I was scheduled to return the car at 3:30 a.m. and it would have been helpful for the counter to inform me that the airport doors don’t open until 4:00. Therefore I was waiting outside for 30 minutes.

There was no price drop

The car was cleaned, washed and ready for me. A major plus for me and why I normally book with Budget. No last minute surprises.

This is my second time. Easy to to use and best price offered.

You have to take in account that people who rent a car, don't know necessarily all types of cars, so the person who gives you the key to the car has to ask if you know the specifics of the car to rent. Finally a colleague came to help. When I brought back the car, everyone was helpful and nice. Thank them please.

This was our last visit to Florida as our children are older and requested a specific car, but didn’t get it. On collection there was a large queue and the staff working do take their time and disappear off a lot (not sure why) mid sorting out your rental. The man who sorted our paperwork was polite and professional. We found out car no problem. The car on the inside could have been cleaner. There was a lot of sand in the car and we also found fries and mentos under the seats! The car was adequate for a family of four and ran smoothly for the duration of our trip.

Easy to navigate page and good email communication.

The car exceeded our expectations. It was new, clean and comfortable. Check out was quick, it was the wait in line that slowed us down...but it was still wasn't long.

Great price and easy to rent.