Awful. Will not use again.

A few small bumps & scratches on the car. Inside was clean. Staff tried to upsell with insurance & fuel prepay.

Platform worked well, advice on dealing with counter staff helpful to avoid the extra charges. Good price.

I got later than expected to the Avis office, after midnight some people in line but moving fairly. We got a Ford Expedition instead of a Suburban, unfortunately it had some problem that made the engine to over heat, that night I was unable to identify the problem because we drove 5 min to a nearby hotel, it was until next day while we were driving to our destination when we found out. I waited 4 hours in a parking lot for a tow to get the unit replaced. This issue made us to lose almost all day, I got the replacement unit aprox. at 4 pm I was taken to Budget to get the replacement car, the manager JORGE made an excellent job to take care of it ASAP and were given another Expedition but in much better shape than the first one. Return was fast. It was unfortunate to have a car with a mechanical issue, probably only short of coolant but who knows, not to risk it when you travel. The process of the replacement could have been much faster, not very good communication with service providers.

Reservation process was simple, fast & convenient.

Leider nicht das Auto erhalten das wir erwartet haben Aber Größe war in Ordnung

Option to upgrade to volvo xc60 for $21 extra. Excellent car.

The dodge caravan is a really good road vehicle for long drives

Very efficient