CAR RENTAL REVIEWS ON DOLLAR IN NEW YORK

Like: The car was almost new and in great condition.
Dislike: The location was understaffed, hence a very long queue at pickup counter.

I very much appreciate that Dollar had a car for me (there were not many to be had at that moment). A previous user must have gone through some tar and it would have taken some more time to clean that off the car. So, I'm glad that Dollar had a car for me; but it meant that I needed to drive around with a rather unclean car for the weekend.

I was impressed with the price drop system and it has prompted me to turn to easyrentcars.com once again since this rental.

Car was not ready when we arrived waited well over 1.5 hours which didnt allow us to make the full journey to our destination, and had to stop at a holiday inn for the night. Conned into having a sat nav upgrade with wifi of which didnt work properly and charging cables provided did not work had to go out and buy USB cable, sat nav kept turning off therefore we ended up getting lost and going miles out of our way, on the return of the equipment we explained all of this and they told us to complain to Dollar of which we have but they not interested now they have the money. Certainly would not use dollar again or recommend them.

The car was ok just way to low the associate at the counter was not friendly at all the price had increased by about 2 dollars and all she said it that the company I dealt with dont know what they are doing and that what she quoted was what had to be paid if i wanted the rental. not sure If I would do this again

very easy to book pricing with the actual location was different need to get that fixed ASAP

Good friendly service - although the place was a little hard to find. Vehicle was excellent. We used it for a shopping trip up to woodbury common - plenty of space for all of us and all our shopping.

They did not have a car for me upon my arrival...I had to wait an hour and then instead of getting an intermediate car which is what I paid for I got a small Hyundai Accent!!

Staff could definitely be nicer at the counter the rest of the staff was brilliant.

Car wasn’t best condition.

Excellent all around

Incredible value and seamless process.

Would love a better ezpass option instead of very expensive $20 plus flat daily rate

I rented the car based on your promised price of $55.18. When I got to the rental counter, the representative gave me a price of $80.55 for the same reservation I had made through you. I asked why the difference. Her response: taxes. I said taxes were included in the original reservation. When I refused to pay $80.55, she said she had no more cars and I was essentially stuck, just having completed a 24 hour trip, ending in Newark. So I took the car for $80.55 but am going to dispute the difference with my credit card company. When I returned the car and received an itemized receipt, it showed three separate amounts for various things like emergence road service, premium road service, etc. that I had never accepted, or even been asked to accept. The Dollar agent should be fired for her lies.

Good consistent experience. No sales pressure is a big plus.

Price drop protection is a big time and money saver. Insurance coverage clinches the deal for those of us who are resident outside the US.

More expensive Deposit

Like: Everything
Dislike: Did not get the car i requested