CAR RENTAL REVIEWS ON HERTZ IN CHICAGO

We reserved a Jeep Medium SUV but we got a Buick way smaller, specially the trunck...and we were needing a larger trunck...

Booked a mystery car but was surprised or maybe disappointed that it only applied to the entry budged car so felt a bit misled

Booked a mystery car but was surprised or maybe disappointed that it only applied to the entry budged car so felt misled

i love this hertz location - the staff is always super friendly and efficient. whenever i see this location as an option to book, as long as the price is relatively similar to other locations, i always book here.

The counter staff charged me $90 to add my wife as an additional driver. I've learnt that I don't have to pay for spouse as additional driver. Is that true

Basic car. Seemed like an old car registered in 2017.

easy to use platform!

Everything was ver efficient. Staff knew about booking and the whole process took about 20mins as they did not have the car I ordered and was given an upgrade.

Everything was fantastic except for the fact we had to wait in line 45 minutes at the counter to sign the contract for the car. A second rep came out to help the line and the first rep disappeared soon after!

Our fault I guess but the pick up point was not close by Chicago City Centre and our Lyft driver had a little difficulty finding it. Staff at the centre were helpful as when the SatNav arrived the holder for it was not compatible with the unit. One of the ladies gave us her car phone holder which did the job to a fashion but the unit was prone to falling off it. Expected better when paying upwards of $300 for the satnav rental. One big issue for us was that after a few days the car system alerted us to low air pressure on front os tire. I topped it up at an airline but thereafter we we had to top it up each day at the start of our days travels which was a bit of a pain. The car performed well enough though throughout the journey. Car was a Jeep Cherokee and was big enough for our needs.

Can’t fault Easyrentcars.com. Good process and price

My representative at Hertz was incredibly helpful, she is a customer service professional worthy of praise.

As for as I can tell everything went perfectly. This is the second time I've used Easy Car Rental and I'll be using them again in the future for sure.

Like: The fact you can drop off the car in a different location
Dislike: I wasn’t treated as a Gold member