CAR RENTAL REVIEWS ON BUDGET IN CHICAGO

Great Service

Thanks

Car reserved was not available. Was charged an extra $153 for an upgrade. Was not happy. Previously if this happened I was not charged the difference (not Budget). Not my problem that reserved car was not available.

budget refused to rent a car to me because they refused to accept my license. I had just rented a car 2 weeks prior with the same license. Terrible customer service and rude agents.

Staff help was very good. Only problem is finding the car. They need someone in the garage to guide you.

Easy and no problems

Like: I was very skeptical because the price was less than half than everyone else but everything was perfect!!

The counter staff made me choose option with the gas charges of $66.45, when I specifically told him i will return gas full. The lady in Lexington told me about this charges and to call costumer service in Chicago. I did and the person was very unfriendly, seemed very busy and lie i was bohor him asking for me refund. He told me to send him receipt of my gas purchases, even though in the system was put that i return the vehicle with gas full. I didn't have time and patience to deal with him. I call costumer service in Lexington and they told me right away I will get refund within 1-3 days. I requested mini van I received Nissan Pathfinder. the car was spacious, smooth and easy to drive until night time. In the dark lights were so little i couldn't see the rode at all. I was scared to drive and very tired my eyes because of the lights. I will never again choose that car.

Car was a bit dirty