9 Car Rental Brands in Greymouth, West Coast, New Zealand

Reviewed: December 20, 2022

Superb service, staff, information and great little car.

Reviewed: December 15, 2022

I didn't have to provide half of the information on your checklist. Not an issue for me but makes you wonder if it is up to date. There was a year in the material in the foot well by the brake. Not on the photo list given which seemed odd. I took my own photo but wasn't asked about it. But then on dropping off the car their appeared to be little interest from staff. In fact I could have just dropped key in a box. Again not really an issue for me as there were no issues.

Reviewed: March 9, 2020

The car was a Toyota Rav 4. Excellent value for money and it ran very well for the whole trip. It was an older vehicle which had a lot more superficial paint damage than was in the original photographs but the lady at the desk at Greymouth dealt with that quickly with me and took notes of the additional marks to the car. This wasnt a problem at all and I am very pleased overall.

Reviewed: February 4, 2020

Car was very fuel efficient and easy to drive. The pick up process was very simple also.

Reviewed: July 21, 2019

I posted a long review on TripAdvisor. I found the pick-up process to be very easy. However, I was upset when I dropped off the car, and found that there was no one at the office in Queenstown. Instead, there was a note on the door telling me to find a parking place downtown the leave the car, and then put the key and a note as to where the car was in a box next to the office tour. As I knew nothing about Queenstown and did not want something to happen to the car, I was not about to do that. About 10 minutes after I arrived in town, I tried calling Apex's 800 number, only to be transferred to a voicemail. When the agent showed up about a half an hour later, she was unapologetic. I will not use Apex ever again.

Reviewed: April 14, 2022

YES

Reviewed: February 26, 2020

We'd booked a Toyota RAV 4 auto (or equivalent) but were given a Nissan Quashquai (on the South Island) which is smaller than a RAV 4. For the North Island we got a Kia Sportage which wasn't as clean as it could have been.

Reviewed: February 23, 2019

Car at Wellington pick up was very dirty. We were given an upgrade to another dirty vehicle

Reviewed: April 12, 2021

Staff were awesome and very helpful and the condition of the car was pretty excellent.

Reviewed: December 2, 2019

We were given a bigger car than what we opted for and were grateful for that!

Reviewed: May 29, 2019

They were great and couldn’t be better

Reviewed: March 15, 2019

It took a long time to collect the car at Greymouth as there were so many people. We were given an upgrade for no extra cost.

Reviewed: January 27, 2019

The car had a blown out tire, which I then lost the service of the vehicle for 2 days and missed a trip I had planned to go to Doubtful Sound. I lost $1000 on that trip and also lost the money from my hotel room. It was an awful experience.

Reviewed: October 1, 2019

Good car presented clean. Collection desk was easy to find but the car was parked a few hundred metres from where the staff told us and on a different road. Damage easily visible was not marked on paperwork and had to be added taking up extra time. Key drop off and final payment confusing and unclear, had to phone the office as it was unmanned on all attempts to talk face to face. The staff were also unable to clarify the situation and were no help.

Reviewed: May 4, 2019

The process to pick up the car was easy. My only reason for having to wait a little while was due to an overseas visitor (with limited English) picking a car up before me.