CAR RENTAL REVIEWS ON CHIC CAR RENT AT PHUKET AIRPORT, HKT

Car was quite banged up.

Easy to book.

Good car but slow to pick up

Good

Like: Very friendly staff, car was in new condition
Dislike: We had to go past security on the domestic airport, while I didn't arrive there, with luggage & kids etc, should have been outside security. The car itself: Honda BRV didn't have much power when taking over, or going up a hill with just kids in the back.

Staff did not provide info. about where to get the gasoline nearby the airport.

Since i’m booking for Toyota Yaris but it’s turn out to be Nissan Almera when i go to get the car ..so i’m a litle disappoint. however, the car is new and working normally, so it’s ok

Excellent Customer Service.

The fact that it has an instructions section to find the rental company at the airport location was excellent!

The staff gives me a good service. The staff helped me when I was in trouble. Thank you for your kindness.

Friendly staff. easy to find pick up location and drop off. Superb service.

User-friendly, easy to navigate site.

Please call Chic as they are in domestic arrivals which is like 5 mins walk from international arrivals. They will walk you through to counter. Car rental has 110k miles so it was knackered but worked well along with air con in excruciatingly hot Phuket.

Easy affordable, will use again.

Counter staff were not sure of the insurance cover chosen by the customer, this occurred with myself and the customer being served next to me.

Unfortunately there is no Chic Car Rental office in the International airport only domestic so does make it more difficult for pickup. Would probably not choose them again unless I was arriving domestic.

Happy with booking process.

The biggest problem is that they do not have a desk on International Terminal. International guests must work to their desk at the Domestic Terminal. The car/service is OK. PS: Phuket government is fixing / upgrading the roads, so it is really crowded sometime.

Like: Efficient and good condition vehicle
Dislike: Site and hire company to be clearer about debit/ credit card requirements. Almost impossible to contact easyrentcars if there is a problem, so best book direct.

The car carries a bad smell.