DUBLIN AIRPORT CAR RENTAL REVIEWS

Dublin airport car rental. Google. Easy. Arrive in Dublin. Call Easyrentcars. Stand in pickup location for 25 mins. Get on bus for 40 mins to car rental site residing 800 yards away. Reason: it’s a Hilton hotel shuttle. Route: drive 5 miles away from airport in rush hour traffic, drop people at Hilton, turn around and drive 5 miles through rush hour traffic back to airport and drop off poor car rental customers at Easirentcars. Wait for 30 mins to speak with front desk. Provide €2600 ‘deposit for damage’. Watch staff look perplexed that I wanted the car on the booking. Informed that a 7 seaters isn’t on site. Sit down and contemplate some inappropriate actions. 20 minutes later car arrives. Wait further 10 minutes as paperwork not ready. Woman on reception laughs saying it’s not always like this. Contemplate more bad things. Drive car away and drink heavily. After journey is completed. Angry. Unlikely to use them again even if I had to drive my family away from an apocalyptic event.

Tried to tell us that the automatic car we requested was not available. After a while of questioning this, a car was found that apparently had been repaired. Panel damage where it has obviously been in an accident but drove okay. Other than that little hiccup everything else was fine.

Booked early so no issue with price drop. Booking process was easy.

The whole pick up and drop off process is fast and smooth.

I love the Price Drop Guarantee feature!

Yes, originally asked for a Nissan Juke but they didn't have any. I was given a Nissan Quashqui. Nice SUV to drive

Simple booking and competitive.

Terrible experience, Condition of 1st van was totally unacceptable. service was poor when picking up both vehicles, just terrible all around. Have sent in a formal complaint but yet to hear back, not holding my breath on the reply.

I don’t think you should deal with this company My last booking with easirent was amazing

No - car too small for a family of 4 with luggage and pram

We were disgusted at the counter service. The First Lady Oliva was good and we upgraded car 10euros a day x5 and were told we had a Volkswagen which was being sent over. This was at around 12.20 By 13.30 no car had arrived. A lot of people had been waiting long time. We asked and we told someonelse had taken our car! They found instead a Renault Segesta with a sat Nav that did not work. Had we not asked would still be there. Finally drove away at 2pm. My Husband was chairing important meeting which he missed as result of Thriftys inefficiency.paid extra 10 euros too for him to drive. Think thrifty as a sign of good Will should refund at least 50.00euros to compensate for Husband missing meeting. We use car hire abroad frequently but Thrifty would think twice before using them again so let’s have some good will on their side.

Tried calling 3 times for pick up at airport, each time no answer. I had to rent a car from a different agency after pre-paying Easirent.

I paid for insurance through carhire which was not accepted by europcar therefore I had to pay the insurance again.

Took awhile to find the location for the shuttle over to the car location. Really happy about receiving an Eco car but felt like I paid way too much per day.

The price was quite high

Very slow due to inadequate number of staff and difficult customer ahead of me

NEVER RECEIVED MY AGREEMENT - I asked several times, this is unacceptable! I was promised by the person at the counter that agreement will be sent next day! never was! I am still waiting, for the invoice as well.

Exactly the car make and model as booked and very simple collection process.

Easy booking process and everything worked as expected.

Vehicle exceeded our expectation Enterprise staff in Dublin were delightful friendly and efficient

Booking platform was easy and simple. Easy rent cars were unable/ not interested in any assistance to alter our booking but very pleasant about it. Enterprise were very helpful with changes to our booking

Aucune mauvaise surprise et C’est déjà bien.

Didn’t like being coned with insurance

It wasn’t very easy to find at the airport, we had to ring them to find out what to do, very confusing.

J’ai demandé à changer de voiture pour une meilleure correspondance avec la catégorie réservée (je suis tatillon). Demande acceptée sans discussion.

Way to long for the hole prosses