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Last updated on: April 5, 2020
56Rental Locations
39Airport Locations
Map View of Car Rental Locations in Christchurch
HITCH Car Rentals
7.6/10
ACE Rental Cars
9.0/10
KOOCAR
9.3/10
EZU
7.7/10
Happy tour
8.5/10
Apex
8.8/10
Dollar
8.4/10
Yes Rentals
7.6/10
YESAWAY
9.4/10
Budget
9.1/10
Thrifty
9.1/10
SCOTTIES
8.4/10
GOLDCAR
8.4/10
Discount Car Rentals
7.3/10
Europcar
6.0/10
A Rentals
9.0/10
AERODRIVE
8.8/10
NU Car
9.0/10
RIGHT CARS
7.3/10
Alamo
8.9/10
Bee Rentals
7.5/10
Bluekey
7.7/10
GO Rentals
9.6/10
Hertz
10.0/10
Ezi
9.0/10
Jucy
9.0/10
Firefly
7.7/10
ABELL
2.0/10
SNAP RENTALS
8.9/10
LUCKY
5.7/10
YITU Prestige Car Rentals
8.0/10
V Rentals
8.0/10
Reviewed: March 31, 2020
They're very helpful and accomodating. Especially, they don't charge us anymore for next days due to the Covid-19 Lockdown here in New Zealand, while waiting our flight home.
Reviewed: March 12, 2020
They were excellent in terms of customer service. The vehicles we have used have been older models and therefore extremely good value for money. They were mechanically in good condition and drove well. A month of driving in the South Island without a hitch.
Reviewed: February 12, 2020
Car was severely damaged from previous rentals (cosmetic only) and was in a poor condition. Windscreen chips /cracks should have resulted in a new windscreen being fitted. Oil warning light was on and we were advised the firm didn't have the equipment to take it off. No clear policy on what constitutes damage or not (even when the car is quite damaged already). No deposit taken for car.
Reviewed: September 12, 2019
I asked for an intermediate sized car, as I just moved to the country and had a lot of luggage with me. I asked for a larger car because of my luggage, and was promised a Toyota Corolla or similar. Hitch gave me a Mazda Demio, which BARELY fit my luggage. The keyless entry didn't work, and they were not very accommodating at pick up. I feel like I was downgraded on my rental, the car had no trunk space, and was SMALLER than I paid for. I feel like I paid much more than I should have for that car.
Reviewed: August 20, 2019
It was good. The only thing that happened was that the car didn't have the tank full.
Reviewed: January 25, 2020
The car was satisfactory for what we need it for the staff where help and pleasant when we picked up the car
Reviewed: December 26, 2019
Am absolutely super happy. Will be using ACE for my next car rental !! Super smooth booking, no addl charges and great experience
Reviewed: December 14, 2019
The car had over 220k, beat up looking on outside, amazed that the inside was so clean
Reviewed: March 23, 2020
You can talk to the staff ,he always respond yours. Reasonable price and Reliable .
Reviewed: February 23, 2019
Staff was good...greeted n treated well but they showed up a bit late.
Reviewed: March 18, 2020
予約ではトヨタ「yaris」相当の車だと記載があったが、実際には傷だらけの「tiida」でした。傷の確認も1人でしてくれと言われた。ニュージーランドではそれが普通なのですか？日本では店員と客が一緒に傷の位置など丁寧に確認します。また、車の使い方など丁寧に日本のスタッフは教えてくれます。 オプションでナビを頼んでいたのに行ってみたら。「ナビは使用できない」と言われ、自分のスマートフォンのマップを使うことに。 また、空港に到着して到着の連絡に手間取りました。申し訳なかったですが、私は日本人で英語もあまり上手ではありません。それなのに迎えに来たスタッフは機嫌悪そうな態度。そのスタッフがその後の手続きをしてくれたが、全く丁寧さが感じられなかった。メガネをかけていたあの男性は本当に最悪です。日本人を侮辱しているのか？もし、私の知り合いでニュージーランドでレンタカーを借りようとしている人がいたら、EZUは絶対に利用してはいけないと伝えます。 私は怒っています。
Reviewed: March 18, 2020
We can pickup the car whenever there are an issue of my lost driving license, can be flexible for any issues, thank you EZU for understanding my condition.
Reviewed: March 13, 2020
The process of renting car was fine. The only disappointment was the car was older and had 135,000+ KM’s AND the car was full of dents, scratches and damage, so didn’t look so nice on the outside. I had to take numerous photos of all the damage and bring staff member out to car to show him and confirm with him that I would not be blamed for any of this damage when I return the car. I was comforted knowing he had also took lots of pictures of the car a few hours before I arrived, so we both had proof of all the damage. No issues in returning the car when the staff completed their inspection - they did not try to accuse me of causing any of the damage.
Reviewed: February 27, 2020
Amazing service from booking through to collection and drop off. Incredible price and will definitely be using in the future.
Reviewed: February 26, 2020
RAV4 2012 rego: GLD171 and 240000 km on the clock, 23 days hire: Squeaky and full of dents and scratches. Some cracks to the plastic panels, front bumper coming off. Initially we were assigned different car as the paperwork indicated different rego (ROV004) but ended with this gem. When calling them next day after discovering another issue with the body (crack in the plastic panels) and asked if they are sure that this was the car we meant to use, the lady I spoke to insisted that is the one - even when mentioned the massive millage. Car that was not worth much on the market due to its heavy usage was tagged with $4000 excess and $2000 was blocked on our credit card in pre-approved authorisation. Note: we had the same hire costs (not excess) in 2018 in Europe (Poland) in peak season (European summer) for hiring Skoda Octavia station wagon with just 600 km on the clock, for 34 days, with half of excess. Go figure! We had a small crack in the windshield (popped up in the car wash) - happened on our watch so no disputes here. We were charged $2000 upon return and explained that once the replacement is done the difference would be returned to us. After 4 weeks of not hearing from them I have queried Easyrentcars how long shall I wait before raising alarm? A day latter got an answer from EZU that the cost of replacing of that windshield was $971 NZD (?!) where glass supply only was $550 NZD!!. One week latter (5 weeks in total) the difference finally has been reimbursed. Soooo, to recap it all: old car with massive millage, full of dents, massive excess and inflated charges for damage, slow response or none ..., still have a bitter aftertaste when thinking EZU. Never again!
Reviewed: March 18, 2020
Car was quite old and the interior was in rough shape
Reviewed: September 6, 2018
Like: Better than expected for the cost, lots of extras
Reviewed: March 16, 2020
The car was exceptionally great! The location for pickup and the price was great. The staff that was handling us was terrible. From the moment we reached here counter, she was unhappy and getting agitated without any reason, and the way she talked to us was rude. It was obvious she is avoiding minimum communication with us, whenever I asked any questions it’s mostly’yes’ or ‘no’. We were unfortunately enough to see here again when we dropped of the car, and it was obvious on the treatment. Right before us was another group of people who is of her ethnicity, and she asked how they we go from the rental place and she even catered a taxi for them. When it came to us, she did a quick check and said in a grumpy manner ‘ok, done, good bye’ and chased us of. The next person she approached, she gave a very good service by asking them how they are going off and laughing. Apex needs to look into this matter and train that particular staff to at least act decently and with equally treatment in front of the customers. Apart from this the other aspects were good.
Reviewed: March 12, 2020
Good Part: it was good to have the quick traffic rule test, so that we could discuss some areas that we are unfamiliar with local rules. Bad part: customer service was bad. One lady, not the person handling our return, announce the tyre damage to the whole floor, which was unnecessary and inappropriate for customer privacy. I was charged 2000nzd for the tyre damage. I asked for a more accurate estimate on spot and a male staff said 500 is enough. The officer handling my case told him to "f... off". For the refund of excess charge, I wrote in a few times for bank transfer instead of credit card refund to avoid the hefty exchange charges, but the requests were simply ignored.
Reviewed: March 7, 2020
Car was a little old with stained seats but over all for its age it drove and ran well. Glad we had a economical car with the price of petrol in NZ.
Reviewed: March 4, 2020
Easy and straightforward pick up and drop off, shuttle bus to and from airport is regular and quick
Reviewed: March 3, 2020
Car exceeded expectations thanks to free upgrade. I shall only use Apex from now on as they always come up the best deal anyway and their staff are great.
Reviewed: March 13, 2020
Great desk service from Alistar. Loved the vehicle--just perfect for our needs and ran very smoothly the whole time.
Reviewed: February 29, 2020
Car was very high mileage, over 100,000km and looked tatty, but was better than the first vehicle they tried to rent me, which I rejected.
Reviewed: September 29, 2019
Easy booking process and friendly service. Definitely recommended.
Reviewed: March 13, 2020
The drop off went badly and the guy tried to tell us we had got a stone chip on the window so he wouldn’t drop us back to the airport for ages
Reviewed: January 22, 2020
The car we were given was an old model it was in poor condition, scratched on the outside a chip in the drivers side windscreen, high mileage and it felt unsafe to drive. After 1 day we took it back and hired another car from a different company.
Reviewed: September 25, 2019
This seems like a part time operation. There were poor directions on where to be picked up at the airport. Then we were driven to an office park where the paperwork was filled in by hand. Turns out the pick up car was our rental car. Windows were very dirty. Otherwise car performed well. Drop off information was incomplete and we dropped off car an airport parking lot.
Reviewed: March 9, 2020
I had a little trouble understanding the girl on the phone telling me where the pick up point was. Suggest texting directions so we have them the minute we get off the plane.
Reviewed: February 29, 2020
the vehicle and the whole experience were both excellent, the only demerit-and it's a minor one-was that we paid online but were then charged again for the vehicle at the counter. But the staff caught the mistake and quickly credited the charge back
Reviewed: February 14, 2020
スタッフは中国の方がほとんどで、彼女たちは英語が流暢でしたが、こちらの拙い英語でもアプリを介しながら親切に対応してくれました。
Reviewed: October 17, 2019
Staff at the counter on pick up and return were very helpful. Car was in great condition and the baby seat was installed correctly, although it was smaller than we hoped.
Reviewed: August 28, 2019
We got a KIA Carnival. But the space rear seat is to small.
Reviewed: February 1, 2020
Due to our flight arrive early, if possible,please allow the client pick up car early, more flexibility.
Reviewed: July 7, 2019
I booked a Corolla not a Hyundai on the site. Would have preferred a Corolla. Wiper Water was not filled.
Reviewed: June 18, 2019
Excellent service, only confused when thrifty was explaining the insurance, as I prepaid and took a full cover from easyrentcars, it seemed a pressure moment to sign a doc having access fees of 4000+
Reviewed: April 22, 2019
We spent the bond money when we picked it up and the staffs told me we could get the money back when when return the cars. When we drop-off the staffs told me like a we have to wait for a while (10-15 days). More than 20 days I didn’t get it and I let my brother calling them but they told me to tell te by myself. However I don’t get the bond yet!
Reviewed: February 7, 2020
I think scotties’s shuttle (when I pick up)is really hard to find,so I walk 20 or more minutes to get there.However,scotties’s staff is good,they can speak Chinese to help us.(when I went to Christchurch)
Reviewed: April 26, 2018
Like: upgrade to bigger size car, simple pick up without trying to sell lot of extra services
Dislike: old radio with no aux or bluetooth but that's complaining on a high level
Reviewed: February 7, 2020
Service was terrible. When drop off the car, the service lady insisted there were scratches and asked for penalty. I wiped off the scratches as they were just dirt. That lady insisted there was a chip on the windshield and asked for penalty as well. I explained it was evidenced on check in and that was not caused by me. However I still received a letter claiming $120 repair fee for that tiny 10mm chip. The company is clearly cheating the money!
Reviewed: December 31, 2019
The car and customer service exceeded my expectation. The collection and drop off was easy and superb. Highly recommended.
Reviewed: September 7, 2019
When arrive bit confness where, hard to ring while we deaf. Need something for deaf get easy to access.
Reviewed: March 11, 2019
Car was old, very high mileage 162k Back bumper held on by black tap, big dent in the roof, front bumper coming away from bodywork lots of small dent and scratches, radio only worked on right hand speaker. Basically car should not be used for rental. $2,500 deposit left for any damages was more than what the car was worth
Reviewed: January 15, 2020
We never had this car. They were sold out and we had to wait more than an hours to finally get the smallest car in the parking lot.
Reviewed: January 12, 2020
車を貸し出すのはスムーズで早かった。傷の点検などは一切なし、サインだけすれば終わり。車は最初の車は綺麗で良かったが北島で借りた車は最初、外観は泥だらけで汚く少し狭い車。返し終わったらタイヤのホイールに我々の身に覚えのない傷がついてたとメールが来て追加請求あり。最初から汚い車だったので本当に自分たちがつけたのかも怪しい。車の中に忘れ物を確実にしたため見つけたら取りに行くから連絡をくれと言ったが結局連絡は来ない。最悪でした、2度と使いません。
Reviewed: January 8, 2020
The staff is very polite and even make me aware of the traffic rules, Do’s and Don’ts, safety etc. They went through with me in great details and ensure the car is in good condition. The staff even speaks my language.
Reviewed: January 5, 2020
A bit of communication lost, but great for Asian market. It would be great to know what amount if bond would be needed. Overall great car and service.
Reviewed: November 26, 2019
I was given a Hyundai accent in almost new condition...not a Toyota. When I went to collect my vehicle was told I had to pay an extra $20 a day as I didn't have full coverage. When booked in Australia I thought I had it all paid for. Not happy. Service was fine
Reviewed: September 27, 2019
I was stoked with $117 for a "corolla or similar" for 4 days but of course that was too good to be true, I got a sluggish Hyundai Accent instead. Still good value I suppose. The staff were ok but didnt go out of their way at all. I wasnt explained the drop off location and had to leave cash for parking as I dropped it in the wrong spot and didnt have time to move it. I left my phone in the car and had to wait half a day for them to retrieve it and then arrange my own courier.
Reviewed: July 18, 2019
They did not have the car I requested, and tried to "upgrade"me to a larger car. Unfortunately, bigger does not always mean better when hiring cars to drive around an unfamiliar city. They then tried to give me a car that cost more per day. Eventually, they managed to "find" a car that was more suitable -- why it was not offered in the first place is a bit of a mystery.
Reviewed: September 7, 2019
Our flight information changed the morning we were leaving the USA for our trip, which was two days before we attempted to pick up the car. I called right cars, knowing there was a time difference and it was late at night in New Zealand, however I wanted to confirm the change in pickup time as soon as I found out the flight information changed. We were originally to land around 1pm, and it changed to land at 11pm. A man answered who said he was working from home, and I told him I wanted to make sure we could pick up when we landed even if it was at night outside of office hours. He confirmed, saying that he was going to be on shift at that time. When we landed, I called for the shuttle and the same man told me no one was there, that I was supposed to pick up the car at 11am THE NEXT DAY. I told him that I could not come back the next day, that I specifically checked with him that i could pick it up at night and he insisted that the pickup time was set for 11am. I told him to cancel the car, and went to an airport desk to rent a car that I could take straightaway. When I called to get a refund the next day, I was told I had to go through the booking company. I called and was told I was marked a no-show, so I could not get a refund. I called the owner of Right Cars and he said he would have to do some investigating, but I have heard nothing since.
Reviewed: April 20, 2019
The car itself was fine; drove well, no issues. The only problem was the fact that everything was in Japanese and it hadn't been switched 9ver yet despite having over 150,000 kilometers logged.
Reviewed: January 8, 2019
Noone in office, no car was made available for us. They couldn’t find my number to call us. We ended up using a different company Which delayed us 2.5 hrs trying to sort out. Will actively tell people to never use this company
Reviewed: July 12, 2018
Like: Cheerful friendly obliging and helpful staff.Car excellent.Pickup and dropoff super easy.Could fault nothing about my experience with this company.
Reviewed: February 25, 2019
The initial car provided had almost 100,000 km on it. Within two days it had a front-end problem and I noticed it also had two bald tyres. Car was changed over two one that was much better. Counter staff tried hard.
Reviewed: September 21, 2018
Like: The car totally excellent in condition, and the staff were more than helpful. Thanks
Reviewed: September 3, 2018
Like: I loved the car. In good condition, low mileage and drove really well. The service from the guys was really good too. Very friendly and went out of their way to help me when I needed anything.
Dislike: The instructions on the approved email may be a bit hazy on pick up procedures. I didn't realize that I can call upon arrival in the country for a pick up. Minor issue as it was located only 20 min walk!
Reviewed: August 24, 2018
Like: great value for money i feel like i got a great deal and it was all so easy!
Dislike: car smelled funny i was told it was some product they use in the cars it was a very minor issue but thats the only slight negative i could think of
Reviewed: January 28, 2019
I was disappointed with the professionalism of the company and the unusual requests to do car hand over and return at a supermarket.
Reviewed: January 16, 2019
They were helpful, it seemed to take a while to get the paperwork sorted and the man seemed a bit flushed. Ok experience overall.
Reviewed: August 18, 2018
Like: they are willing to help customers, excellent!!
Dislike: nothing
Reviewed: November 29, 2017
Like: Easyness by which staff assisted in changing reserved car (from smaller into bigger as had too much luggage at very reasonable price
Dislike: Nothing to comment here. (But if at all maybe the location Nav had difficulties indicating road system-most probably through the building of news roads not yet processed in the maps)
Reviewed: January 13, 2020
Got an upgrade on vehicle. Took a while to get keys with all the paper work. They told me I had to drop car with them and get taxi for early drop off.
Reviewed: March 29, 2020
Good deals. Didnt get a kia carnival as "suggested". Gor a Previa instead. So the space was kinda tight.
Reviewed: February 28, 2020
Car wasn’t in the best condition but we knew that would be the case given the lower price. Snap was easy to work with and got us checked out quickly. Would rent again.
Reviewed: January 13, 2020
Car was old, dented body work, quite dirty, and very noisy to drive, not great suspension. We quickly realised why it was so much cheaper than the other care hire places. Staff friendly but clearly not enough of them and low staff morale. On our arrival they initially told us we'd have to wait two hours after the scheduled pick up time for our car to be ready. After a 36 hr plane journey from Europe with 3 small children this was completely unacceptable. We said so and they somehow rustled up a far in 20 minutes... Tank wasn't full but they were relaxed about it.
Reviewed: January 17, 2020
The car booked was a Porsche Cayenne and I was disappointed with the age/condition of the car. During full lock of the steering wheel, the car kept making a low whining sound. The stereo/radio unit was damaged and was clearly glued back several times. The aircon vents were also damaged. Overall, I was disappointed in this car rental
Reviewed: December 26, 2019
Overall the condition of the Toyota Camry meets my expectation. I would like to have a bit of power for overtaking with 4 adults which is a bit stretch. Generally, I’ve no complaint about car performance and engine-wise in quite good condition. Room for improvement for car cleanliness. Also one of the tailight has water leakage problem.
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