Have hired from this company before and one of its main advantages over other competitors is the lack of queuing! It may be about £30 more expensive, but I would rather pay this premium, than have to wait for up to 2 hours (as have experienced in the past!), just to get a 'cheaper' deal!

First time I have used this and it made the whole hire process so much easier - I had peace of mind, I knew exactly what was already covered in the hire agreement. I actually think that this made a difference at the car hire counter because, unlike last time, no one tried to sell me additional cover! Hence, I knew what I was paying at the outset and there were no hidden extras!

Instead of upgrading us, as usual, Europcar undergraded us with a Wolswagen Caravelle for the same price !

Process of picking up the vehicle was too long and the counter staff was "just doing her job" and did not show enthusiasm to answer questions. Vehicle given was damaged as well.

Rocio at the counter was awesome

Like: Vehicle good on gaz
Dislike: Not very sporty vehicle