QEEQ

Good car, poor service

About Budget: 7.7 /10
The counter attendant (Patricia) was very rude and unpleasant. She tried to sell us all sorts of upgraded cars and services we didn't need and as soon as she realized we don't want them, she started behaving in a very unpleasant way and wouldn't even respond to our questions.
About QEEQ: 8.0 /10
Reviewed: Wed, Oct 23, 2019
Mini Van | Chrysler Pacifica or similar

Relevant Reviews on Budget Los Angeles International Apt

N.DRIVAS

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Mini Van | Chrysler Pacifica or similar
“Ultimate rental”
About Budget: 10.0 /10
The best of all
About QEEQ: 10.0 /10
The best choice to go through rentals
Reviewed: Wed, Jan 1, 2020

k.seyed

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Economy | Ford Fiesta or similar
“Very good service”
About Budget: 8.3 /10
Please try to provide us with 4 door cars which gives a bit more space.
About QEEQ: 10.0 /10
Reviewed: Mon, Sep 16, 2019

L.K

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Medium SUV | Ford Escape or similar
“Horrible customer service experience with a nice car”
About Budget: 7.7 /10
When we picked up the car on the 14th of August from Los Angeles Airport, the counter staff member called Bruce was absolutely terrible. It was probably one of the poorest customer services I have experienced in my life. He was rude, bullying and even tried to sell us extra insurance even though we had bought the full insurance package covering everything there is. He was mocking us and had an attitude as if he was supreme. I don't understand how can you have a person like that on the job. Never using Budget again for renting a car, if that is what the company wants to represent. I would appreciate if you would forward this feedback to his manager.
About QEEQ: 10.0 /10
Reviewed: Sun, Sep 1, 2019

R.AlShallhoub

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Large SUV | Chevrolet Tahoe or similar
“Never book from budget directly, this is my first time with EasyRentCars, it won’t be the last”
About Budget: 7.7 /10
I went to budget before renting a car , I assumed that budget will give me a price less than EasyRentCars. Unfortunate they gave me the car for 2800$ I was shocked! I told the lady on the counter that I found it cheaper, so I will book it online, she replied that would take an hour to appear on the system. I opened on EasyRentCars I found the car I want for 860$ I booked it. I went to the lady after 10 minutes she found my rental. I took the car for 1077$ with all total cost.
About QEEQ: 10.0 /10
It is perfect, cheaper than the company it self
Reviewed: Mon, Jul 29, 2019

Mitesh

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Mini Van | Chrysler Pacifica or similar
“Very pleasent experience.”
About Budget: 9.0 /10
The pricess at the time of pickup was very disorganized. It took a long wait and post that they booked the same car for 3 customers. We were sent back to the exchange section and had to start the process from the scratch.
About QEEQ: 10.0 /10
Great rate. Switched to easyrentcars from a different site as the rates for similar products were so much cheaper! Thank you.
Reviewed: Mon, Jul 29, 2019

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