Like: I have been upgraded to brand new better car for free ... service was amazing ... you can not ask for more really ... thank you Enterprise for making our vacation incredible. Dislike: Nothing at all
I was given a different car than the one I have rented it’s a lower quality, I had to wait over one hour because my flight was early and I was told by the staff that I was delayed because I rented through QEEQ specifically because they have issues with QEEQ I had to be penalized by waiting more than one hour
“Overall good experience and great vehicle. Normal Turkish issues for pick up--but not too bad.”
About Enterprise:10.0/10
Could not ever get through to an English speaking operator for the customer service numbers provided me even though it was offered on the call menu. Just infinite waits and call was never answered. Also 5 days after turn in and there is still an extra "deposit" charge still on our credit card. Was supposed to be reversed.
The car was very nice and clear. It was a really good experience to enjoy the trip this way in Turkey.
We just encountered a little difficulty in returning the car. Since there is an earthquake happened days before our trip, it affects the safety of the building of the shop. But we didn't get any notifications from Enterprise. We only notice that when we arrive at the shop and help by the shopkeeper next door.
It would be better if Enterprise could send the map/direction info before head. thanks!
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H.Allami
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View more >Hussam Kayali
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View more >Dislike: Nothing at all
Hma
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View more >J.K.K.
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View more >Jodie Pun
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View more >Car Rental Brands Ranked In Istanbul
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