Good overall experience

Pick up did not take particularly long but dropping off was quite frustrating with at least 5 more customers returning their cars at the same time and only one (overworked) guy dealing with all of us. Otherwise everything went really smoothly. I would recommend this company and won't hesitate use them again in the future.

The car was brand new and very clean. The office staff were pretty good, but a bit overwhelmed by the amount of people. It was hassle speaking over the phone and we should have been warned about this prior to picking up the car. However, the lovely girl I spoke to had excellent English and everything went through smoothly. It should have been made clearer when booking that the driver of the car should do the booking.

N/a

The oustide of the car was dirty when Maggiore gave me the possession of the car. The counter staff said that the car had no damages. However, I have directly seen that it was not true. I took pictures of theses damages. As the car was dirty, I couldn't see all damages. When I dropped the car off, Maggiore accused me of shattering the windshield. It directly more than 550 euros to my visa card ! It is a con. The damage was there before I took the car but wasn't noticeable seeing that the windshield was covered in filth. Maggiore knew that and swindled. EasyRentCars should no longer work with this company because it distorts its reputation.

We received a smaller car Peugeot 208. We had problems with lights and we had to change one and no rembourse for it. They wanted us to buy a second inssurance for the car we already paid to Easyrentcars throw AXa insurrance- we didn't... Many scraches on the car. But the car was clean and the personal at the drop off was effective.

The car was very expensive - price/ quality . Costumer service is good.

The pick up drop off location at Naples’s airport is chaotic. Insufficient shuttle buses, overcrowded re parking. Generally a stressful pick Up/drop off experience