27 Car Rental Brands at Vancouver Airport (YVR)

Reviewed: July 23, 2024

Very satisfied

Reviewed: July 19, 2024

Satisfied

Reviewed: July 16, 2024

The car was almost brand new (less than 3000km mileage). Very good condition and they offered me an upgrade for $50 per day but I declined since I didn’t need a more ex car for 16 days. Overall no issues.

Reviewed: July 16, 2024

Pickup and drop-off were very efficient.

Reviewed: July 14, 2024

There was about 500 dollar charged more comparing to the price showed from QEEQ voucher.

Reviewed: July 22, 2024

모든 스태프들이 최선을 다해서 노력해 주셨습니다. 하지만 차량의 픽업까지 1시간 가까이 걸렸어요.

Reviewed: July 10, 2024

Very satisfied

Reviewed: July 1, 2024

Very satisfied. I booked a seven-seater car, but after picking it up and loading the luggage, I discovered it only had six seats. I drove back to exchange the car, and the staff were happy to assist.

Reviewed: June 10, 2024

Very satisfied. The car had only driven 76 kilometers. It's a brand new car with the user manual still sealed. The only downside is that the steering wheel tends to loosen momentarily when turning, causing oversteering. After getting used to it, you need to correct the steering in advance. Upon checking, I didn't find any excessive looseness in the steering. I'm not sure what the issue is, but I got used to correcting the steering in advance. To avoid trouble, I didn't switch to another car on my second rental.

Reviewed: May 22, 2024

The car was great in size, would have been better to have GPS, the vehicle wasn’t old but lacked in features, otherwise no issues

Reviewed: July 20, 2024

Satisfied

Reviewed: June 26, 2024

Really liked it

Reviewed: June 11, 2024

The staff was excellent and the car was in pristine condition, very clean and perfect performance

Reviewed: June 1, 2024

Brand new car, awesome!

Reviewed: June 26, 2023

Counter staff gave helpful local advice on pickup . Exceptional help at drop off after I left something in the car leading to successful recovery of the item. By far my best car hire experience.

Reviewed: July 18, 2024

Very good, it was a brand new car.

Reviewed: August 2, 2021

It was alright.

Reviewed: August 19, 2020

Great service, good car condition

Reviewed: July 14, 2024

Great experience, will rent from them again.

Reviewed: July 5, 2024

Gas tank was not full

Reviewed: July 2, 2024

Excellent

Reviewed: June 25, 2024

Very good

Reviewed: May 21, 2024

Door-to-door pickup and drop-off service, fantastic.

Reviewed: July 12, 2024

Overall very good

Reviewed: May 6, 2024

Excellent customer service. The pick-up is not based in the airport but a lovely lady messaged me on Whatsapp when our flight landed to explain where to meet her. She picked us up right outside the airport and drove us to the car rental office to pick up the car. The lady also met us at the airport when we were returning the car to help me with filling the tank (I am from the UK and this was the first time I'd hired a car in Canada)

Reviewed: May 28, 2022

Todo bien, el auto cumplio con el proposito, sin embargo es un modelo no muy reciente (2011). La arrendadora está un poco lejos del aeropuerto pero en general bien.

Reviewed: October 4, 2021

Very good

Reviewed: July 11, 2024

Affordable and good value, simple procedures

Reviewed: May 30, 2024

Quite satisfactory

Reviewed: April 16, 2024

Satisfied

Reviewed: December 16, 2023

Everything smooth!

Reviewed: September 4, 2023

I got an up grade to Chevrolet malibu.

Reviewed: July 5, 2024

Overall, it was smooth and satisfying.

Reviewed: June 20, 2024

Satisfied

Reviewed: May 19, 2024

The service was very professional and thorough; it was standardized and comprehensive.

Reviewed: March 13, 2024

Fui muito bem atendido, conseguindo inclusive um carro de categoria superior.

Reviewed: February 12, 2024

Highly satisfied

Reviewed: June 24, 2024

Good

Reviewed: June 23, 2024

Satisfied

Reviewed: June 21, 2024

Very satisfied, especially with their accident handling ability, almost hassle-free.

Reviewed: May 12, 2024

Excellent

Reviewed: May 12, 2024

Excellent

Reviewed: June 17, 2024

Very efficient. We accidentally damaged their car, but the staff assisted us over the phone the entire time, didn't blame us at all, and were very proactive in resolving the issue. Made us feel very secure.

Reviewed: May 25, 2024

It took a long time to pick up the car, but the return process was very quick.

Reviewed: November 7, 2023

good a bit understaff but nice

Reviewed: November 7, 2023

good

Reviewed: August 29, 2022

Excellent and straight forward process.

Reviewed: July 6, 2022

Counter didn’t answer any of our questions had to wait for the car nothing was answered

Reviewed: February 27, 2024

The car was perfect, excellent condition. Henry in CNR was an absolute delight to have. Can’t recommend highly enough.

Reviewed: August 8, 2021

The staff were quite friendly. The gentleman who helped us at the counter and for pick up (on Monday Aug 2 PM) was very caring and showed us everything about pick up and drop off. He explained the whole renting process clearly. Very satisfied

Reviewed: August 29, 2019

This is the place to go for your car rental needs. The staff/owners are amazing to deal with. I picked up the van and upon return, was brought to Walmart where I requested to be dropped of. Everything is a breeze and you can’t beat the price. Absolutely the best car rental company I have dealt with.

Reviewed: August 13, 2019

The car was larger than expected. Staff were very pleasant & polite with the initial booking in going as speedily as it could possibly go from previous experiences. Returning it was even quicker. They did a thorough inspection of the already damage to the car & marking it up on their document which was pleasing and nice to know no further damage was met. Would be very happy to use CNR again.

Reviewed: August 2, 2019

CNR staff - Joey and others were wonderful. They picked me up from the airport and got me the car, and when I dropped it off they drove us back to the airport quickly. We got a Nissan Sentra, it was fine. It had a huge trunk; big enough for a road bike to fit in. Traveled well up to Whistler and back.

Reviewed: June 6, 2023

National were very helpful and even upgraded our car. Very easy and professional throughout.

Reviewed: August 19, 2022

No issues at all, choice of vehicles available on the day, whole process was faultless.

Reviewed: November 16, 2021

Very satisfied, return process was convenient.

Reviewed: August 16, 2020

Great service.

Reviewed: March 28, 2020

Very good attitude

Reviewed: November 6, 2020

It's just okay.

Reviewed: February 6, 2020

They didn't have the car I wanted to rent at that time. The service attitude of the staff was mediocre. Later, another car was available for rent but the price was several dozen Canadian dollars higher. It seemed like they thought we couldn't afford it, which made us feel awkward and uncomfortable.

Reviewed: August 7, 2019

I clearly selected airport drop-off, confirmed it on the rental day, and the day before returning the car, they emailed saying I need to pay an extra fee for airport drop-off! Initially, they said it was okay but later changed their mind. I think it's unreasonable. I do not recommend renting from this company.

Reviewed: January 23, 2020

The office shuts at 8pm which was a bit inconvenient from drop off as we had a late flight.

Reviewed: October 30, 2019

Service was okay, but it’s far from the airport.

Reviewed: October 17, 2019

We spent over 2 hours waiting for the car.

Reviewed: August 25, 2019

They added "mandatory fees" that raised the price by 55%!!!! Discount Car is a SCAM!!! STAY AWAY

Reviewed: August 19, 2019

I only had the QEEQ translated driver's license and successfully picked up the car, all thanks to this company.

Reviewed: January 9, 2020

希望していたカーナビが装備されていなかった。

Reviewed: August 7, 2019

Car was nog clean, car had a lot of scratches and little damages.

Reviewed: August 1, 2019

The car was so old.

Reviewed: July 25, 2019

UC AUTO was amazing. They gave me my own car insurance and license plate. I rented a Honda and it was in great condition. Staff was very friendly and they even dropped us off at the airport when we returned the car. Definitely will use them today.

Reviewed: July 23, 2019

Long waiting for pickup. Car was not ready ( no gas) and not clean. Poor counter desk service and not transparent agreement. Preauthorization will hold money for 30 days. Work hours only from 10 AM to 6 PM. Need to make international call to schedule pickup. The company is used cars dealership and car rental seems axillary business with no much attitude toward it

Reviewed: September 25, 2019

The car was quite old. 7 years. It ran ok though.

Reviewed: June 5, 2019

They ensured we had the right carseats ready to go and installed. Car was clean and they picked us up from airport and dropped us off in sufficient time. The driver was very communicative and the service was friendly. Amazing value as well!

Reviewed: March 10, 2019

Car was fine. Pickup was slightly delayed because car was returned after hours by previous customer and needed a wash. And it was well below freezing so wash took a while. Happy to use again next trip.

Reviewed: September 25, 2018

Like: great value
Dislike: Maybe a flier on how to find the office. Google maps was not helpful and was frustrating.

Reviewed: September 3, 2018

Dislike: The car pick up was in a little sketchy area by the airport, not what I expected, so I worried about being taken advantage of. However the owners of the car pick up were helpful. I didn't like the $500 authorization

Reviewed: September 8, 2019

Don't rent from Easter re gal in Vancouver BC. First of all I thought I was renting from Ace. We used Ace in Europe and we were delighted. How this time it turned out not to be Ace but a sub company. My rental for 5 days was to be $144.00. I was not informed that the discount car rental sub company would not accept my personal car insurances. Discount wanted $50 per day for their insurance. The clerk told me this was BC policy. I called Hertz and got a rental no problem and they accepted my insurance.

Reviewed: August 28, 2019

Booked a midsize SUV but got a full size instead. It was very roomy but burned more gas.

Reviewed: August 20, 2019

I will NEVER rent from ACE again! I had to pay an extra $210 for insurance. I could have gotten a way better deal and service from one of the bigger rental companies. If you want to compete then step up your game!!!

Reviewed: August 27, 2019

Extra fee of $20 was charged because pick up time was weekend. car did not have navigation and rear window cannot be opened. Minimal feature was there compared to Thrifty. But the service of the company is excellent.

Reviewed: August 8, 2019

The Dodge Grand Caravan was inconvenienced, no Ac in back seat.

Reviewed: August 6, 2019

Very difficult pick up of rental cars. When you say you open at 9 am. Its so untrue, your business will not run like this. You have to accommodate customers. We missed our flight because you were not that when returning the car. Very disappointed in your services.

Reviewed: July 27, 2019

Very difficult to find Pick up site miles from airport Total confusion !

Reviewed: July 14, 2019

Could have used an offer to drive me somewhere after I dropped off the car, otherwise perfect experience.

Reviewed: June 12, 2019

The front desk receptionist discriminates against Chinese people.

Reviewed: April 14, 2019

Too far from the airport

Reviewed: October 8, 2018

The staff speaks Chinese, but they were very impatient. When picking up the car, the remaining balance to be paid was higher than the price provided by Zuzuche. The staff said it’s always like this when booking via Zuzuche. It took over an hour, and finally, he said it was too troublesome, so they charged the original price. The process was very frustrating and terrible.

Reviewed: July 24, 2017

I have used Enterprise Rent-a-Car three times in Vancouver, and I'm satisfied.

Reviewed: July 18, 2017

The staff were enthusiastic. Although the rental company is not at the airport, there is a free shuttle to pick you up. It only takes ten minutes.

Reviewed: March 3, 2019

Shocking experience with West Coast Car Rentals. Hidden fees everywhere, terrible customer service bordering on bullying. I will never rent from them again.

Reviewed: January 14, 2019

Waited an hour after the phone call to be picked from the airport, no call display to communicate where about is the picked driver. The vehicle is filthy sticky with garbage inside not cleaned up from the previous rental, and was told none available as I requested for another car. Lots of ding dens found around the vehicles Must purchase their collision insurance at their counter without options. Will never rent again from this company.

Reviewed: February 17, 2019

There is a receptionist who speaks Chinese.

Reviewed: October 4, 2018

We didn't pick up the car on the same day, but the rental company provided a shuttle bus to the store. However, the customer service attitude was average and their instructions were not very clear.

Reviewed: June 4, 2018

Not bad, but the car was a bit small. In the US, you can rent an Altima

Reviewed: October 10, 2017

When we arrived at Vancouver Airport to pick up the car, we were informed that no cars were available. After contacting customer service, we were redirected to a third company that finally had a car, but required us to prepay the full amount. This whole process took up half a day!

Reviewed: August 15, 2017

This is terrible! I didn't even get the car because 99 Car Rental told me the order was canceled. We had to rent a car at the airport at the last minute, and we couldn't find one available. We ended up paying 600 CAD per day for an 8-seater. What a scam!