Car was not there when we arrived. Offered two cars or a bus of 12. We decline the Offered and had to wait almost two hours while they asked Avis and found one. For this car I paid extra and called in advance to get it.
The car wasn't that clean.
The wipers were dry and did not wipe the window as they should, it's winter time and it should have checked before hand me the car, in addition, the wiper fluid tank was empty. When went back to Budget for the wipers, they wanted to change my car to a huge pickup truck!! Pickup truck is not the car you want in Manhattan, New York... When I refused to take the pickup truck, they told me I can buy and change the wipers by myself and keep to receipt and I'll get the money back when returning the car. So I wasted 3 hours of my vacation time and got new wipers and wiper fluid, kept the receipt but when returned my car, Budget refused to give me the 7 dollars back (wiper blade + fluid from Walmart).
It's not about the money - it's about the disrespect you have for customers, I am very disappointed - Will NEVER rent anything again from Budget!
I had a delay in fly I was not sure if I will be able to pick-up at arranged time. Contacted easyrentcars, and they solved an issue in very coordinated and fast. That was impressive work!
The car was perfect, I thought it was a 5 seater and it ended up being a 7 seater. Well needed space for my family road trip.
About QEEQ:10.0/10
The easyrentcars app was a breeze to use. I was even able to check on the rates at a later date and found a lower price. In addition the price drop feature actually rebooked my hire for a lower price when it became available.
We got an upgrade. However, the car had 2 small problems: The tire pressure monitor light was on, despite filling the tires, and the seat belts were partly severed. otherwise the car was in perfect condition.
About QEEQ:10.0/10
The insurance we got at the counter lacked the Towing and Roadside Assistance item that was part of the insurance we purchased (and included in the voucher). We refused to add.
Difícil llegar a recoger el vehículo, muy sucios por dentro. No me gusta la política de la empresa de cobrar los peajes 15 días después, deberían ser inmediatos.
2 points.
1. Counter staff should be clearer that full insurance is USD$45/day. I had the impression that it was USD$45 per the period of rent (2 days) so I went ahead with the full insurance.
2. Though the drop off point indicated as in terminal. It's not true. After dropping off, we need to take air-train to the terminal which was quite inconvenient for us as we have 3 large luggages and 2 small luggages. The reason why i went ahead with budget as i thought the returning point is within the terminal and it will be much easier for us.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
R.Dailes
-
-
-
-
View more >G.Clavell
-
-
-
-
View more >-
-
-
-
View more >J. Quintana
-
-
-
-
View more >R.Klein
-
-
-
-
View more >Monte Nesheiwat
-
-
-
-
View more >C.Vinther
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >Mantas Šilkūnas
-
-
-
-
View more >D.McLean
-
-
-
-
View more >D.McLean
-
-
-
-
View more >G.Thibodo
-
-
-
-
View more >Y.Shimoni
-
-
-
-
View more >M.Crew
-
-
-
-
View more >John Montoya
-
-
-
-
View more >g.sanchez
-
-
-
-
View more >-
-
-
-
View more >J.Margolis
-
-
-
-
View more >-
-
-
-
View more >Car Rental Brands Ranked In New York
Check out this.