SEATTLE AIRPORT CAR RENTAL REVIEWS

Pricing was a LIE

When the line is out the door and all other counters are empty, you need to forgo the time consuming up-sell and just get people into their cars. Waiting over an hour left me going to Dollar when I needed another car just because I did not want to wait, although you were less expensive.

No complaints!

the girl at the counter couldn't have been less helpful... she said they didn't have any ford explorers even though i specifically said that is what i wanted when i rented it online... i told her since i was very tall that that one had the most room and since we were going to be driving 2000 miles i wanted to be comfortable... she made no attempt to locate one for us and told us we had to upgrade if we wanted something comparable in the leg room...we ended up spending way more than we had budgeted for another vehicle and when we were walking to get our truck we walked passed 8 yes 8 ford explorers!!!!!!!! if they don't have them how are they sitting there with the keys in them to be rented out? she was lazy and didn't want to look for us... not a good time... out a lot more money and didn't get close the vehicle that we wanted...

I reserved this car months in advance. When I picked it up the car was not available. I had a family of 6 with luggage and all that was available was a 5 passenger car. I will not use Europcar again. I need to depend on the reservation that is made. You could have notified me ahead of time as well.

The person who was checking us out lied to us about the tolls and talked us into purchasing things we did not need.

The line at the counter was long and there was lots of pressure to add various items onto my reservation. When I went to pick up the actual car, the employee kept telling me they were bringing mine out, but then helped everyone in line before me. After waiting about 40 minutes for them to bring the car out, the man had lost my receipt (he took it with him to pull the car). He told me the employee at the gate could print a new one. Got to the front of the gate. Employee had no idea how to do this. Had to wait at the front of the line and hold everyone else up behind me for about 20 minutes until they printed a new receipt. Pick up was a VERY slow process.

some problems with them, long time to get the car, more than one hour the car was in a bad condition, with doors scratched and suspention making some noises

yeasy and fast to rent a car, could not charge the reservation

The Jeep we rented had some electrical issues that effected the radio. It was really an inconvenience to have to go all the way back to the airport ( over an hour away) to exchange cars.

30 people in line with only 2 counter attendants. Will never use FOX again, like spirit airlines, just not worth it.

Great car - awesome price!

Great experience!

Car was great ride; serviced us well. After waiting at FOX desk, deferred to Payless and waited again (only downside)

Check in was miserable with a wait of an hour and with long line customer reps took a break in lieu of helping long waiting customers.

Wouldn't rent a car from Doug fox if last car on earth

Got upgrade of car and overall service exceeded expectations and contributed to a great holiday.

The truck was visibly not well cleaned inside the vehicle at pick up.

I will certainly use EasyRentCars again

Counter staff Ming was very helpful. However, at check in, I told him I needed to return the car one day early due to change in my flight. I asked about receiving a credit because of this. The said I needed to call another number when I returned the car. I called the number and the lady I spoke with said no refunds. I asked for a supervisor and she said one were available. She took my phone number for the supervisor, but no one has called

Counter lady very friendly and helpful

When I book the rental I don't need and upgrade

a bit long wait but staffs was really helpful. They changed a better when they found tires was broken.

All good

My car that I booked was not available. I was given a different car. It really was not what I expected, but what option do I have?