We received a phone call the day before our rental requesting all our details, as it was due to be very busy on the day we got in. Upon arrival, it was hard to communicate with staff about pickup, the car was not ready, and the counter staff asked for all the details again. We were told our car was not ready because it had actually been in an accident and7 they would need to clean an alternative for us. The staff member then claimed we would be given a better car, however we received exactly what we had booked. In general we were not very pleased with our experience with this company.
such a big lier
we booked toyota rav 4 one month prior,
we paid,
no availablelity of rav 4, when we arrived,
the suggestion from car rental company was not same,(small suv and bad tyres conditions with front damage)
no excuses from car rental for this situation,
everybody careful about this cheating
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K Russell
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View more >A.Kouchaki
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