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CAR RENTAL REVIEWS ON RHODIUM AT MADRID AIRPORT, MAD

Average rating on Rhodium at Madrid Airport: 8.7 /10

L.Wehr

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Economy | Ford Fiesta or similar
Reviewed: Wed, Sep 25, 2019
“Worst Experience Ever, Rhodium and Gold Car are to be avoided like the plague”
About Rhodium: 8.7 /10
Worst experience ever renting a car. Rhodium is a US company with exactly 0 cars of it's own. They use GoldCar to supply customers with vehicles. Unbelievable and completely unavoidable hidden costs. Airport surcharge, not communicated in original booking price as all other legal and ethical companies communicate. You have to choose one of their insurances, this means that if you have credit card benefit covering rentals that's null and void and you need to pay for theirs. The staff do their best, but they work for an unethical company and have the huge challenge of convincing you the misinformation and lies the company policies include are standard and should have been expected...wouldn't want their job. If you have any sense avoid Rhodium or Gold Car who services them for that matter.
About QEEQ: 10.0 /10

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