18 Car Rental Brands at Phuket Airport (HKT)

Reviewed: August 20, 2020

I like your promotion

Reviewed: July 31, 2020

Fair.

Reviewed: March 9, 2020

No one was at counter upon arrival at Phuket Airport. Had to call and wait for service staff to arrive. Service staff was friendly & efficient though.

Reviewed: March 6, 2020

1. From the easyrentcars my request about 2 child seat was confirmed, but in the place no. It's good because we saved money for it, but it's not normal. 2. The deposit was taken doesn't matter that we paid full insurance

Reviewed: March 3, 2020

I still haven’t received the THB 5000 deposit refund. I expect The refund should be immediately after the car return instead of waiting 2 weeks as the staff mentioned to me. That’s not so beneficial to customers. Also, the car should be ready 1 hour before the car pick up time, instead of black facing customers asking customers waiting.

Reviewed: August 11, 2020

Good staff, very professional. They supplied you with umbrella, car charger etc.

Reviewed: March 24, 2020

A bit troublesome after booking wben we were required by vendor to send photo of credit card. Worried if it was a scam

Reviewed: March 24, 2020

The staff was very helpful and even helped to check the car for scratches and dents. Very proactive, very friendly.

Reviewed: February 19, 2020

They didn't have the car that I was 'guaranteed' to get available.

Reviewed: February 13, 2020

we got a car with smell smoke so strong. The staff informed us if we return with smell then they will charge us 5000 THB but why didn’t staff check the car before hand to the customer. Pick up car process also took long tike compare to another company.

Reviewed: August 10, 2020

Excellent service

Reviewed: June 11, 2020

car was almost brand new. finding the location was a little bit confusing as it is located in a separate terminal which you have to go out to get to. service on pickup and drop of was great, the guy who checked the car upon return even brought us to the nearest petrol station to refill instead of us paying the rental company rate which was a really nice touch.

Reviewed: January 31, 2020

I very rarely complain but for your information the two ladies at the budget desk were the most rude and disinterested staff I have ever come across. For future, I would suggest that they are spoken to so it doesn’t happen in future.

Reviewed: January 26, 2020

Very good. I was upgrade to toyota camry.

Reviewed: January 15, 2020

Request for child seats not passed to Budget from Easyrentcars. No seats were available at location because it was high season. We needed to purchase seats from a competitor hire company at a cost of 2.5x quoted by easyrentcars eating into our spending budget for the holiday.

Reviewed: January 13, 2020

Budget has been one of my favourite car rentals. Budget in Phuket was no different. Superb car. Easy process. Welcome drink water bottle n cookie was great gesture. Keep it up!!!!

Reviewed: May 19, 2020

Nice car and service, we had trouble finding the rental desk which was in the domestic terminal and not the international terminal

Reviewed: March 18, 2020

Good clean car, however inside of windows should have been cleaned prior to pick-up

Reviewed: February 20, 2020

Staff very nice,,Car was new and clean

Reviewed: December 6, 2019

Great experience. Value for money too. however, fuel to fuel should be better if its fully Topped up.

Reviewed: December 2, 2019

Their office in Phuket is inside of arrival where I can't access so I had to ask security to call the staff to come out that made me waiting for more than 30 min. Also, the office is located at domestic airport that I had to walk there from international to domestic terminal with my luggage.

Reviewed: March 22, 2020

It was a little hard to find. The car had plenty of scratches and dents but the agents marked them down - even the smallest ones.

Reviewed: February 26, 2020

Good

Reviewed: February 10, 2020

Car accumulator is very weak.

Reviewed: February 1, 2020

Fast & efficient

Reviewed: January 21, 2020

They like to sell their own insurance for car rental

Reviewed: March 8, 2020

The whole process was easy and straightforward, however, they did offer me the upgraded Super Collision Damage Waiver which meant I had no responsibility for any damage to the car and no excess, but then I still had to pay £225 deposit which I didn't understand. I'm still waiting for this amount to be returned.

Reviewed: February 1, 2020

Fast & efficient service.

Reviewed: January 29, 2020

車升級到toyota vios, 車況良好,三大兩細,上斜略為乏力,但ok夠用. 還車快捷.

Reviewed: January 21, 2020

The car condition was good and staff were helpful.

Reviewed: January 12, 2020

The counter of europcar is on international part of the airport. If you come from domestic flight, you need to change airport (2min walk)

Reviewed: January 25, 2020

Good guys, helped in any question

Reviewed: January 6, 2020

Best one

Reviewed: December 20, 2019

Good !!!!

Reviewed: October 24, 2019

-this vehicle has some noise when we touch break and we cannot break as smooth. -staff at counter has service mind and explain their service. -Avis has not "Yaris" available on 19-Oct so they offer to change type of car to "Altis".

Reviewed: August 20, 2019

Didn't manage the car I selected. Got a Honda city instead. Moderate maintenance for the car. The wheel toe alignment seems like drifted a little bit. You can feel it when drive on straight and flat road. Is quite dangerous if drive too fast during cornering. I think the car I got is too heavily used, because phuket have alot bump and uphill/downhill sharp corner especially going to patong area. Suggest the rental company do more often on car maintenance. Overall is still ok.

Reviewed: January 16, 2020

Good car

Reviewed: December 3, 2019

Great service form their staff, due to my flight was delay and delay again,i keep changing my car collection time. But they still reserve the car and wait for me to collect it, even my flight was delay to the next day.

Reviewed: November 14, 2019

Very nice service, cheap, easy and comfortable. Will book again with Easycarrent. Thank you.

Reviewed: November 14, 2019

The car condition need to improve to new model, at least with the reverse sensor or reverse camera.

Reviewed: October 30, 2019

Their car are generally clean and new. Service staff were accommodative and polite too.

Reviewed: January 3, 2020

Yes, they provided me with a brand new car. They are extremely professional except for the counter staff who still don't know how to handle customers. The staff were sleeping with doors closed when i went to drop off the car.

Reviewed: November 22, 2019

Good car!

Reviewed: December 3, 2019

Easy and comfortable. Thanks.

Reviewed: November 8, 2019

Very nice. Will book again. Thanks.

Reviewed: November 6, 2019

Booked Honda HRV, Car is relatively new, mileage only 10k kilometers. Spacious car, easily enough for 4 big luggage. Will go back again!

Reviewed: October 2, 2019

หาค่อนข้างยาก ควรติดป้ายให้ชัดเจน

Reviewed: September 23, 2019

-

Reviewed: July 25, 2019

A call to Bizcar before drop-off was needed to avoid long waiting for their staff to get the car but we were not informed at pickup so had to wait and almost caused us late going to the gate for departure.

Reviewed: May 1, 2019

Not so convenient to pick up car if tou are from international airport as it needs to pick up at domestic airport and go thru several unnecessary baggages check again, baby car seat is not clean but car is new and in good condition and staffs are all friendly

Reviewed: April 11, 2019

Good staff and take care

Reviewed: July 3, 2018

Like: Brand new car

Reviewed: February 24, 2019

On-time performance really bad, we have to wait for picking up the car for 60 mins and drop off about 40 mins.