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Find Your Keddy by Europcar Car Rentals at Madrid Airport

CAR RENTAL REVIEWS ON KEDDY BY EUROPCAR AT MADRID AIRPORT, MAD

Average rating on Keddy by Europcar at Madrid Airport: 7.8 /10

Paul

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Economy | Opel Corsa 2 Doors or similar
Reviewed: Sun, Oct 13, 2019
“Smaller than booked; extremely damaged car, not all faults listed;office staff trying to sell extras”
About Keddy by Europcar: 6.0 /10
I booked an economy (Corsa or similar), but was initially given a Fiat 500 (I had a total of 800 km to drive, hence did not want a micro), which I managed to avoid and was finally given a Toyota Yaris instead. The guy at the desk was very eagerly trying to sell me additional insurance, claiming that the all covering extra insurance I had (taken at the time of bookin; insurance by AXA) would be useless if something happened. The car was in a very poor condition with all corners scratched heavily, the front spoiler skirt almost falling off and a big dent/scratch extending from the passenger front door all the way to the back. Only 6 scratches were listed and as I felt being rushed out of the office I took photos/videos of all visible defects (later realized that I didn't even manage to spot all of these). At least managed to convince the guy at the parking-office (not at the counter) to come to check the car with me before taking off. Hesitantly he came and very briefly looked around the car and listed three additional defects on the paperwork. Was it someone with less experience with cars instead of me, none of those would have been listed. At least on returning the car I was verbally given an "all good", so hopefully, no further expenses will be claimed from me.
About QEEQ: 8.0 /10
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