The car itself was good. But the waits at Centauro counter for check out and in due to poor process and/or lack of staff was poor. And up selling insurance products when we had pre-purchased a gold plated package is very poor.

Yes

Will happily use again

the car was fine. understanding and finding the pickup location more difficult. but it all worked out after a phone call.

overall , a very good experience. i have booked again in 2 weeks at a different location.

Centauro was great. They picked us up from the airport as soon as we landed in Pisa and they served us very quickly. The branch manager was very kind and he helped us to fix an issue with our booking - due to the poor service of easyrentcars.com. I will definitely rent with them again

We actually got an upgrade which was awesome! Paid for a little car and ended up getting a Peugeot 3008 which was really nice and automatic.

Price drop protector was amazing, saved us some money. Great idea!