CAR RENTAL REVIEWS ON GOLDCAR IN ISTANBUL

I would like yo say that goldcar company has terrible customers. They didn't help enough. Their responsibility was awful

The worst experience ever. Advice you to stick with well known companies.

When I dropdropped the car, I told to staff Mr Emre , could you please check the car very well I've got something in car. My special water bottle. It's cost me £35.00 But he didn't. Also he saw I've lot's of stuff and he never offer me to help or give me a lift airport . That's unacceptable.

They haven't been helpful at all. Waisted a lot of time and money. They try to rob you of with extra insurance etc. Will never use them again.

Dislike: No clear direction signs at the airport to the rental area

There are no staff in the office when the car is delivered Delay in re deposit

this is horrible company especially the workers do not assures you about safety of company. When We asked the worker that Can We trust this company he says I DO NOT KNOW !!!! I definitely do not recomend this company.

Great experience!!!

The car was not available, I have to wait for 2 hours with my family airport . Gold car can’t provide upgrade as well due to unavailability. Had to choose from other provider which costed 3 times

The car is perfect, but sales people are not. They will try to convince you to pay extra for insurance which is not mentioned in the app, they will till you that wr will give you free diesel car if you pay more for insurance which I had the diesel anyway. Also they will deduct more by fining you 140 TR if the car is not clean, 200 TR if the tank is not full. These fines they will not mention it to you, they will give you 6 pages contract in Turkish to sign and you are in a hurry and you will not spend time to translate it so you will sign it. So my advice, read the contract carefully, fill up the tank from the airport, there is patrol pump in the entrance of parking which i didnt know about. And try to clean it before you give them the car. Maybe there are more excuses that i didnt experience with them, so becareful.

Very nice car it was new easy proses in pickup and droop nice company i will dell with it again sure

New cars, fast pick-up. Expensive provision (3000tl & 500usd). Usually: i am satisfied

Avarage company. Not much reliable and workers is not helpfully. Goldcar officials should be audit sabiha gokcen office. https://www.google.com/search?q=sabiha+gökçen+goldcar&oq=sabiha+gökçen+goldca&aqs=chrome.1.69i57j0l2.6205j0j7&sourceid=chrome&ie=UTF-8#lrd=0x14cada2e28e1da23:0x23ca94486a514a19,1,,,

The counter stuff was very good. I had to pay a little more because my car was available. The car was supposed to be full in fuel, but it was not (milage to go was 850km) When i gave back I filled it (it showed 950 km to go)

Evert thing was ok

The car was ok and the staff was also ok but this company is tricking their customers to pay for insurance by scaring the them and saying that you are not insured at all and if you have an accident, even if it’s not your fault you will have to pay x amount of money. They force you to buy their insurance. That’s why they are little bit cheaper than the other companies. i think that’s where they make their money.

Every thing was excellent, thanks to everybody there

There is an important point, Thant is the insurance was made by the reservation is through third party, that means if any accident happen the custome will pay to gold car then AXA insurance company will refund the payment to the customer, (Even I Made Full Insurance Booking) i think it's better when i make full insurance booking to be direct, anyway thanks god i didn't make an accident, everything else was great, Thanks Easyrentcars,

it was a nice rental. I had no problems

thank you.

Like: The stuff are very friendly and helpful, they have a good service and such a new you car I had a Nissan qashqai 2018.
Dislike: Nothing

Easyrentcars was a good experience. But did not like the idea of being forced to purchase full insurance by GoldCar agent when I know for sure it was optional. However, I did not have a choice but to purchase it or forfeit my prepayment to Easyrentcars.com

Easyrentcars was a good experience. But did not like the idea of being forced to purchase full insurance by GoldCar agent when I know for sure it was optional. However, I did not have a choice but to purchase it or forfeit my prepayment to Easyrentcars.com