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Last updated on: August 6, 2020
32Rental Locations
18Airport Locations
Map View of Car Rental Locations in Jacksonville
ACE
7.1/10
Thrifty
8.9/10
Dollar
8.3/10
Advantage
2.0/10
PAYLESS
4.0/10
Easirent
7.4/10
Budget
8.3/10
Hertz
7.0/10
Reviewed: May 11, 2019
Ace was a shuttle ride away. Pleasant CS but promoted w/in JAX airport but was not, we had to pick up car & drive 3 more hours to our destination. It was an exhausting day of traveling. Also mislead by $45 pre-paid fuel. Don’t recommend buying like we did. Not pro-rated. Not explained well at pickup. Cost exceeded booking $. Never had this happen b4 with Ace.
Reviewed: April 9, 2019
Only issue was that the tank was only 3/4 full on pickup
Reviewed: May 11, 2019
Car was in lousy shape. Dash finish was cracked/chipped. Was promised a Jeep or similar and what I got was a roller skate. Backseat was so cramped my handicapped mother couldn't get in and out.
Reviewed: April 5, 2019
Ace Rental runs a poor operation that left all Ace customers waiting by the curb wondering where the shuttle was after more than a half hour. The car was provided in a poor condition. Tire pressure was off in one tire, washer fluid indicator reported no washer fluid present, and car made concerning noises at high speeds. There was also no spare tire in the trunk in case of flats.
Reviewed: June 8, 2020
The car wasn’t very clean and stinks of cigarettes so bad. This is my second rental in less than a month that the car stinks of cigarettes. Unacceptable.
Reviewed: October 13, 2019
Good car, but charged me for returning the car 30 mins late.
Reviewed: July 31, 2018
Like: Gave us a better substitute vehicle for the same price - gratefull!!
Reviewed: May 11, 2019
Brand new car. No data port just old school cig. lighter.
Reviewed: February 20, 2020
Solo que el personal de dollar que me atendió no entendía que ya los impuestos estaban pagos al momento de recoger el vehículo. Eso debe de mejorar Por lo demás todo muy bien
Reviewed: January 16, 2019
I was so impressed with my rental experience compare other rental company. This time was almost perfect Thank you so much
Reviewed: March 10, 2019
They sucked!!!!! Wrong car, and they have THE WORST workers
Reviewed: March 15, 2019
Don’t believe the star ratings!!!! Can someone please help me understand how I can give 1 star on 6/6 questions (cos I couldn’t give lower) but my “Overall Rating” averaged out to 2??? This service is so pitiful they have to rig the rating system??
Reviewed: June 23, 2019
it took them two hours to find the vehicle it was given late and i was later for an hour and charged me late fee! horrible company!
Reviewed: March 18, 2020
Pick- up was explained perfectly from the airport. Car was there and ready with a full tank
Reviewed: December 1, 2019
Espere demasiado tiempo para obtener mi carro !!!!!! Y me cobraron un seguro que ya yo lo tenía !
Reviewed: October 7, 2019
The whole process was awesome. I was very confused on the quality of the vehicle as there was a back up camera but no automatic locking doors or windows. This is a safety concern as we had to constantly manual unlock and lock everydoor, and if we forgot one door that could have been a safety concern or a potential theft. It was confusing as it seemed above standard for the rear view camera but below standards on manual windows and locks. Everything else was exceptional!!
Reviewed: August 9, 2019
The company says all cars are smoke free but mine smelled horribly of smoke. The right rear tire went flat twice during the week and I had to spend time and money filling it with air. The windshield fluid was out.
Reviewed: August 10, 2019
Simple & cheap!! I was shocked no extra charges for anything! Great ready to book soon again!
Reviewed: August 4, 2019
When the Budget counter agent found that I'm a regular Thrifty customer she offered an upgrade at no extra charge. Such excellent service win them a new client.
Reviewed: March 17, 2020
The rental desk at JAX was very friendly and helpful. She even upgraded my car for free.
