Dislike: They should have kept snow scraper in the car as it was snowing heavily & on day 1 of snow I didn't have anything in my car. i had to use my jacket to get snow out.
Like: new car with only 24K miles done. Good service, i was in & out within 20 min. Dislike: They should have kept snow scraper in the car as it was snowing heavily & on day 1 of snow I didn't have anything in my car. i had to use my jacket to get snow out.
“The car was great but the waiting time to pick up was unreasonable and fustrating”
About Hertz:10.0/10
The waiting time to pick up the car was over 2 hours, hertz did not have enough staff and the staff was incredibly slow .. ended up queuing for almost 2.5 hours to get the car
They didn't have the car I reserved. They substituted another vehicle but then gave me keys for a third vehicle. This made the return very difficult as they had no idea what to do to close the rental.
Like: Got a great rate simple process Dislike: The truck was rented on a weekly rate ( I wasn’t told that) so when I called to extend for a day. I was pleasantly surprised. It would have been great to know that up front
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Excellent
Dislike: They should have kept snow scraper in the car as it was snowing heavily & on day 1 of snow I didn't have anything in my car. i had to use my jacket to get snow out.
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View more >Dislike: The truck was rented on a weekly rate ( I wasn’t told that) so when I called to extend for a day. I was pleasantly surprised. It would have been great to know that up front