FUYEZ Qeeq et son partenaire Routes!

Very poor customer service and very rude. Very long waits with only a couple of people in line. Wouldn’t recommend to anybody.

Easy booking

The rent a car location was outside of the airport location. Thanks for sending me shuttle to the location. The staff interaction was something that I never expected or experienced. I paid for a Corolla or similar. I was told that I came late so that car was not available. I was offered a pick up truck. My wife and and I were at our wit’s end. After a lengthy plead with the staff, I was given a Kia. Drop off was also difficult. I was to drop off the car at 5 am to catch my flight to New York. There was nobody at the drop off location. I called a number that was posted at the door. I was informed that he would be coming at 6 am. My wife and I waited and finally at 6:15 someone came and received the drop off. With this experience, i would abstain from renting a car from Routes.

I am satisfied with the Easyrentcars in general. I would appreciate if information about Routes is given clearly.

Lady we set rental up with EXTREMELY RUDE, left us at counter 20 minutes, no explanation. Talking down to us entire time. VERY high pressured and RUDE

They did not have the type of car I rent so they gave us a larger car that makes spend more money in gasoline

Like: Great rental co.