Like: Car was great, 2018 low mileage with built in GPS. Returning the vehicle super fast and easy including personal shuttle back to the Montreal Airport. Dislike: Waiting for the shuttle bus when we arrived at the airport. Waited almost an hour, as the first one was full and then waiting in line to rent our car.
Like: The experience with Discount Cars in Montreal was a good one. Very helpful young man. When we got in the car, a light was on, and he took it back to the garage to check it out before we left. I would have worried if it would have come on after we left the lot. Dislike: I wish I would have picked a little larger car, I'm a big person, and it was a bit small for getting in and out of. Other than that, it worked fine for the week we were in Montreal.
Waited for a long time to recieve the car. The car was dirty. They cleaned the car but it still was dirty. It took a lot of time to recive the car. Many parts of the car was stingy and dirty
Terrível a devoluçao, o local de entrega era pra ficar aberto ate as 22h mas fecha as 20h, não existe nenhum lugar nem ninguem que saiba informar corretamente onde devolve o carro. Quase perdemos o voo pois nos telefones, no aeroporto, em todos os lugares que tentamos a informaçao de devolucao ninguem sabia.
Not enough counter staff. They have many costumers and can’t procide sufficient service properly. The pick up takes very long. no after hour drop off, drop off takes very long and is completely unnecessary. Worst car rental experience I’ve ever had.
Car had very cheap quality worn winter tires. I had snow fall 3 days in a row. Couldnt move the car. I call Discount to report this and asked to be refunded. Still no news from them. I had to abandon the car at the parking lot of my company and borrow colleagues cars to move around instead. All other cars around could move except this one. The car was towed back to discount as it couldnt move on snow conditions. Very bad experience.
They did not have enough cars, so after travelling for 21 hours I had to wait 40 minutes for cars to arrive at the pick up. Completely defeats the purpose of having a booking. The car was dirty and smelled like mold.
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G.Bania
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H.Goldberg
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View more >Dislike: Waiting for the shuttle bus when we arrived at the airport. Waited almost an hour, as the first one was full and then waiting in line to rent our car.
P.BENSON
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View more >Dislike: I wish I would have picked a little larger car, I'm a big person, and it was a bit small for getting in and out of. Other than that, it worked fine for the week we were in Montreal.
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View more >Dislike: Delay at pick up and drop off
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