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Average rating on Alamo in Rome: 7.9 /10


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Mini Van | VolksWagen Touran or similar
Reviewed: Wed, Aug 14, 2019
“Fast and efficient car rental”
About Alamo: 10.0 /10
The check-in was fast and efficient, much better than with other car rental companies. Car was almost new and clean, although a bit smaller than anticipated (a Fiat Tipo instead of a wolkswagen Touran). Checkout very fast and efficient.
About QEEQ: 10.0 /10
Very smooth booking and good website. Nothing to complain about


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Mini Van | VolksWagen Touran or similar
Reviewed: Mon, Jun 3, 2019
“Easy, pleasant experience!”
About Alamo: 10.0 /10
The wait in Rome picking car up was a little long...close to an hour. There were only two agents and many customers.
About QEEQ: 10.0 /10

Ahmed hassouna

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Compact | Volkswagen Golf or similar
Reviewed: Wed, Aug 29, 2018
About Alamo: 9.8 /10
Like: Every thing was excellent
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Wagon | Citroen C4 Picasso or similar
Reviewed: Thu, Aug 23, 2018
“I thought a car would suffice, but required a mini-Van instead”
About Alamo: 8.8 /10
Like: The service at the rental office was friendly and very good. We were a large group of 5 adults and 4 children, who had booked 2 station wagons. The lady at the pick-up office saw our luggage (which we considered typical for US / Canadian families) and pointed out, correctly, that it would not fit into the cars we had booked, along with the passengers. I guess North American ideas of "medium" sized cars is different from European ones. She offered 1 car as booked, and offered a 9 seater mini-van instead of the 2nd car. The additional charge was very reasonable (80 Euros for 5 days) and the swap made so much sense for us in the end. Very good service, and all was handled with the least amount of fuss or hassles.
Dislike: At the time of drop-off, I did pay a steep fee (45 Euros) for not refilling the gas to full. This fee was in addition to the cost of the fuel, which was also charged at a premium. I suggest that you should leave enough time to get a refill before returning the car to avoid this.

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