Bad customer service and no protection of credit card payment details

E.Teo

South Korea

Reviewed: Fri, Jan 3, 2020

About tamra: 5.0 /10

Unable to collect the car early as they would impose additional charges. Waited for 1.5 hour ! Forced to sign consent form and disclosed credit card details !

About QEEQ: 8.0 /10

Full Size | Kia K5 or similar

1 days rental

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

Helen Emerson

South Korea

1 days rental

Reviewed: Sat, Apr 13, 2019

About tamra: 6.0 /10

About QEEQ: 10.0 /10

Ameer

South Korea

1 days rental

Economy | Kia Morning or similar

Reviewed: Sat, Mar 7, 2020

“Good experience”

About tamra: 10.0 /10

worth the price you paid. very nice and comfortable car

About QEEQ: 10.0 /10

So easy to make a booking

H.Lai

South Korea

1 days rental

Economy | Kia Morning or similar

Reviewed: Fri, Nov 1, 2019

“Quick disappointed”

About tamra: 5.7 /10

Car condition really not good

About QEEQ: 10.0 /10

Generally good

Y.Ho

South Korea

1 days rental

Standard | KIA Soul Guaranteed model

Reviewed: Mon, Jul 8, 2019

“I choose the KIA SOUL Guarantee model But they give me another model It’s disappointing”

About tamra: 6.7 /10

The GPS system didn’t run smoothly So I forgot it and use the phone for navigation.

South Korea

1 days rental

Intermediate | Renault Samsung SM5 Guaranteed model

Reviewed: Fri, Jun 7, 2019

“Overall, I am happy with the car condition but not the customer service's attitude.”

About tamra: 7.3 /10

I tried to get help from TAMRA helpline as I encountered some problem with the car. The person showed his impatience and replied me rudely and he didnt even make effort to help me with my problem.

Bad customer service and no protection of credit card payment details

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

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