“Excellent experience. Repeated buyer for different countries. Recommended.”
About AVIS:9.7/10
Service is good. Explanation is thorough but I don’t get why we have to sign a document stating that we don’t smoke in car. This should be included in contract instead of signing another paper.
About QEEQ:10.0/10
Easy to use. I like the full insurance provided by EasyRentCars which is actually much cheaper than those provided by the car rental company.
1) Both side mirrors were glazed which made me very difficult to see the view in them. Unsafe driving
2) the fuel level when I picked up the car was not full. The Tamra staff refused to top it up to full.
They have English speaking customer service. No English GPS for small cars but Tamra has informed to download Naver via whatsapp days before arrival. Overall, very good experience.
Car was beyond our expectations & everything was great.
About QEEQ:9.0/10
Booking platform form make it simpler. For my experience during booking process, l can’t even key-in payment card details using others besides the driver’s credit card. But when we’re at the easyrentcar counter, it can be used by anyone cards as long as payment is paid. Hope that payment matter can be made easier. Overall great!!!
“Bad customer service and no protection of credit card payment details”
About tamra:5.0/10
Unable to collect the car early as they would impose additional charges. Waited for 1.5 hour ! Forced to sign consent form and disclosed credit card details !
“Generally, the rental experience is still good as services provided by Tamra is fast and clean.”
About tamra:8.0/10
Overall the service of Tamra is good. We didn't encounter any major difficulties during pick-up and drop-off of the car.
However, GPS needs to be calibrated as it gave inaccurate info that leaded us wrong locations for a few occasions.
About QEEQ:8.0/10
Was a little disaapointed with Easyrentcars' platform as the car's description stated in the portal, it can withholds 4 big luggages but the actual space only allows 2.5 big luggages. Eventually, we had resolved by putting 2 luggages at the passenger' seat.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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