32 Car Rental Brands in Christchurch, Canterbury, New Zealand

Reviewed: December 4, 2020

Good

Reviewed: February 7, 2020

I think scotties’s shuttle (when I pick up)is really hard to find,so I walk 20 or more minutes to get there.However,scotties’s staff is good,they can speak Chinese to help us.(when I went to Christchurch)

Reviewed: April 26, 2018

Like: upgrade to bigger size car, simple pick up without trying to sell lot of extra services
Dislike: old radio with no aux or bluetooth but that's complaining on a high level

Reviewed: November 26, 2020

Excellent all round

Reviewed: October 29, 2020

Long wait for pickup at airport. Then car was an older vehicle in poor condition.

Reviewed: September 8, 2020

Didn’t get the specific car we ordered. Replacement vehicular had less space!

Reviewed: July 22, 2020

Lady at the counter was lovely! Car wasn't that comfortable, I knew it was a small car, but yaris is much more comfortable than vitz and you can feel the difference while driving

Reviewed: March 18, 2020

予約ではトヨタ「yaris」相当の車だと記載があったが、実際には傷だらけの「tiida」でした。傷の確認も1人でしてくれと言われた。ニュージーランドではそれが普通なのですか？日本では店員と客が一緒に傷の位置など丁寧に確認します。また、車の使い方など丁寧に日本のスタッフは教えてくれます。 オプションでナビを頼んでいたのに行ってみたら。「ナビは使用できない」と言われ、自分のスマートフォンのマップを使うことに。 また、空港に到着して到着の連絡に手間取りました。申し訳なかったですが、私は日本人で英語もあまり上手ではありません。それなのに迎えに来たスタッフは機嫌悪そうな態度。そのスタッフがその後の手続きをしてくれたが、全く丁寧さが感じられなかった。メガネをかけていたあの男性は本当に最悪です。日本人を侮辱しているのか？もし、私の知り合いでニュージーランドでレンタカーを借りようとしている人がいたら、EZUは絶対に利用してはいけないと伝えます。 私は怒っています。

Reviewed: August 17, 2020

The car I picked up was not the same as the one I had booked. This was very disappointing. The person at the pick up location was not able to provide any information about this and the contact from Koocar was available only by phone and did not pick up when I called. they then responded by text and were quite rude. Koocar would also not allow me to take the car without signing onto additional insurance.

Reviewed: March 23, 2020

You can talk to the staff ,he always respond yours. Reasonable price and Reliable .

Reviewed: February 23, 2019

Staff was good...greeted n treated well but they showed up a bit late.

Reviewed: August 15, 2020

It was really nice experience. Helpful staff and good car

Reviewed: August 9, 2020

The extras inside the car are thoughtful.

Reviewed: August 4, 2020

We needed a car to get us up the to the ski hill this season and this car did just that. An excellent vehicle and service received from Yesaway. The car was spotless and only had a few thousand km’s on the clock. A first for us in New Zealand, as most rental cars here have been around the clock a few times. Thanks Yesaway. We will be back.

Reviewed: March 9, 2020

I had a little trouble understanding the girl on the phone telling me where the pick up point was. Suggest texting directions so we have them the minute we get off the plane.

Reviewed: March 3, 2020

Perfect

Reviewed: August 9, 2020

Staff is very friendly and helpful.

Reviewed: January 8, 2020

The staff is very polite and even make me aware of the traffic rules, Do’s and Don’ts, safety etc. They went through with me in great details and ensure the car is in good condition. The staff even speaks my language.

Reviewed: January 7, 2020

good car and good staff. very well service.

Reviewed: January 5, 2020

A bit of communication lost, but great for Asian market. It would be great to know what amount if bond would be needed. Overall great car and service.

Reviewed: August 6, 2020

I rang the company the day after pick up to say bonnet would not open due to faulty lever. No water in water reservoir so couldn’t clean windscreen or check oil. No one rang back

Reviewed: July 29, 2020

The car exceeded all expectations for the price we paid. The car was very clean and the staff very friendly offering a pickup and drop off from the airport. Would book again.

Reviewed: July 27, 2020

Awesome car, plenty of space and tidy, for sure I will use Yes Rentals again

Reviewed: March 13, 2020

The drop off went badly and the guy tried to tell us we had got a stone chip on the window so he wouldn’t drop us back to the airport for ages

Reviewed: March 3, 2020

A good cheap car that ran well.

Reviewed: July 21, 2020

Very good service and lovely staff at the counter.

Reviewed: March 13, 2020

Great desk service from Alistar. Loved the vehicle--just perfect for our needs and ran very smoothly the whole time.

Reviewed: February 29, 2020

Car was very high mileage, over 100,000km and looked tatty, but was better than the first vehicle they tried to rent me, which I rejected.

Reviewed: November 28, 2019

Nil

Reviewed: September 29, 2019

Easy booking process and friendly service. Definitely recommended.

Reviewed: April 7, 2020

車はきれいに清掃されていました。借りる時に、交通ルールのペーパーテストがありました。テストの解答を間違えたので、再テストを受け、全問正解した後、やっと車を貸していただけました。 安心して借りる事ができます。

Reviewed: April 2, 2020

APEX rentals supply older cars. The condition of this 6 yr old veihicle was consistent with my expectations. The vehicle was a competent Toyota Corrola and although a lttle small for two large suitcases was never the less comfortable for two average sized adults. The pick-up at Christchurch and drop off at Picton were both very easy and hassle free. We hired a second car on the North Island when the Covid-19 restrictions hit. I want to express my heartfelt gratitude to Liam and the team for accommodating the the needs of visitor requiring to retain a car after the lock down on 25 March. Many other rental companies gave their clients less than 24hr notice to return their cars to a rental compound. Without the vehicle and the ad hoc arrangements implemented for the drop off of cars at Auckland Airport we would not have been able to connect with our repatriation flight to the UK on 28 March. Thanks APEX!!!

Reviewed: March 16, 2020

The car was exceptionally great! The location for pickup and the price was great. The staff that was handling us was terrible. From the moment we reached here counter, she was unhappy and getting agitated without any reason, and the way she talked to us was rude. It was obvious she is avoiding minimum communication with us, whenever I asked any questions it’s mostly’yes’ or ‘no’. We were unfortunately enough to see here again when we dropped of the car, and it was obvious on the treatment. Right before us was another group of people who is of her ethnicity, and she asked how they we go from the rental place and she even catered a taxi for them. When it came to us, she did a quick check and said in a grumpy manner ‘ok, done, good bye’ and chased us of. The next person she approached, she gave a very good service by asking them how they are going off and laughing. Apex needs to look into this matter and train that particular staff to at least act decently and with equally treatment in front of the customers. Apart from this the other aspects were good.

Reviewed: March 12, 2020

Good Part: it was good to have the quick traffic rule test, so that we could discuss some areas that we are unfamiliar with local rules. Bad part: customer service was bad. One lady, not the person handling our return, announce the tyre damage to the whole floor, which was unnecessary and inappropriate for customer privacy. I was charged 2000nzd for the tyre damage. I asked for a more accurate estimate on spot and a male staff said 500 is enough. The officer handling my case told him to "f... off". For the refund of excess charge, I wrote in a few times for bank transfer instead of credit card refund to avoid the hefty exchange charges, but the requests were simply ignored.

Reviewed: March 7, 2020

Car was a little old with stained seats but over all for its age it drove and ran well. Glad we had a economical car with the price of petrol in NZ.

Reviewed: March 31, 2020

They're very helpful and accomodating. Especially, they don't charge us anymore for next days due to the Covid-19 Lockdown here in New Zealand, while waiting our flight home.

Reviewed: March 12, 2020

They were excellent in terms of customer service. The vehicles we have used have been older models and therefore extremely good value for money. They were mechanically in good condition and drove well. A month of driving in the South Island without a hitch.

Reviewed: February 12, 2020

Car was severely damaged from previous rentals (cosmetic only) and was in a poor condition. Windscreen chips /cracks should have resulted in a new windscreen being fitted. Oil warning light was on and we were advised the firm didn't have the equipment to take it off. No clear policy on what constitutes damage or not (even when the car is quite damaged already). No deposit taken for car.

Reviewed: September 12, 2019

I asked for an intermediate sized car, as I just moved to the country and had a lot of luggage with me. I asked for a larger car because of my luggage, and was promised a Toyota Corolla or similar. Hitch gave me a Mazda Demio, which BARELY fit my luggage. The keyless entry didn't work, and they were not very accommodating at pick up. I feel like I was downgraded on my rental, the car had no trunk space, and was SMALLER than I paid for. I feel like I paid much more than I should have for that car.

Reviewed: August 20, 2019

It was good. The only thing that happened was that the car didn't have the tank full.

Reviewed: March 29, 2020

Good deals. Didnt get a kia carnival as "suggested". Gor a Previa instead. So the space was kinda tight.

Reviewed: March 25, 2020

Véhicule en mauvais état avec plus de 100000 km..

Reviewed: January 25, 2020

The car was satisfactory for what we need it for the staff where help and pleasant when we picked up the car

Reviewed: December 26, 2019

Am absolutely super happy. Will be using ACE for my next car rental !! Super smooth booking, no addl charges and great experience

Reviewed: December 16, 2019

Good staff, friendly and informative

Reviewed: December 14, 2019

The car had over 220k, beat up looking on outside, amazed that the inside was so clean

Reviewed: March 18, 2020

Car was quite old and the interior was in rough shape

Reviewed: September 6, 2018

Like: Better than expected for the cost, lots of extras

Reviewed: February 28, 2020

Car wasn’t in the best condition but we knew that would be the case given the lower price. Snap was easy to work with and got us checked out quickly. Would rent again.

Reviewed: January 31, 2020

Excellent & fast

Reviewed: February 24, 2020

車の受け取りは迅速に済んだ。

Reviewed: October 17, 2019

Staff at the counter on pick up and return were very helpful. Car was in great condition and the baby seat was installed correctly, although it was smaller than we hoped.

Reviewed: August 28, 2019

We got a KIA Carnival. But the space rear seat is to small.

Reviewed: February 18, 2020

Awesome.

Reviewed: February 1, 2020

Due to our flight arrive early, if possible,please allow the client pick up car early, more flexibility.

Reviewed: July 7, 2019

I booked a Corolla not a Hyundai on the site. Would have preferred a Corolla. Wiper Water was not filled.

Reviewed: June 18, 2019

Excellent service, only confused when thrifty was explaining the insurance, as I prepaid and took a full cover from easyrentcars, it seemed a pressure moment to sign a doc having access fees of 4000+

Reviewed: April 22, 2019

We spent the bond money when we picked it up and the staffs told me we could get the money back when when return the cars. When we drop-off the staffs told me like a we have to wait for a while (10-15 days). More than 20 days I didn’t get it and I let my brother calling them but they told me to tell te by myself. However I don’t get the bond yet!

Reviewed: February 7, 2020

Service was terrible. When drop off the car, the service lady insisted there were scratches and asked for penalty. I wiped off the scratches as they were just dirt. That lady insisted there was a chip on the windshield and asked for penalty as well. I explained it was evidenced on check in and that was not caused by me. However I still received a letter claiming $120 repair fee for that tiny 10mm chip. The company is clearly cheating the money!

Reviewed: December 31, 2019

The car and customer service exceeded my expectation. The collection and drop off was easy and superb. Highly recommended.

Reviewed: January 17, 2020

Good discount option for hire car

Reviewed: September 7, 2019

When arrive bit confness where, hard to ring while we deaf. Need something for deaf get easy to access.

Reviewed: April 18, 2019

they were fine

Reviewed: March 12, 2019

Very good

Reviewed: March 11, 2019

Car was old, very high mileage 162k Back bumper held on by black tap, big dent in the roof, front bumper coming away from bodywork lots of small dent and scratches, radio only worked on right hand speaker. Basically car should not be used for rental. $2,500 deposit left for any damages was more than what the car was worth

Reviewed: January 17, 2020

The car booked was a Porsche Cayenne and I was disappointed with the age/condition of the car. During full lock of the steering wheel, the car kept making a low whining sound. The stereo/radio unit was damaged and was clearly glued back several times. The aircon vents were also damaged. Overall, I was disappointed in this car rental

Reviewed: January 15, 2020

We never had this car. They were sold out and we had to wait more than an hours to finally get the smallest car in the parking lot.

Reviewed: January 12, 2020

車を貸し出すのはスムーズで早かった。傷の点検などは一切なし、サインだけすれば終わり。車は最初の車は綺麗で良かったが北島で借りた車は最初、外観は泥だらけで汚く少し狭い車。返し終わったらタイヤのホイールに我々の身に覚えのない傷がついてたとメールが来て追加請求あり。最初から汚い車だったので本当に自分たちがつけたのかも怪しい。車の中に忘れ物を確実にしたため見つけたら取りに行くから連絡をくれと言ったが結局連絡は来ない。最悪でした、2度と使いません。

Reviewed: April 30, 2019

Otherwise good

Reviewed: January 15, 2019

Excellent service.

Reviewed: January 13, 2020

Car was old, dented body work, quite dirty, and very noisy to drive, not great suspension. We quickly realised why it was so much cheaper than the other care hire places. Staff friendly but clearly not enough of them and low staff morale. On our arrival they initially told us we'd have to wait two hours after the scheduled pick up time for our car to be ready. After a 36 hr plane journey from Europe with 3 small children this was completely unacceptable. We said so and they somehow rustled up a far in 20 minutes... Tank wasn't full but they were relaxed about it.

Reviewed: January 13, 2020

Got an upgrade on vehicle. Took a while to get keys with all the paper work. They told me I had to drop car with them and get taxi for early drop off.

Reviewed: December 26, 2019

Overall the condition of the Toyota Camry meets my expectation. I would like to have a bit of power for overtaking with 4 adults which is a bit stretch. Generally, I’ve no complaint about car performance and engine-wise in quite good condition. Room for improvement for car cleanliness. Also one of the tailight has water leakage problem.

Reviewed: November 26, 2019

I was given a Hyundai accent in almost new condition...not a Toyota. When I went to collect my vehicle was told I had to pay an extra $20 a day as I didn't have full coverage. When booked in Australia I thought I had it all paid for. Not happy. Service was fine

Reviewed: November 26, 2019

Easier than other companies

Reviewed: September 27, 2019

I was stoked with $117 for a "corolla or similar" for 4 days but of course that was too good to be true, I got a sluggish Hyundai Accent instead. Still good value I suppose. The staff were ok but didnt go out of their way at all. I wasnt explained the drop off location and had to leave cash for parking as I dropped it in the wrong spot and didnt have time to move it. I left my phone in the car and had to wait half a day for them to retrieve it and then arrange my own courier.

Reviewed: July 18, 2019

They did not have the car I requested, and tried to "upgrade"me to a larger car. Unfortunately, bigger does not always mean better when hiring cars to drive around an unfamiliar city. They then tried to give me a car that cost more per day. Eventually, they managed to "find" a car that was more suitable -- why it was not offered in the first place is a bit of a mystery.

Reviewed: July 16, 2019

Helpful and knowledgable staff.

Reviewed: November 11, 2019

Fast and easy process, even on the drop off

Reviewed: October 26, 2019

Excellent!

Reviewed: September 7, 2019

Our flight information changed the morning we were leaving the USA for our trip, which was two days before we attempted to pick up the car. I called right cars, knowing there was a time difference and it was late at night in New Zealand, however I wanted to confirm the change in pickup time as soon as I found out the flight information changed. We were originally to land around 1pm, and it changed to land at 11pm. A man answered who said he was working from home, and I told him I wanted to make sure we could pick up when we landed even if it was at night outside of office hours. He confirmed, saying that he was going to be on shift at that time. When we landed, I called for the shuttle and the same man told me no one was there, that I was supposed to pick up the car at 11am THE NEXT DAY. I told him that I could not come back the next day, that I specifically checked with him that i could pick it up at night and he insisted that the pickup time was set for 11am. I told him to cancel the car, and went to an airport desk to rent a car that I could take straightaway. When I called to get a refund the next day, I was told I had to go through the booking company. I called and was told I was marked a no-show, so I could not get a refund. I called the owner of Right Cars and he said he would have to do some investigating, but I have heard nothing since.

Reviewed: May 21, 2019

Counter staff member Tim was excellent

Reviewed: April 20, 2019

The car itself was fine; drove well, no issues. The only problem was the fact that everything was in Japanese and it hadn't been switched 9ver yet despite having over 150,000 kilometers logged.

Reviewed: January 8, 2019

Noone in office, no car was made available for us. They couldn’t find my number to call us. We ended up using a different company Which delayed us 2.5 hrs trying to sort out. Will actively tell people to never use this company

Reviewed: July 12, 2018

Like: Cheerful friendly obliging and helpful staff.Car excellent.Pickup and dropoff super easy.Could fault nothing about my experience with this company.

Reviewed: June 30, 2019

Just one word AWsm

Reviewed: February 25, 2019

The initial car provided had almost 100,000 km on it. Within two days it had a front-end problem and I noticed it also had two bald tyres. Car was changed over two one that was much better. Counter staff tried hard.

Reviewed: September 21, 2018

Like: The car totally excellent in condition, and the staff were more than helpful. Thanks

Reviewed: September 3, 2018

Like: I loved the car. In good condition, low mileage and drove really well. The service from the guys was really good too. Very friendly and went out of their way to help me when I needed anything.
Dislike: The instructions on the approved email may be a bit hazy on pick up procedures. I didn't realize that I can call upon arrival in the country for a pick up. Minor issue as it was located only 20 min walk!

Reviewed: August 24, 2018

Like: great value for money i feel like i got a great deal and it was all so easy!
Dislike: car smelled funny i was told it was some product they use in the cars it was a very minor issue but thats the only slight negative i could think of

Reviewed: February 16, 2019

very old car

Reviewed: January 28, 2019

I was disappointed with the professionalism of the company and the unusual requests to do car hand over and return at a supermarket.

Reviewed: January 19, 2019

The customer service was excellent

Reviewed: January 16, 2019

They were helpful, it seemed to take a while to get the paperwork sorted and the man seemed a bit flushed. Ok experience overall.

Reviewed: August 18, 2018

Like: they are willing to help customers, excellent!!
Dislike: nothing

Reviewed: November 29, 2017

Like: Easyness by which staff assisted in changing reserved car (from smaller into bigger as had too much luggage at very reasonable price
Dislike: Nothing to comment here. (But if at all maybe the location Nav had difficulties indicating road system-most probably through the building of news roads not yet processed in the maps)