Hertz, Lisbon Rua Castilho Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Lisbon Rua Castilho Information, Car Rental Instructions & Policies

Address

RUA CASTILHO, 72

Telephone

219426300

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:30 -18:30	08:30 -18:30	09:00 -18:30	09:00 -18:30	08:30 -18:30	08:30 -18:30	08:30 -18:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Portugal

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 20/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 12/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 12/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 12/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Denmark Luxembourg Cyprus Austria Germany Italy Norway Slovakia Slovenia Show More Denmark Luxembourg Cyprus Austria Germany Italy Norway Slovakia Slovenia Belgium France Poland Ireland Estonia Sweden Switzerland Romania Finland Malta	EUR 35 per rental

Please advise your intention of travelling to other countries when picking up the car.

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Spain

Hertz Portugal vehicles can only be dropped off in the next Spanish cities: Madrid, Barcelona, Malaga, Vigo, Seville, Cordoba, La Coruna, Valencia and Bilbao.

Must-not:

Taking rental cars to the countries that are not listed in Conditional, Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200-6200 for other car models.

EUR 10500 for Mercedes-benz E-klasse Gps,

EUR 11500 for Ford Mustang Convertible,

EUR 12000 for Bmw 4 Series Grand Coupé,

EUR 1300 for Volkswagen Polo,Dacia Sandero,Fiat 500,Kia Picanto,

EUR 1400 for Citroen Berlingo-diesel,Vw Caddy 3m3,

EUR 1700 for Renault Clio,Nissan March,

EUR 2100 for Volkswagen Golf,Peugeot Expert,D Peugeot 308,

EUR 2500 for Volkswagen Taigo,No Car Model Description,Fiat Egea Cross,Ford Puma,Renault Megane Sport Tourer,Peugeot 2008 With Winter Tyres,Bmw 1 Series,Opel Insignia,Fiat 500 Electirc,Fiat 500 Cabrio Or Similar,

EUR 3100 for Daily 35c20 20m3,Mercedes Vito 2.2 Wt Or Similar,Hybrid Plug In-hybrid,Nissan Qashqai,Vw Crafter-diesel,Transit Custom 83m3,Seat Tarraco-diesel,Nissan Nv300 9 Seater Diesel Or Similar,Vw Passat,Renault Trafic Cargo Van,

EUR 3500 for Hyundai Ioniq,Seat Ateca-diesel,Peugeot 107 Or Similar,Mercedes Gla,

EUR 4500 for Ford Kuga,

EUR 5000 for Jeep Avenger Ev,Carnival 6 Seater,Bmw 320d-diesel,Co 01 Phev,Tesla Model 3,

EUR 5500 for Mercedes E,E Class,Volvo Xc60,Mercedes C-class,Mercedes E250 Convertible,

EUR 6000 for Model 3 Performance,Model Y Lr,Maserati Levante Gt 2.0 330cv Hybrid,

EUR 6150 for Volkswagen Transporter,

EUR 7000 for Mini Cabrio,Alfa Romeo Stelvio,

EUR 8000 for Audi A8-diesel,

EUR 2500 for Volkswagen Taigo,

EUR 2500 for No Car Model Description,

EUR 2100 for Volkswagen Golf,

EUR 2500 for Fiat Egea Cross,

EUR 2500 for Ford Puma,

EUR 2100 for Peugeot Expert,

EUR 2500 for Renault Megane Sport Tourer,

EUR 2100 for D Peugeot 308,

EUR 2500 for Peugeot 2008 With Winter Tyres,

EUR 5000 for Jeep Avenger Ev,

EUR 2500 for Bmw 1 Series,

EUR 3500 for Hyundai Ioniq,

EUR 1700 for Opel Corsa,

EUR 1700 for Renault Clio,

EUR 1300 for Volkswagen Polo,

EUR 1400 for Citroen Berlingo-diesel,

EUR 1400 for Vw Caddy 3m3,

EUR 3100 for Daily 35c20 20m3,

EUR 3100 for Mercedes Vito 2.2 Wt Or Similar,

EUR 3100 for Hybrid Plug In-hybrid,

EUR 3500 for Seat Ateca-diesel,

EUR 3100 for Nissan Qashqai,

EUR 3100 for Vw Crafter-diesel,

EUR 3100 for Transit Custom 83m3,

EUR 3100 for Seat Tarraco-diesel,

EUR 2500 for Opel Insignia,

EUR 5500 for Mercedes E,

EUR 5500 for E Class,

EUR 1300 for Dacia Sandero,

EUR 1300 for Fiat 500,

EUR 2500 for Fiat 500 Electirc,

EUR 1300 for Kia Picanto,

EUR 2500 for Fiat 500 Cabrio Or Similar,

EUR 3500 for Peugeot 107 Or Similar,

EUR 5000 for Audi A6,

EUR 5000 for Bmw 320d-diesel,

EUR 5500 for Volvo Xc60,

EUR 5500 for Mercedes C-class,

EUR 7000 for Mini Cabrio,

EUR 5500 for Mercedes E250 Convertible,

EUR 3100 for Nissan Nv300 9 Seater Diesel Or Similar,

EUR 3100 for Vw Passat,

EUR 5000 for Co 01 Phev,

EUR 3500 for Mercedes Gla,

EUR 3100 for Renault Trafic Cargo Van,

EUR 6000 for Model 3 Performance,

EUR 5000 for Tesla Model 3,

EUR 6000 for Model Y Lr,

EUR 6000 for Maserati Levante Gt 2.0 330cv Hybrid,

EUR 7500 for Alfa Romeo Stelvio,

Theft Insurance Excess differs by car model:

EUR 10500 for Mercedes-benz E-klasse Gps,

EUR 11500 for Ford Mustang Convertible,

EUR 12000 for Bmw 4 Series Grand Coupé,

EUR 1300 for Volkswagen Polo,Dacia Sandero,Fiat 500,Kia Picanto,

EUR 1400 for Citroen Berlingo-diesel,Vw Caddy 3m3,

EUR 1700 for Renault Clio,Nissan March,

EUR 2100 for Volkswagen Golf,Peugeot Expert,D Peugeot 308,

EUR 3500 for Hyundai Ioniq,Seat Ateca-diesel,Peugeot 107 Or Similar,Mercedes Gla,

EUR 4500 for Ford Kuga,

EUR 5000 for Jeep Avenger Ev,Carnival 6 Seater,Bmw 320d-diesel,Co 01 Phev,Tesla Model 3,

EUR 5500 for Mercedes E,E Class,Volvo Xc60,Mercedes C-class,Mercedes E250 Convertible,

EUR 6000 for Model 3 Performance,Model Y Lr,Maserati Levante Gt 2.0 330cv Hybrid,

EUR 6150 for Volkswagen Transporter,

EUR 7000 for Mini Cabrio,Alfa Romeo Stelvio,

EUR 8000 for Audi A8-diesel,

EUR 2500 for Volkswagen Taigo,

EUR 2500 for No Car Model Description,

EUR 2100 for Volkswagen Golf,

EUR 2500 for Fiat Egea Cross,

EUR 2500 for Ford Puma,

EUR 2100 for Peugeot Expert,

EUR 2500 for Renault Megane Sport Tourer,

EUR 2100 for D Peugeot 308,

EUR 2500 for Peugeot 2008 With Winter Tyres,

EUR 5000 for Jeep Avenger Ev,

EUR 2500 for Bmw 1 Series,

EUR 3500 for Hyundai Ioniq,

EUR 1700 for Opel Corsa,

EUR 1700 for Renault Clio,

EUR 1300 for Volkswagen Polo,

EUR 1400 for Citroen Berlingo-diesel,

EUR 1400 for Vw Caddy 3m3,

EUR 3100 for Daily 35c20 20m3,

EUR 3100 for Mercedes Vito 2.2 Wt Or Similar,

EUR 3100 for Hybrid Plug In-hybrid,

EUR 3500 for Seat Ateca-diesel,

EUR 3100 for Nissan Qashqai,

EUR 3100 for Vw Crafter-diesel,

EUR 3100 for Transit Custom 83m3,

EUR 3100 for Seat Tarraco-diesel,

EUR 2500 for Opel Insignia,

EUR 5500 for Mercedes E,

EUR 5500 for E Class,

EUR 1300 for Dacia Sandero,

EUR 1300 for Fiat 500,

EUR 2500 for Fiat 500 Electirc,

EUR 1300 for Kia Picanto,

EUR 2500 for Fiat 500 Cabrio Or Similar,

EUR 3500 for Peugeot 107 Or Similar,

EUR 5000 for Audi A6,

EUR 5000 for Bmw 320d-diesel,

EUR 5500 for Volvo Xc60,

EUR 5500 for Mercedes C-class,

EUR 7000 for Mini Cabrio,

EUR 5500 for Mercedes E250 Convertible,

EUR 3100 for Nissan Nv300 9 Seater Diesel Or Similar,

EUR 3100 for Vw Passat,

EUR 5000 for Co 01 Phev,

EUR 3500 for Mercedes Gla,

EUR 3100 for Renault Trafic Cargo Van,

EUR 6000 for Model 3 Performance,

EUR 5000 for Tesla Model 3,

EUR 6000 for Model Y Lr,

EUR 6000 for Maserati Levante Gt 2.0 330cv Hybrid,

EUR 7500 for Alfa Romeo Stelvio,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

4.3 mi from Lisbon Airport

Railway Stations

0.2 mi from Rossio Station

0.8 mi from Santa Apolonia Train Station

4.3 mi from Gare Do Oriente

Other Landmarks

Nearby Santa Justa Elevator

0.7 mi from Liberty Avenue

2.1 mi from Aqueduct Of The Free Waters

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 38.713057 -9.138006

Guest Reviews

Total points： 7.9 / 10 Good

Vehicle condition: 2.5
Vehicle cleanliness: 2.5
Spaciousness: 2.0
Counter staff: 2.5
Pick-up location: 2.5
Drop-off location: 2.5
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Alex H
Lisbon
9.7 /10 Excellent
Reviewed: Saturday, October 12, 2024
We had a great experience with Hertz in both Lisbon and Porto. Recent car and excellent service at the counter.
Read More >
Louis Barney
Lisbon
10 /10 Excellent
Reviewed: Saturday, October 12, 2024
I chose Hertz because it is a well-known brand with new cars and no deceptive practices.
Read More >
Eileen Eveline
Lisbon
2 /10 Poor
Reviewed: Saturday, October 12, 2024
The attitude was very average. Even though we had made a reservation in advance, when we arrived, we had to take a number while others who came later didn't. Too many additional charges that weren't disclosed beforehand. For example, adding an additional driver cost 6 or 7 euros, which wasn't mentioned. The person at the front desk should have at least informed us. The deposit was too high without any justification. They required a 2000 euro deposit while other places only asked for a few hundred euros, which was shocking. Overall, a very bad experience.
Read More >
Tabitha Webster
Lisbon
10 /10 Excellent
Reviewed: Saturday, October 12, 2024
Extremely satisfied
Read More >