Smooth but got ripped off with insurance.

About CARHIRE: 9.3 /10
I paid for insurance through carhire which was not accepted by europcar therefore I had to pay the insurance again.
Reviewed: Thu, Sep 12, 2019
Compact | Ford Focus or similar

Relevant Reviews on CARHIRE Dublin - Airport


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Economy | Volkswagen Polo 2 Doors or similar
“Fantastic service from Europcar”
About CARHIRE: 10.0 /10
Excellent service from the staff at Europcar. I was late in on a flight and they remained open for me. and upgraded me rather than send me to the far-away depot. They also facilitated me changing the details of my booking as my credit card had recently become out of date. Fantastic service all-around.
About QEEQ: 10.0 /10
Reviewed: Sun, Jul 26, 2020


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Economy | Ford Fiesta or similar
“Great experience/ watch out for the sales at the counter”
About CARHIRE: 8.7 /10
We did have a very nice experience with the employee Alex and his colleague. They contacted us after the rental when we had returned to germany, because they found my girlfriends drivers licence and bank cards, which she had forgotten somewhere in the car. She thought they have been stolen. Alex sended the cards with no extra carge from ireland to germany and declined to take any reward money from us. Upon check in the lady told us that an extra fee for a car upgrade (diesel car) would pay of the regular booking with a gasoline car. This statement was simply false and she also did not give us any information about the toll system... we would have expected by a good customer experience. However the experience in the end (gettining the cards back) was so outstanding, that we are very happy that we are glad we had choosen Europcar, we can trust Europcar in general and give 5 stars for this rental.
About QEEQ: 10.0 /10
everything perfect
Reviewed: Mon, Dec 16, 2019

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Economy | Ford Fiesta or similar
About CARHIRE: 8.0 /10
We had to wait well over an hour for our car. We were initially told we were being upgraded (which seems to happen every time we hire a car) but the upgraded car could not be found so we were told we would be upgraded still further. Despite being very clear we wanted (and had booked) a manual car, when we went to our car we found it to be an automatic. Having waited for nearly an hour and a half to get a car we could not be bothered to go back to the check in desk to argue! If we had known the car was to be an automatic we would not have paid for a second driver as only the first driver was comfortable driving an automatic.
Reviewed: Sun, Nov 17, 2019


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Intermediate | Ford Mondeo or similar
“Easyrent is what it says, and makes for a stress free value for money rental and thus holiday.”
About CARHIRE: 10.0 /10
Simple online process. Clarity on pick up and drop off. Easy to change dates by cancel and rebook and at same rates. No hidden tricks. Value for money and smiley team. I noted some new scratches on car as I hired it. Told to take photo as evidence and if any issues in future refer to these. They then signed my form to show the reviewed and agreed. Very helpful. Will use again for sure.
About QEEQ: 10.0 /10
Online very simple and functional.
Reviewed: Mon, Aug 19, 2019

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Small SUV | Nissan Qashqai or similar
“It was as if the fellow I dealt with had never rented anyone a car before”
About CARHIRE: 5.3 /10
We were kept waiting well over an hour for no good reason other than incompetence, as far as I could tell. I'd made the point in the booking process that the car needed to be comfortable for my disabled and elderly Mum - it was not.
Reviewed: Tue, Jun 25, 2019

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