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Europcar, Auckland City Car Rental

Europcar 800+ ratings, 7 reviews

Auckland, Auckland Region, New Zealand

8.6 / 10 Very Good

Europcar - Auckland City Information, Car Rental Instructions & Policies

Store Location



+64 (0) 9 3795080

Pickup from Branch or Car Park & After Hours Pickup

Pickup instruction is being collected.

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -16:30
08:00 -16:30
08:00 -16:30
08:00 -16:30
08:00 -16:30
08:00 -16:30
08:00 -16:30


Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Other car models

Pack up ^
NZD 20030-60

Bmw I3 (electric)

Bmw X5

Jeep Renegade

Audi A4 Auto-diesel

Ford Mustang Fastback

Ford Mustang Convertible

Pack up ^
NZD 20015-30

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: UnionPay, Visa, Master, DinersClub, AMEX

UnionPay Visa Master DinersClub AMEX

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Bmw I3 (electric), Bmw X5, Jeep Renegade, Audi A4 Auto-diesel, Ford Mustang Fastback, Ford Mustang Convertible


Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of USD 14.6435 - 28.75 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Driving License issued in New Zealand

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
NZD 13/day
capped at NZD 65
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 16/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
NZD 10/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
NZD 13/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
NZD 13/day
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
USD 14.38/day
capped at USD 103.5

Cross Border

To be updated

Cross Islands


Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.
When crossing over, customers need to drop the vehicle at the ferry terminal and another vehicle will be waiting once they crossed over.

Ferry Transportation: Not Allowed

Europcar does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).


To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks


10.9 mi from Auckland International Airport

Railway Stations

0.2 mi from Britomart Train Station


Nearby Waldorf Bankside Apartments

0.1 mi from Nomads Fat Camel Backpackers - Auckland

0.1 mi from JUCY Snooze

Other Landmarks

0.3 mi from Sky Tower

1.1 mi from Auckland Harbour Bridge

2 mi from Mount Eden Domain

Map view of Europcar Store Location
coordinates: -36.847 174.7696

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 8.6 / 10 Very Good

  • Vehicle condition: 9.1
  • Vehicle cleanliness: 9.1
  • Spaciousness: 9.4
  • Counter staff: 7.1
  • Pick-up location: 8.2
  • Drop-off location: 8.8
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Michel S.


    9 /10 Excellent

    Reviewed: April 5, 2020

    The service at Europcar was fast and efficient. Since they didn't have my booked car model, I received an upgrade which was a very pleasant surprise. I booked a Toyota Highlander and received a brand new Mercedes GLC. I loved it!
    Read More >
  • Kartik Bhalla


    10 /10 Excellent

    Reviewed: April 5, 2020

    Upgraded & well maintained..!!
    Read More >
  • Tom Kwok


    7.3 /10 Good

    Reviewed: April 5, 2020

    I have even spent more money to book my desire medium SUV car with brand Chevrolet Equinox. However, I could only be offered a Holden Commodore (not a SUV at all) when I picked up my car. The staff explained to me that the car was broken in accident. Anyway, I known accident is unavoidable, but I wonder why don't the staff arrange similar car for me? Its totally not a sport car type that I wanted. And no any notification to me, and I have no better choice other than that. So disappointed to my trip in these few day. Hopefullly it has not affected my trip, but feel something lose. But the staff services are good overall!
    Read More >
  • S.Zena


    8.7 /10 Very Good

    Reviewed: April 5, 2020

    Basically service was good. There were two staff working. One was super helpful and friendly, the other needs more training, I think. He didn’t know how to install the child car seat. We ordered a car seat in advance, so we were a bit annoyed to find that it hadn’t been installed before we arrived to pick up the car. Other than that we had a very good experience.
    Read More >
  • Anonymous


    7 /10 Good

    Reviewed: April 5, 2020

    It was a terrible experience when you pay for a small SUV and you get a sedan and you are told its a similar vehicle. The staff had no interest or care, all they kept saying is it has 5 seats and can hold your bags.
    Read More >
  • K.Smith


    9 /10 Excellent

    Reviewed: April 5, 2020

    Disappointed as they have overcharged me. Booking was for NZ$316.83 (AU$302.83) + $200 bond, So AU$502.83 was frozen on credit card. But when I returned the car they charged my card with NZ$373.83 instead of the $316.83, petrol was filled there was no reason to take any extra. Invoice still has not been supplied despite requested. Further they were still holding the AU$502.83 a week later in pending as well as being paid on the 17th for the car. So they had double dipped my card for 5 working days overdrawing it as well as taking an extra $57 with no explanation.
    Read More >
  • Karthikeyan


    9.8 /10 Excellent

    Reviewed: April 5, 2020

    Like: Had small scratches. The staff didn't bothered even. Since I had full insurance, wanted to make clear documenting. Suggest to gain full insurance for little extra and be in full relax mode.
    Read More >
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