Like: This is the second time we've rented off you - an enjoyable experience. Dislike: Shame you won't pick up and drop off from the International Terminal. We travel with 2 large golf bags, 2 others bags and hand luggage so it would be nice to be collected at the terminal rather than having to navigate our way across to the pickup area.
Like: Apex we're so friendly and helpful and the car was perfect Dislike: After a bit of a mix up, trying to deal with the staff at Easycar rentals was impossible....luckily Apex could take over and sort it
Like: Picked up quickly from the airport. Was served immediately when we arrived at the rental location. The car was ready, had plenty of room and drove well. On return we were dropped off promptly at the airport. Great service, excellent rates, would definitely recommend and use Apex again if I visited Cairns. Dislike: Nothing
“Great value - other major companies should take a lesson”
About Apex:9.2/10
Like: I travel frequently and rent cars at times. Other major rental agencies have much to learn vs Apex. I had two drivers and insurance included for much less than other options. Dislike: Car was very reasonable for price but a few minor scratches - interior was perfect.
Like: Have dealt with airport counter staff in the past for car hire firms. Efficient but a bit clinical. It was so nice to go through the car rental details with Apex in Cairns. A nice office and chairs for the customers to sit while the paperwork was checked. No rush, no upsell, just friendly staff who cared and exhibited the lovely attitude that is more prevalent when leave the capital cities and deal with friendly regional people who value your patronage, and who care. Probably the best rental experience I have had in many many years. Dislike: All good.
Like: I left my makeup bag in the glove box when I returned the vehicle before my flight; they drove it up to me to collect at the departures before my flight took off! All of the staff were incredibly friendly and helpful. I would definitely use Apex again and recommend to others.
Thanks for everything, y’all! Dislike: I had to keep plugging in and out the USB cable for the music to come through on the radio.
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J.TAYLOR
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View more >M.Riley
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View more >Dislike: Shame you won't pick up and drop off from the International Terminal. We travel with 2 large golf bags, 2 others bags and hand luggage so it would be nice to be collected at the terminal rather than having to navigate our way across to the pickup area.
J.hughes
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View more >Dislike: Some rain
A.Wright
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View more >Dislike: Vehicle drop off was a little sqweezy.
C.Strasburg
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View more >Dislike: After a bit of a mix up, trying to deal with the staff at Easycar rentals was impossible....luckily Apex could take over and sort it
J.Morris
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View more >Dislike: Nothing
Brad
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View more >Dislike: Car was very reasonable for price but a few minor scratches - interior was perfect.
Paul H
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View more >Dislike: All good.
N.Ali
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View more >Dislike: I had to keep plugging in and out the USB cable for the music to come through on the radio.
Car Rental Companies AT Cairns Airport, CNS
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