The car was in generally good condition and clean but had some minor faults (tyre pressure and poor steering). Drop off in LA airport was difficult as we could no locate the Avis centre and ended up at Budget.

Best deal available by a significant margin

spent in a line almost 2 hours to get my car in a long line with very few Avis staff pressen to help a faster handling.

They are super slow in Tampa! Rented 2 times from them within 3 weeks and it was the same thing both times. Lots of staff but no one dosing anything, chewing gum with open mouth and no action. Very very inefficient! People weee getting angry in line! If you don’t like waiting in a never ending queue, rent somewhere else!

I was traveling with a service dog and was told “if there is one dog hair in this car upon return, there is a $250 clean up fee”. This caused much anxiety and I ended up buying a lint roller to clean car when returning. When I got the car, there was a MacDonald cup in the door and crumbs in the console. I am glad I am the dog’s trainer because if I was disabled, I could not clean the car for them.

The Avis staff at Phoenix pickup fraudulently tried to charge me for breakdown cover in the full knowledge that it was covered by package. I only managed to get it refunded by having an argument with the manager at the return location.