13 Car Rental Brands at Koh Samui Airport (USM)

Reviewed: August 10, 2020

They ripped me off for extra day rental cos it took 30mins to find drop off zone so will never use them again

Reviewed: January 31, 2020

The condition and clean of car is quite good. The assistant's service attitude is quite friendly as well. She treated my family with 4 bottle of cool water. It feel great after long journey. It did not wait long time to get the car.

Reviewed: November 16, 2019

Rental from Koh Samui airport. I damaged the rear paintwork slightly and expected the worst in respect of my 9000baht deposit. Very pleasantly surprised to receive an email same day showing a deduction under 3000baht for the repair. Balance immediately refunded. Never encountered such professionalism from a foreign car hire company before. Highly recommend.

Reviewed: October 25, 2019

Easy to find counter. Staff was very nice.

Reviewed: October 8, 2019

New and clean car, speedy process

Reviewed: August 30, 2019

A+++

Reviewed: December 25, 2019

After we drove off we can feel something not right. So we stopped and check and we found that they didn't check the air pressure at the wheels. The car is 3 years old quite old compared with the other brand.

Reviewed: November 21, 2019

Take vehicle at drop off in Samui Airport to arrivals area for checking then staff will drive you to departures, elsewhere at the airport.

Reviewed: October 20, 2019

I got smoking car fr. this company twice through EasyRentCars, please take care.

Reviewed: July 2, 2019

The arrangement is perfect and the staffs are nice!

Reviewed: June 12, 2019

Had to wait a bit as there was another customer ahead of us in the queue when we were picking up the car but the staff were very courteous and tried hard to speed things up once it was our turn. The car was pretty new with around 5,000km on the clock so that was a nice surprise as we are used to getting older high mileage cars when we have opted for the fully insured package. Returning the car was a bit confusing but that was more the setup of the Koh Samui airport rather than National itself. Many thanks! P/S: the 10,000 Baht deposit taken on your credit card at the point of pick-up will take 2 weeks to be refunded so be aware that is the case!

Reviewed: July 4, 2018

Like: Easy pick up and return car.
Dislike: Hard to understand Thai English accent.

Reviewed: September 10, 2019

Excellent, supert customer service and car condition. Will definitely look to rent from them again in the future! The store manager - Sue - was tremendous, so kind, professional and helpful. Thank you Thai Rent A Car team ! We will be back soon. The Yifrah's

Reviewed: August 25, 2019

The pickup location is in the security location of airport and not outside. We had to leave our passports to get to counter. Book only if your arriving by plane, if not don’t bother.

Reviewed: July 18, 2019

Car was adequate. Noisy belt and way too many scratches and dings to document accurately. They did not charge me, but, mad me uneasy.

Reviewed: July 16, 2019

The car was new . Nice and clean . Good service.

Reviewed: July 10, 2019

Took a bit long to on the day of picking up but took very short time on the drop off(different bay).