Excellent

Vehicle was in very bad condition The inside has not been cleaned at all. The counter staff added the option without asking me. i make a claim She said she'd do it again On the contrary, he acted very angry with me. And he wrote the contract without the insurance that was actually included. As I knew it was a big company, I expected it, but it was the worst experience.

You did your best to solve it somehow for me thank you very much for that

Car met the need and my expectations.

Professional customer service and processes.

Paid extra for a vehicle that would seat 7. The car did not seat 7, it seated 5. When I spoke to the Hertz staff she indicated that the car does seat 7 and told me it has a third row seat. I went back out to the car to check and It did not. She told me the only other car they could offer me would cost an additional 100.00 per day.

Hertz was good. No complaints. Counter staff was a bit more helpful than outside staff, though overall everyone was good.

The price drop protector was amazing. Saved me money. The booking process was easy.

Like: Every aspect of the rental went smoothly. I'll be using easyrentcars again that's for certain.