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Live Chat Email Us Service Code: 7367098333

I was charged $200 more for a car and service was absolutely terrible never again!!!

Reviewed: Sun, Jul 7, 2019
About MEX: 4.7 /10
Waited a long time customer service sucked over charge me for everything! I was charged $200 more for a car and service was absolutely terrible never again will I use this garbage service!!
Luxury SUV | Hyundai Creta or similar

Relevant Reviews on MEX Cancun Airport


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Economy | Volkswagen Polo or similar
Reviewed: Wed, Jul 31, 2019
About MEX: 7.0 /10
forced to buy insurance!
About QEEQ: 8.0 /10

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Full Size Van | Toyota Sienna or similar
Reviewed: Sat, Apr 6, 2019
About MEX: 10.0 /10
So far the best we've tried in Cancun Airport! Friendly staff, faster process than Hertz or Entreprise, recent vehicle in good condition. Go for it!
About QEEQ: 10.0 /10

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Mini Van | KIA Sedona or similar
Reviewed: Fri, Apr 5, 2019
About MEX: 9.3 /10
Be very careful of their tricks to sell you upgrades. They said they would fill in full tank of gas for a cheaper rate than outside fuel stations, they said that fuel level is very low and they suggest taking the initial full tank fuel package. I declined this package, when I get to the car I rented, the fuel is already at full level.
About QEEQ: 10.0 /10


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Economy | Toyota Yaris or similar
Reviewed: Fri, Feb 8, 2019
About MEX: 10.0 /10
Great car at an amazing price. Car rental staff at both drop off and pick up were very friendly and helpful.
About QEEQ: 10.0 /10


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Luxury SUV | Hyundai Creta or similar
Reviewed: Thu, Feb 7, 2019
“MEX will try to force you into upselling additional car insurance even if you have already purchased”
About MEX: 8.7 /10
They tried to make me sign a paper that I would be have to pay for the $29,000 cost of the vehicle if anything happened to it that they saw no insurance purchased for this rental. When I refused they charged me $137 insurance fees. This $137 was more than 2x the cost of the insured rental. They did not have WiFi available so it was hard to debate the counter rep to see the fine print so they bullied me into getting the additional coverage. This started my vacation off poorly.

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