Instructions for meeting the AA representatives was “Meet and Greet”.The assumption being in the Arrivals Hall!!l Too easy. After 20 mins of walking up and down the area and asking other car rental representatives for help nothing. Rang the AA contact no. three times to be told to ring customer services - no number given!! Approached the TUI rep to take up my free transfer to hotel and she helpfully pointed out and took us across the road and gave us instructions to find the meeting point. Twenty five minutes later a bus turned up. An hour and a half after entering the arrival hall arrived at AA.
“Great rental at good price micro is great car with good spec.”
About AMIGO AUTOS:10.0/10
At pick up tried to sell fully comp insurance but already had multi trip Zurich backed top up insurance. WS told this will not fully cover damage costs but ignored this and did not take extra insurance
“disappointed that we werent told that 1 ) pick up was via shuttle bus 2 ) 50 euro late pickup fee”
About AMIGO AUTOS:6.0/10
shuttle bus said OK autos so hard to find , charged us 50 euro late pick up fee which wasnt on the easyrentcars documentation. An arguement ensued which wasnt what i wanted at 12 am after a days travelling
“Terrible lengthy pick up procedure!! - AND one shuttle bus to and from airport”
About AMIGO AUTOS:6.7/10
The collection process is a shambles - hundreds of people waiting and not enough counter staff by far. This would put me off using this company again. One shuttle bus picking people up at the airport which only accommodates 12 people, so if you cant get on you have to wait for him to go and drop them off and come back. VERY POOR
Waited three hours to get the car, Amigo handles by OK Rentals with ten counters but only two people serving.
They tried to sell us protection and were very forceful that we take it etc. When we didn't they became quite rude.
“The car was advertised as on airport which it obviously wasn’t which was a great disappointment”
About AMIGO AUTOS:5.0/10
Car very badly damaged which made us very uneasy and fearful we would be charged for damaged we had not done . We had full insurance which amigo autos did not recognise and the very surly staff in the office tried to sell us more insurance
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
L.Chai Tiam
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