MEX CAR RENTAL REVIEWS IN MEXICO

Very nice people and helpful

Great service and rental insurance options I will use them again

Awesome staff at MEX, thanks.

forced to buy insurance!

El servicio en la entrega del auto fue excelente. Pero al recoger el coche me intentaron vender seguro, me mintieron al decirme que no tenía ningún seguro, se molestó y me trato mal, incluso se burló de mí,, y me castigó con un auto de menor categoría justificandolo por no haber sido reservada directamente con ellos. Ya no se me dio ninguna respuesta a mis preguntas porque estaba muy enojada.

Me pareció execelente .buen precio .

Pésimo, me estafaron. A las 12.30 AM me obligaron a sacar un seguro pero en verdad estaban encubriendo un upgrade y el combustible. Ya hice el reclamo, no lo recomiendo.

Me rentaron un carro con falla, me dejo tirado en la carretera y si asistencia vial tardo más de 5 horas para auxiliarme y a final del día me quieren cobrar a mi las averías del carro. No cumple con el seguro que además de estar más caro que en otras compañías otras compañías si te reembolsan el pago del seguro y está no. Además de exponer mi vida dejándome varado en la carretera me dan un vehículo que no revisaron mecánicamente solo estetica y eso casi hace que tenga un accidente

Gracias por el apoyo pero si continúan trabajando con empresas como MEX RENT A CAR los clientes dejaran de confiar en ustedes por compañías tan malas y poco éticas como esta

Service was a bit strange. Representative at the desk told us that as soon as he saw us, millenials, he knew we wouldn't be giving him any commission. Also, they give you the car absolutely empty of fuel and there is no fuel station around. They know it's impossible to bring back a car empty so they make profit on the fact that people bring back the car with fuel in it...

Cheap options which is great.

They had me pay for liability again and I spent thrice the amount I reserved the car for. MEX is charging the exchange rate as well for charges made in pesos which is unreasonable when questioned. I had very bad experience with MEX

Amazing service. They ask you sign a bond but it is totally refundable. Really good service and I was able to drop off things at the office too. I would DEFINITELY use MEX again. Gente amable, eficaz y capaz a brindar un excelente servicio al cliente. FRED

Got me the very best price.

I paid for full coverage yet when I got there they said I didn’t have it and charged me another $180 for the coverage I thought I already paid for!

Price was amazing and the staff were wonderful. Not pushy when it came to the extras, which is really great!

Waited a long time customer service sucked over charge me for everything! I was charged $200 more for a car and service was absolutely terrible never again will I use this garbage service!!

Car could be with a full tank, to easy refturn after! Mex deosnt accept additional insurance from broker, so we needed to buy it at MEX office again!

My car not available during pick up. They upgraded the car to 8 seater SUV which is very convenience for us. The font staff try to upsell insurance. I have bought the full coverage insurance with AXA n insisted not to buy the duplicate insurance from them.

No hicieron válidos los seguros contratados y tuve que contratar sus seguros. El precio se elevó al doble del acordado.

Esperé mucho tiempo Además se encargan de meterte miedo para que les compres sus seguros

Excelente

The agent there want me to decline the insurance i buy from eassyrent and but the same one. And he tRy to scare u, so you buy his insurance which is more expensive. Worst service

The car was smelling, initially the smell was partially mixed to some cleaning wax fragrance.

Customer service at MEX was great. One of the few times we didn’t get hassle about insurance, fees etc. I would definitely use them again

EL proceso de renta es de mucha desconfoanza pero el vehiculo viene muy peromuy golpeado , con varios golpes , nunca me habia tocado una unidad asi, su funcionamiento estaba bien pero la estetica por golpes era muy mala !!!! creo que no deben exhibir asi los carros que representan su marca.