From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8878137208
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8878137208
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Europcar, Lisbon Airport Car Rental

Europcar 3000+ ratings, 34 reviews

Lisbon, Portugal

8.2 / 10 Very good

Best Price Car Rentals at Lisbon Airport(LIS)

Last updated on: July 24, 2024

Europcar - Lisbon Airport Information, Car Rental Instructions & Policies

Store Location

AEROPORTO DE LISBOA

Telephone

+351 21 8401176

Pickup from Branch or Car Park & After Hours Pickup

The Europcar - Lisbon Airport car rental location is in terminal

You can walk to the counter of Europcar - Lisbon Airport car rental.

Terminal rental counter and pick-up. Counter is located in airport, within walking distance. Car rental companies are together in the car rental hall located 50 meters to the right in airport lobby.

Return to the Store, Car Park or Key Box & After Hours Return

Please return the vehicle to rent a car multileve parking of lisbon airport. Address:Alameda das Comunidades Portuguesas, 1700-007 Lisboa, Portugal Google Map Coordinate:38.76769155528099, -9.127699298749317

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -22:00
06:30 -23:59
00:00 -22:00
06:30 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Young Driver Fee applies at 19 - 25 years old with charge of EUR 5 - 6.15 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Portugal

This option applies to drivers with local driving licenses, please present your local license at the counter.

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
EUR 8.5/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 8.61/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 8.5/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 8.5/day
capped at EUR 85

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Italy, Germany, Switzerland, Belgium, Monaco, France, Spain, Andorra

Must-not:

Taking rental cars to following countries is not allowed:
Gibraltar
Depending on car models, bringing rental cars to below countries is not allowed:
Representative Car ModelsCountries

Seat Ibiza O Similar

Switzerland

All international, state and island crossings are disallowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Lisbon Airport

Railway Stations

1.6 mi from Gare Do Oriente

3.8 mi from Rossio Station

3.8 mi from Santa Apolonia Train Station

Other Landmarks

3.4 mi from Liberty Avenue

3.5 mi from Aqueduct Of The Free Waters

3.9 mi from Santa Justa Elevator

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 38.7687 -9.1287

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 8.2 / 10 Very good

  • Vehicle condition: 3.4
  • Vehicle cleanliness: 3.7
  • Spaciousness: 3.3
  • Counter staff: 3.2
  • Pick-up location: 3.5
  • Drop-off location: 3.1
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Anonymous

    Lisbon

    6.7 /10 Average

    Reviewed: Saturday, July 27, 2024

    The hotess put a New assurance on my contrat and she don't explain me. I discover that on my final facture most expensive than initial reservation
    Read More >
  • B.Caro

    Lisbon

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    There was a line at pick up, it was well organized with the take-a-number system but still took about 30 minutes.
    Read More >
  • F.Ghotouk

    Lisbon

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    As expected
    Read More >
  • C.Ferguson

    Lisbon

    9 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Long wait in Lisbon - ticket system unclear. Good staff on counter
    Read More >
  • Anonymous

    Lisbon

    7.7 /10 Good

    Reviewed: Saturday, July 27, 2024

    Although you gave me a similar vehicle, however, it's space is much smaller than the vehicle I booked. It makes us very inconvenient.
    Read More >
  • W.Tang

    Lisbon

    8.7 /10 Very good

    Reviewed: Saturday, July 27, 2024

    I booked a BMW X2 but not available and offered a Volvo XC40 which was acceptable. Counter staff was very helpful and efficient but pick up counter was average. Overall the whole process was smooth.
    Read More >
  • Rob

    Lisbon

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    received an old car > 100.000 km, with lots of dents and scratches, but the size of the size of the car was bigger then reserved
    Read More >
  • P.Goncalves

    Lisbon

    9.3 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Nothing to say. It’s normal at the time we arrive they are lower on staff. Perfectly understandable.
    Read More >
  • M.Dabrowski

    Lisbon

    9.7 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    The car was in very good condition. The pick up process was smooth. I was welcomed by a very friendly employee. I was offered an upgrade to a Jeep Wrangler at a very good price, which I accepted. Overall I am very satisfied with the rental.
    Read More >
  • C.Steadman

    Lisbon

    8.7 /10 Very good

    Reviewed: Saturday, July 27, 2024

    The car we had expected was not available so we had a free larger vehicle which was comfortable with adequate room. We could have had a bit more instruction on the workings of the vehicle as it had technology with which we were unfamiliar.
    Read More >
  • JIEYING WU

    Lisbon

    9 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    The car is brand new. The service is good.
    Read More >
  • Matt

    Lisbon

    9.3 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    The wait time at the desk was long, they only fast tracked Europcar members, I would have though they should prioritise pre-booked customers as well.
    Read More >
  • Anonymous

    Lisbon

    9.3 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Lots of people waiting for pick up.
    Read More >
  • Ellis Abbot(t)

    Lisbon

    6 /10 Average

    Reviewed: Saturday, July 27, 2024

    When handling the car pickup procedures, they added some extra costs. Due to communication issues, it took a lot of time and was hard to understand the additional charges. The experience wasn't great. It would be better to have Chinese service during pickup and a more detailed explanation of the car's operation.
    Read More >
  • Denise McDonald

    Lisbon

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    The cars from this company are very new. When I rented, the mileage was only 11 kilometers - it was a brand new car.
    Read More >
  • Valentina Bethune

    Lisbon

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    The service was excellent, and the staff spoke fluent English.
    Read More >
  • Robert Field

    Lisbon

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    Picked up the car at Lisbon airport; the queue was quite long. It seemed many people rented from this company, probably because it's the cheapest. However, they provided bottled water while waiting, and the staff was very friendly. Note that Europcar charges extra for additional drivers, which was a first for me. Keep this in mind.
    Read More >
  • Godfery Wheatley

    Lisbon

    6 /10 Average

    Reviewed: Saturday, July 27, 2024

    Basic services were good, but the automatic highway toll system rented with the car was incompatible, causing alarms each time we passed a toll gate. On our first attempt to exchange it, we were told it was fine with no issues, so they refused to replace it. Contacting the rental platform didn't help either. We had to follow their advice and try again. The next day, the same alarm occurred on the highway. Finally, after hours of negotiation with local friends helping at the rental office, we got a new system. Everything was fine thereafter, but we were unsure how much we'd be fined for the previous alarms. The rental platform didn't provide effective help in this matter. If we do get fined, I hope the rental platform would handle it properly and positively.
    Read More >
  • Werner Bloomer

    Lisbon

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Big company, excellent service.
    Read More >
  • Belinda O'Neil

    Lisbon

    2 /10 Poor

    Reviewed: Saturday, July 27, 2024

    The service was particularly bad. They first asked how many suitcases you had and then said they wouldn't fit. They kept pushing you to upgrade and buy insurance. The waiting time was too long. Never choose this rental company in Portugal again.
    Read More >
  • George Anthony

    Lisbon

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    Although the wait time was about 20 minutes, the staff offered us a bottle of mineral water and actively coordinated to open more service windows, so we were satisfied.
    Read More >
  • Flora Bess

    Lisbon

    6 /10 Average

    Reviewed: Saturday, July 27, 2024

    I am unhappy that the original reserved car model was not available. Even after showing the car rental insurance, the staff kept suggesting additional insurance like roadside assistance, causing the rental process to take a long time, around 30 to 40 minutes.
    Read More >
  • Jeff DuBois

    Lisbon

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    When picking up the car, I asked two people about two pieces of luggage. They said the car I booked was suitable for city driving, but if going to a farther city like Porto, it would be better to switch to a larger car, which would cost an additional 25 euros per day. Nevertheless, I chose to keep the original car. The car I received had 20806 kilometers on the odometer and was relatively new. Although it was a compact car, its height made the seating feel spacious, and after folding the rear seats, there was ample room for two pieces of luggage. The car handled very well, but the air conditioning was not very effective.
    Read More >
  • Penelope Charley

    Lisbon

    2 /10 Poor

    Reviewed: Saturday, July 27, 2024

    When booking through Zuzuche, I noticed there was a mileage limit on the rental options. Therefore, I didn't purchase Zuzuche's insurance but planned to buy the car rental company's insurance on-site and have them remove the mileage limit clause. At the car pick-up, I asked if I could buy full coverage without any mileage limit. The staff assured me there was no mileage limitation. Since the contract was in Portuguese, I trusted them and didn't translate it word by word. However, when returning the car, they still charged us for exceeding the mileage limit. I felt deceived, but since I signed the contract, even if I filed an after-sales complaint with Zuzuche, based on my years of experience with them, they would definitely not sincerely help resolve such issues. So, I could only accept my bad luck and consider it a costly lesson!
    Read More >
  • Kelly Yale

    Lisbon

    6 /10 Average

    Reviewed: Saturday, July 27, 2024

    You don't really need to buy insurance in your home country; you can get full coverage abroad.
    Read More >
  • Anna Zechariah

    Lisbon

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    Pretty good
    Read More >
  • Rae Needham

    Lisbon

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Excellent
    Read More >
  • Stephanie Smedley

    Lisbon

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    There were staff guiding us at Lisbon Airport, and we only waited for about 10 minutes.
    Read More >
  • Nicola Billy

    Lisbon

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    Very good
    Read More >
  • Hedy Michelson

    Lisbon

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    Very satisfied
    Read More >
  • Bella Hamilton

    Lisbon

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    Not bad. I didn't buy insurance in China, thinking it would be better to buy it locally. But the staff on site said that this is a 4*4 high-end model, and it cannot be covered by full insurance. This means that if the car has a major issue, we would have to pay 6000 euros.
    Read More >
  • Conrad Wilhelmina

    Lisbon

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    Very satisfied
    Read More >
  • Elroy Violet

    Lisbon

    8 /10 Very good

    Reviewed: Saturday, July 27, 2024

    The staff at the store helped us complete the rental process enthusiastically, but unfortunately, there was no ID3 available.
    Read More >
  • Wayne Franklin

    Lisbon

    10 /10 Excellent

    Reviewed: Saturday, July 27, 2024

    The counter only checked the document issued by QEEQ, ignoring my notarized Hague Apostille. Europcar's system is mediocre; the address, phone number, and email all need to be handwritten. After explaining that I had purchased all the insurance before departure, the counter did not push additional insurance, which is a good practice among major car rental companies nowadays.
    Read More >
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