The trip was a bust because of the fires but National was great.

We were directly enrolled into the emerald system and so received extra perks.

Good deal

The car was great and so comfortable especially with all the traveling we did. Really glad we went with a bigger car.

Everything was as they said no additional payments. And was as easy as showing up and using your credit card as a deposit. And then we were all set for our adventure.

Car was not clean and was poorly maintained. The staff did not consider my prepaid voucher and charged my credit card. upon reporting this to the customer care, I was told that it was only a deposit and should be returned when I return the car. But that didn't happen and it took me a couple of email follow ups to get back my money.

There was a good range of cars available when I arrived. The bodywork had a couple of small scratches which I had to point out but the staff were happy to log them. Vehicle itself was in good condition. On return, there were no quibbles and the process was quick and easy. Staff at both pickup and return were helpful and friendly.

Price drop worked great. Didn't have any problems with the rental voucher.

National asked me a voucher. Why? I had a mail confirmation of the booking. That’s all.