had to pay for rental with a credit card verses cash which is not disclosed for this airport. Being international I hate having to pay a service charge for foreign currency on top of my car rental to use a credit card
Reviewed: January 5, 2020
Trunk has a huge dent and crack and dirty inside and out didn’t clean at all Car is old and I’ll maintained
Reviewed: October 7, 2019
The pick up was extremely long. They should hire more staff
Reviewed: October 4, 2019
I wanted to extend my rental for a day and it was a nightmare. They tried to charge me a different price than the one confirmed on the phone. Had to argue with them for hours and they finally reversed the charges and made me pay the right amount. Be careful of the amounts they charge on your credit card
Reviewed: September 25, 2019
Everything was great EXCEPT trying to find the drop off at Ontario Airport. 2 loops around the Car Rental agencies only to find out that FOX is off site !!! Very frustrating when your trying to catch a flight ! Then 2 MORE shuttles before getting to the airport !!
Reviewed: August 7, 2019
Thrifty is professional from pick up to drop off and the car was excellent
Reviewed: May 28, 2019
Had present experience from pu to drop off. Would have liked Thrifty to be located at the airport rather then off premise.
Reviewed: May 8, 2019
The Thrifty location at SNA airport is not actually at the airport, unlike all the other companies. It took me a long time of wandering around the airport to figure this out.
Reviewed: September 18, 2018
Like: Service was efficient. Was given a great car.
