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Trust Auto Group, Superwin Auto Center Car Rental

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Trust Auto Group 2000+ ratings, 17 reviews

Vancouver, British Columbia, Canada

7.8 / 10 Good

Best Price Car Rentals at Vancouver Airport(YVR)

Last updated on: September 13, 2021

Trust Auto Group - Superwin Auto Center Information, Car Rental Instructions & Policies

Store Location

3691 No 3 Rd, Richmond, BC V6X 2B6, Canada

Telephone

001-6042339299

Pickup from Branch or Car Park & After Hours Pickup

Please contact the staff to pick you up to Trust Auto Group - Superwin Auto Center car rental when you arrived.

Please contact the branch by phone after collecting your baggage and wait at arrival pick up area. Take the exit of international arrival, the green waiting area is located on the left side between the road and parking lot.

Return to the Store, Car Park or Key Box & After Hours Return

Please return the car to the branch. If you are returning the car out of business hours, please contact the branch in advance. The branch provides free transportation service to the airport within business hours.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
10:00 -17:00
10:00 -17:00
10:00 -17:00
10:00 -17:00
10:00 -17:00
10:00 -17:00
10:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
CAD 30030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

Visa Master

DinersClub,JCB,AMEX,UnionPay are not accepted.

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver Age Requirements

19 - 80 years old

Young Driver Fee applies at 19 - 25 years old with charge of CAD 15 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in Canada

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
CAD 15/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
CAD 5/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
CAD 5/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
CAD 5/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

United States

CAD 10 per day
Due to the epidemic, the US-Canada border is temporarily closed. Cross-border is unavailable for the time being. Please refer to the latest border policy, thank you.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.2 mi from Vancouver Airport

Hotels

1.1 mi from Coast Vancouver Airport Hotel

1.1 mi from Coast Vancouver Airport Hotel

1.9 mi from Brand New House With Garden View

Other Landmarks

5.8 mi from False Creek

6.2 mi from Yaletown

7.2 mi from Coal Harbour

FIND ME A CHEAP RENTAL
Map view of Trust Auto Group Store Location
coordinates: 49.1885944 -123.1332957

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.

Location Images

Trust Auto Group-Superwin Auto Center-217173-store The Rental Desk
Guest Reviews

Total points： 7.8 / 10 Good

  • Vehicle condition: 7.8
  • Vehicle cleanliness: 7.5
  • Spaciousness: 8.7
  • Counter staff: 7.2
  • Pick-up location: 7.5
  • Drop-off location: 8.1
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • R.Gupta

    Vancouver

    10 /10 Excellent

    Reviewed: Thursday, September 16, 2021

    Great service and great cars
    Read More >

  • P.McDonald

    Vancouver

    9.3 /10 Excellent

    Reviewed: Thursday, September 16, 2021

    Super easy … much smoother than most of my rental experiences from the big companies. Very helpful staff. Car only had 1/4 tank but everything else was great.
    Read More >

  • Anonymous

    Vancouver

    5 /10 Average

    Reviewed: Thursday, September 16, 2021

    terrible service, never responded to email, not friendly.
    Read More >

  • S.Brown

    Vancouver

    10 /10 Excellent

    Reviewed: Thursday, September 16, 2021

    Like: Had a great experience!
    Read More >

  • B.Tay

    Vancouver

    8.6 /10 Very Good

    Reviewed: Thursday, September 16, 2021

    Dislike: The pick up and drop off was not at the airport, you have to call them and then they would send a car to pick you. Picking up was not too bad but the drop off was a huge problem. The complimentary "shuttle" service is only within office hours, so for us, our flight was at 10am which means we had to be at the airport by 8am, and the rental company told us we had to drop the car at their office and book a cab to the airport. That was inconvenient and extra cost to us.
    Read More >

  • AVO

    Vancouver

    8 /10 Very Good

    Reviewed: Thursday, September 16, 2021

    Like: Pickup at the airport was fast. Check-in was courteous and friendly.
    Dislike: Hours of operation meant that since we returned before they opened in the morning we had to take a taxi back to the airport at our expense.
    Read More >

  • D.McDonald

    Vancouver

    10 /10 Excellent

    Reviewed: Thursday, September 16, 2021

    Like: Friendly
    Read More >

  • S.AZIZ

    Vancouver

    9 /10 Excellent

    Reviewed: Thursday, September 16, 2021

    Improve customer service
    Read More >

  • Anonymous

    Vancouver

    7 /10 Good

    Reviewed: Thursday, September 16, 2021

    We have waited a bit long time in the airport terminal. We did not expected that they are so popular to use "WeChat" to communicate.
    Read More >

  • Kieran

    Vancouver

    9.3 /10 Excellent

    Reviewed: Thursday, September 16, 2021

    Trust were very responsive to email queries on changing the pick-up/drop-off time, and had no problem driving us to the airport after drop-off.
    Read More >

  • S.Li

    Vancouver

    9.3 /10 Excellent

    Reviewed: Thursday, September 16, 2021

    Friendly
    Read More >

  • Anonymous

    Vancouver

    3.3 /10 Poor

    Reviewed: Thursday, September 16, 2021

    The business hours are not convenient at all!!!!
    Read More >

  • Jeff Y.

    Vancouver

    4 /10 Average

    Reviewed: Thursday, September 16, 2021

    No. I had to wait over an hour for pick up, which no one showed up so I had to get a taxi. Upon arrival, they did not provide the car I booked, but gave me a car that had 2 cracks in the windshield, no air conditioning and scratches in various locations. Also, a different language was spoken in front of me with other staff members, not professional at all. This was by far the worst experience renting a car. I am requesting for a full refund.
    Read More >

  • Xander

    Vancouver

    5.7 /10 Average

    Reviewed: Thursday, September 16, 2021

    Not a convenient process to collect car. Instructions was difficult to follow. Car was not cleaned inside nor washed outside. When I queried I was told its a busy season and the turnaround time from booking to vehicle was to short. Car seat was not ready & had to install it myself in the car.
    Read More >

  • Stubbscats

    Vancouver

    7 /10 Good

    Reviewed: Thursday, September 16, 2021

    The experience was a little strange over all but we did get upgraded to a better car and it was good. We didn't seem expected at pick up and the car we received hadn't been yet cleaned and the tank was only half full. We never would have found the place without our phone GPS to return the car and no one seemed quite sure what to do with us once we were back. A truly sweet associate came to our rescue and drove us to the airport, for which we were grateful.
    Read More >

  • S.Barnett

    Vancouver

    9.3 /10 Excellent

    Reviewed: Thursday, September 16, 2021

    Easy pick up....no queue as off-site from airport. We did struggle to find the office as it is part of a car sales showroom so not 100% obvious and we took a taxi from downtown Vancouver rather than use the pick up service from the airport provided by the company. There was a plastic "cover" dangling from the bottom of our car that was very obvious at pick up that we couldn't understand why it hadn't been identified and fixed before we took the car out. There was no effort made to repair it before we drove off so we temporarily fixed it ourselves. But otherwise, good.
    Read More >

  • Anonymous

    Vancouver

    8 /10 Very Good

    Reviewed: Thursday, September 16, 2021

    Very small office area, somewhat disorganised. They didn't have the correct rental details we had to inform them of the terms!
    Read More >

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