CAR RENTAL REVIEWS ON HERTZ AT MILAN MALPENSA AIRPORT, MXP

Everything went really well. Just make sure to inspect the car before you take it and mark with x everywhere it has scratches (even if minor ones). They didn't have the Fiat so gave me a better and bigger VW. Car was in great shape. Can't complain, everything went very smooth. They tried selling me a gps, but the car had CarPlay so no reason for u to get it either, if you own an iphone and have data.

Машина не превзошла мои ожидания,заказывал за год,получил другую,хотя вся стоянка была забита той маркой которую заказывал я

Using Hertz for car renting in US a great pleasure.Italy is a totally different story.Customer service is very poor.My car broke down 40 minutes after pick up.Getting in touch with someone who at list speaks some english is almost impossible.After being stranded in the middle of nowhere for several long hours we finally got "road assistance".They simply picked they broken car and .....left us on the street with the luggage and kids in the dark.Next day,we got condition report claiming that we broke the driver side mirror with the pictures dated two weeks before we even arrived to Milan.To be even more confident.....they photoshoped my signature below....Really hard to believe,i know,but this is what my family had to come accross with.Stay away....or at list be extrimely carefull.... At the end,got the full invoice,like i used the vehicle the entire time...

Dislike: too long to pick up and drop off the car.

When I dropped the car the parking to return the vehicle is outside now. I was wondering what happened if raining. I was by myself and with a heavy luggage. I rather prefer to drop the car inside to avoid problems if raining.

The staff were very helpful, I couldn’t fault them. The car was in good condition, it did have quite a number of dents and scratches and the air conditioning did not work. We were in Italy during summer and at 35 degrees temperatures it got very hot and sweaty in the car. The car wasn’t as clean as I would have expected it to be either. Otherwise mechanically the car was sound. Overall it was a good driving experience in Europe.

Staff at Malpensa airport tried two charge me a far higher price than the reserved price. They then gave me the wrong vehicle.

THANKS ITS NICE PROMOTION AND GOOD DEAL FROM COMPANY EASY RENT CARS TEAM

THANKS ITS NICE PROMOTION AND GOOD DEAL FROM COMPANY EASY RENT CARS TEAM

It took more than an hour to pick up the car. Please try to speed up the process.

Excellent