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+44-2035140670
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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+51-17009061
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+49 6107 6353100
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00308 491 0209
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+1-8007618913
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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
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Car Rental at Queenstown Airport

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  • Best price car rental

  • Rental Locations

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  • Good to Know

Best Price Car Rentals at Queenstown Airport(ZQN)

Last updated on: July 18, 2024

  • Economy, Intermediate & Others

    • Suzuki Swift

      US$ 15/day

      Rent a car
    • Toyota Yaris

      US$ 15/day

      Rent a car
    • Toyota Corolla Hatchback

      US$ 17/day

      Rent a car
      • Toyota Aqua

        US$ 20/day

      • Toyota Corolla

        US$ 20/day

      • Toyota Vitz

        US$ 20/day

      Show other 35

      Fold up

      • Hao Rentals Queenstown Airport(ZQN) Nissan Sylphy Rental

        US$ 20/day

      • EZU Queenstown Airport(ZQN) Nissan Tiida Rental

        US$ 20/day

      • EZU Queenstown Airport(ZQN) Mazda Demio Rental

        US$ 20/day

      • EZU Queenstown Airport(ZQN) Nissan March Rental

        US$ 20/day

      • A Rentals Queenstown Airport(ZQN) Mitsubishi Mirage Rental

        US$ 20/day

      • Yes Rentals Queenstown Airport(ZQN) Toyota Vitz Rental

        US$ 23/day

      • A Rentals Queenstown Airport(ZQN) Toyota Prius Hybrid Rental

        US$ 27/day

      • Ezi Queenstown Airport(ZQN) Ford Focus Rental

        US$ 34/day

      • Alamo Queenstown Airport(ZQN) Hyundai Accent Rental

        US$ 35/day

      • Apex Queenstown Airport(ZQN) Hyundai Elantra Rental

        US$ 43/day

      • Budget Queenstown Airport(ZQN) Hyundai i30 Rental

        US$ 56/day

      • Budget Queenstown Airport(ZQN) Hyundai Ioniq Rental

        US$ 59/day

  • SUV

    • Mitsubishi ASX

      US$ 30/day

      Rent a car
    • Toyota RAV4

      US$ 35/day

      Rent a car
    • Nissan Qashqai

      US$ 40/day

      Rent a car
      • Nissan X-Trail

        US$ 40/day

      • Kia Sportage

        US$ 40/day

      • Honda CR-V

        US$ 40/day

      Show other 35

      Fold up

      • EZU Queenstown Airport(ZQN) Hyundai Tucson Rental

        US$ 40/day

      • Ezi Queenstown Airport(ZQN) Toyota C-HR Rental

        US$ 42/day

      • A Rentals Queenstown Airport(ZQN) Subaru Forester Rental

        US$ 48/day

      • A Rentals Queenstown Airport(ZQN) Mitsubishi Outlander Rental

        US$ 48/day

      • Enterprise Queenstown Airport(ZQN) Mitsubishi Eclipse cross Rental

        US$ 48/day

      • RentalCars247 Queenstown Airport(ZQN) Subaru XV Rental

        US$ 49/day

      • Europcar Queenstown Airport(ZQN) Kia Stonic Rental

        US$ 50/day

      • Enterprise Queenstown Airport(ZQN) Toyota RAV4 Hybrid Rental

        US$ 53/day

      • Europcar Queenstown Airport(ZQN) Suzuki S-cross Rental

        US$ 53/day

      • Budget Queenstown Airport(ZQN) Hyundai Kona Rental

        US$ 59/day

      • Budget Queenstown Airport(ZQN) Holden Trax Rental

        US$ 59/day

      • Budget Queenstown Airport(ZQN) Mazda CX-5 Rental

        US$ 64/day

      • Europcar Queenstown Airport(ZQN) Suzuki Vitara Rental

        US$ 65/day

      • Europcar Queenstown Airport(ZQN) Kia Sorento Rental

        US$ 65/day

      • Budget Queenstown Airport(ZQN) Mazda CX-3 Rental

        US$ 66/day

      • Hao Rentals Queenstown Airport(ZQN) Mercedes-Benz GLA Rental

        US$ 68/day

      • Dollar Queenstown Airport(ZQN) Kia Niro Rental

        US$ 68/day

      • GO Rentals Queenstown Airport(ZQN) Mitsubishi Pajero Rental

        US$ 68/day

      • SNAP Queenstown Airport(ZQN) Toyota Highlander Rental

        US$ 72/day

      • Ezi Queenstown Airport(ZQN) Mitsubishi Pajero Sport Rental

        US$ 75/day

      • SIXT Queenstown Airport(ZQN) Volkswagen Tiguan Rental

        US$ 76/day

      • SIXT Queenstown Airport(ZQN) Skoda Kodiaq Rental

        US$ 76/day

      • Europcar Queenstown Airport(ZQN) Jeep Compass Rental

        US$ 76/day

      • Europcar Queenstown Airport(ZQN) Ford Everest Rental

        US$ 83/day

      • Keddy by Europcar Queenstown Airport(ZQN) Holden Captiva Rental

        US$ 93/day

      • SIXT Queenstown Airport(ZQN) Lexus RX Rental

        US$ 95/day

      • Apex Queenstown Airport(ZQN) Toyota Fortuner Rental

        US$ 98/day

      • Budget Queenstown Airport(ZQN) Hyundai Santa Fe Rental

        US$ 109/day

      • SIXT Queenstown Airport(ZQN) Toyota Prado Rental

        US$ 114/day

      • Dollar Queenstown Airport(ZQN) Ford Everest Rental

        US$ 124/day

      • SIXT Queenstown Airport(ZQN) Audi Q7 Rental

        US$ 140/day

  • Full Size, Premium & Luxury

  • Van & Pickup Truck

29 Car Rental Brands at Queenstown Airport (ZQN)

30 Rental Locations

    • Call for pick-up

    9.8/10 Excellent

    2000+ ratings, 7 reviews

    View details

    Closed

    • Pickup

      1. Upon arrival at Queenstown International Airport, phone our toll free number 0800 304 300 and let us know that you're ready to be picked up. 2. Exit the terminal turning right and head towards the departure area. 3. When the van arrives, our driver will load your luggage into the back of the van or into a trailer. 4. Please tell the driver your name and show him your confirmation (if required). 5. Our location is two minutes drive from the airport terminal. Walking to Apex Queenstown Airport 1. Please Note: If the weather is fine and you don't feel like waiting for the shuttle van, Apex is only a short walk (approx. 5 minutes) from the airport terminal. 2. Exit the terminal area on Sir Henry Wigley Drive and turn left at the second round about onto Lucas Place. 3. Apex is located 250 metres down Lucas Place on the right.

    • Telephone

      (03) 451 0583 / 0800 304 300

    • Walk to counter
    • In terminal

    9.2/10 Excellent

    400+ ratings, 2 reviews

    View details

    Closed

    • Pickup

      The car rental counter is located in the arrivals hall of the Queenstown Airport Terminal.

    • Telephone

      98703330

    • Call for pick-up

    9.1/10 Excellent

    400+ ratings, 3 reviews

    View details

    Closed

    • Pickup

      1. Upon arrival at Queenstown International Airport, please phone 0800 800 338/+64 21 198 8293; Or use the airport freephone service then dial 823; to let us know that you're ready to be picked up. 2. From the baggage claim area, please exit the terminal building. 3. Please wait at Commercial Vehicle Drop off area/Transfer area (the Pick Up Point). 4. When the van arrives, our driver will load your luggage into the back of the van or into a trailer. 5. Please tell the driver your name and show the staff your confirmation (if required). 6. Our location is five-minute drive from the airport terminal

    • Telephone

      +64-211988293

  • 8.9/10 Very good

    2000+ ratings, 6 reviews

    View details

    Closed

    • Pickup

      Once you have collected your luggage and are ready for pick up, please wait in Airport Transfer Area and call Yes rental 0064 92171001 to request the Free Airport Shuttle Transfer Bus to the rental desk. It takes about 10 minutes (depending on traffic). To speed up the pickup process, please click on the link and complete online checking https://web.rentalcarmanager.com/Workflow/WorkflowAuth?workflowcode=kiosk&key=TnpYaWFveGlvbmd0cmlwNTA4fFJDTVN1cHBvcnR8emF4cHpNcGU%3d All After Hours(18:01-07:59) Pick Ups must be prearranged(send Email to Queenstown@yesrentals.co.nz). NOTE: The reception working hour from 08:00 to 18:00, and the last free shuttle from the airport is 17:45, Any pick up from the airport later than that time must be prearranged and a late fee of $45 will be incurred.

    • Telephone

      0064 92171001 / 0064 92171001

    • Arrival Hall
    • Walk to counter
    • In terminal

    8.6/10 Very good

    500+ ratings, 2 reviews

    View details

    Closed

    • Pickup

      The store is on the left side of the airport arrival hall.

    • Telephone

      034424106

    • Call for pick-up

    8.6/10 Very good

    2000+ ratings, 9 reviews

    View details

    Closed

    • Pickup

      To speed up your vehicle, please visit https://moderentals.co.nz/check-in to complete your details prior to arrival. Once you have collected your luggage and cleared customs, please call us on 03 974 4340 to order your shuttle. To meet your shuttle, exit the terminal through door D (departures) near the check-in counters. Our driver will meet you in the commercial shuttle transfers area outside the end of the terminal.

    • Telephone

      +64 03 974 4340

    • Walk to counter
    • In terminal

    8.6/10 Very good

    300+ ratings, 2 reviews

    View details

    Closed

    • Pickup

      Once you've landed, exit through the arrival doors. Walk past the Taxi's on your left and look our for a white building with pink GO Rentals signage - this is by the main car park entrance. If you would like to fast-track your vehicle collection, please complete web check-in https://www.gorentals.co.nz/online-check-in/ or download the GO Rentals App and complete the check-in there https://www.gorentals.co.nz/app

    • Telephone

      0064 3 441 4340 / +508 246984

  • 8.6/10 Very good

    300+ ratings, 2 reviews

    View details

    Closed

    • Pickup

      Once you've landed, exit through the arrival doors. Walk past the Taxi's on your left and look our for a grey building with pink GO Rentals signage - this is by the main car park entrance. If you would like to fast track your vehicle collection, please complete web check-in https://www.gorentals.co.nz/online-check-in/ or download the GO Rentals App and complete the check-in there https://www.gorentals.co.nz/app

    • Telephone

      +64 3 441 4340

    • Walk to counter
    • In terminal

    8.6/10 Very good

    500+ ratings, 1 reviews

    View details

    Closed

    • Pickup

      Car rental company counters in the vicinity of the airport hall after picking up the baggage, and you can find the Sixt logo easily.

    • Telephone

      0800737070 / +64 34422915

    • Walk to counter
    • In terminal

    8.6/10 Very good

    300+ ratings, 2 reviews

    View details

    Closed

    • Pickup

      Car rental company counters in the vicinity of the airport hall after picking up the baggage, and you can find the “Car rental” sign easily.

    • Telephone

      (64) 3-442-3450 / 03 442 3427

    • Call for pick-up

    8.6/10 Very good

    600+ ratings, 2 reviews

    View details

    Closed

    • Pickup

      When you are ready for pickup, please call our service hotline at 0800 660 600 (within New Zealand) or +6496006660 (international). We strongly recommend adding our customer service WeChat ID: arentalsnz. We provide free airport shuttle service during business hours. Business Hours: Monday to Sunday, 08:30-18:00. Free Shuttle Service Hours: Monday to Sunday, 08:30-17:30. For arrivals outside of these hours (from 17:31 to 8:29 the next day), a NZD $65 overtime service fee will apply (this fee includes additional shuttle services). International/Domestic Terminals: After collecting your luggage, please proceed to the Transfers area to await pickup. The Transfers area is located at the far left end corner facing the terminal, outside the check-in counters. (You can find the Transfers area based on airport signage.) Queenstown Office Address: 77 Glenda Dr, Frankton, Queenstown.

    • Telephone

      0064-800660600 / 0064-21748789,0064-96006660

  • 8.6/10 Very good

    300+ ratings, 2 reviews

    View details

    Closed

    • Pickup

      The location is located outside the airport, please pay attention to the car rental guide inside the airport and take the shuttle bus to the location to check in.

    • Telephone

      0800243789

    • Walk to counter
    • In terminal

    8.5/10 Very good

    300+ ratings, 1 reviews

    View details

    Closed

    • Pickup

      The store is located in the arrival hall of the airport. The car can be returned besides the business hour. Extra pay is required.

    • Telephone

      +64 (0) 3 4425887

    • Call for pick-up

    8.5/10 Very good

    100+ ratings, 0 reviews

    View details

    Closed

    • Pickup

      Upon arrival check in at the Europcar/Routes counter. If assistance is required please reach us at 64034425887

    • Telephone

      64034425887

  • 8.5/10 Very good

    100+ ratings, 0 reviews

    View details

    Closed

    • Pickup

      There is no counter in the airport, please call 0800300123 (Chinese hotline) after arrival, or pay attention to whether there is a pick-up service with placards.

    • Telephone

      0800 300 123

    • Walk to counter
    • In terminal

    8.5/10 Very good

    200+ ratings, 0 reviews

    View details

    Closed

    • Pickup

      Please make your way to our Ezi Car Rental kiosk inside the airport terminal where our representatives will assist you. If you are unable to locate our desk, please ask for directions at the airport information desk and they will direct you to us.

    • Telephone

      +64 9 254 4397 / 0800 545 000

    • Call for pick-up

    8.5/10 Very good

    100+ ratings, 0 reviews

    View details

    Closed

    • Pickup

      Picking Up Between 8:00am - 5:00pm: ​ Visit our Queenstown Airport Shuttle Request page(https://www.snaprentals.co.nz/pickup-queenstown) below to request your shuttle pick up. Please ensure that you are at the airport & have cleared customs & security before requesting the shuttle. Our Queenstown Airport Shuttle arrives at the Rental Car Transfer Area. Exit the airport by the Jetstar check in area. Once outside, please stand next to the blue lockers and free phone - the shuttle will arrive here once requested. Our shuttle is available on demand - there's no need to arrange your shuttle prior with us to your arrival at the airport. Please allow 15 minutes for your shuttle to arrive. Please note: due to traffic in Queenstown, please allow up to 40 minutes for the shuttle to arrive when ordering between 3:30pm - 5:30pm. After-hours collection and drop-off are not available in this location.

    • Telephone

      +64 800288699

  • 8.5/10 Very good

    100+ ratings, 0 reviews

    View details

    Closed

    • Telephone

      +64 (0) 3 4425887

    • Walk to counter
    • In terminal

    8.5/10 Very good

    100+ ratings, 0 reviews

    View details

    Closed

    • Pickup

      The store is located in the arrival hall of the airport. The car can be returned besides the business hour. Extra pay is required.

    • Telephone

      +64 (0) 3 4425887

  • 8.5/10 Very good

    1000+ ratings, 4 reviews

    View details

    Closed

    • Pickup

      Upon arrival at the airport after collecting your luggage, Please contact Queenstown Customer Service by calling +64-3-974 3819 (or mobile: +64-22 405 5259) who will instruct you to meet at the Commercial Transfers of the airport. It takes about 10 minutes to arrive. If your pick-up time is close to the car rental company’s closing time, it is recommended that you contact the car rental company’s email booking@nzdcr.co.nz one week at least, and follow the instructions of the car rental company to complete the online check-in so that you can pick up your car smoothly.

    • Telephone

      +64 3 974 3819 / +64 022 405 5259

    • Car delivery

    8.5/10 Very good

    100+ ratings, 0 reviews

    View details

    Closed

    • Pickup

      The branch is located outside the airport. Please note that one of our representatives will take the car to the airport and meet the you holding a sign with your name. Staff will wait for free from 8:00 to 18:59, and extra charge will be charged outside this time. For delayed pickup due to personal reasons (flight delay or other emergencies), please contact the staff and the branch will charge the service fee according to the actual time of pick-up. The branch will be open during holidays

    • Telephone

      0800-200666 / 0064-225820306

  • 8.5/10 Very good

    200+ ratings, 1 reviews

    View details

    Closed

    • Pickup

      1. Once you have collected your luggage, please call 0064 3 4281 588 and let us know that you're ready to be picked up by our shuttle. Usually, the shuttle bus will arrive around 10-15 mins (Depending on the traffic conditions). 2. Follow the signs for transfers and exit at door D, where you will find the shuttle transfer area. The Shuttle Transfer Area is outside the AIR NEW ZEALAND Check-in Area. 3. Please wait in the shuttle transfer area for the White Hao Rental Shuttle van (Plate number: HAOCAR) and signal the driver. You will be transferred to our office for vehicle collection. Note: The reception working hour is 08:00 to 18:00. The last free shuttle pick up (from the airport to the branch) or drop off (from the branch to the airport) is 17:30. If you call us to request a shuttle pick up or drop off between 17:30 to 07:59, the 45NZD off-hour services fees per time will be applied. And off-hour service fees are not refundable.

    • Telephone

      0064 3 4281 588

  • 8.5/10 Very good

    100+ ratings, 0 reviews

    View details

    Closed

    • Telephone

      +64-225820306 / +64-273922666

    • Walk to counter
    • In terminal

    8.5/10 Very good

    100+ ratings, 0 reviews

    View details

    Closed

    • Pickup

      The car rental counter is located in the arrivals hall of the Queenstown Airport Terminal.

    • Telephone

      98703330

    • Walk to counter
    • In terminal

    8.5/10 Very good

    100+ ratings, 0 reviews

    View details

    Closed

    • Pickup

      The car rental counter is located in the arrivals hall of the Queenstown Airport Terminal.

    • Telephone

      98703330

  • 8.4/10 Very good

    500+ ratings, 2 reviews

    View details

    Closed

    • Pickup

      Jucy highly recommend to finish the online check-in process before pick-up, which can save the time for your rest of journey. QUEENSTOWN AIRPORT: Our free JUCY shuttle can collect customers from the Queenstown Airport. Shuttle runs on demand and can be requested by calling our free phone 0800 399 736 and it takes about 10-15 minutes(depending on traffic). Shuttle runs between 8:30am - 3:45pm. Shuttle meeting point: Follow the signs to shuttle/car rental pick up, it is located next to Jetstar check in. Also there is a free phone available to call our branch (below map). COMING FROM CITY: Our branch is near the Airport. This is about 7km (10 mins drive, traffic dependent) from the town. A taxi costs around $30, or customers can catch the number 1 bus from 27 Camp Street to Queenstown Airport. From the airport, you can catch the free JUCY shuttle to branch.

    • Telephone

      64 9 374 4360 / 0800 399 736

    • Walk to counter
    • In terminal

    8.4/10 Very good

    200+ ratings, 0 reviews

    View details

    Closed

    • Pickup

      When you arrive at the airport, you can see the store along the exit.

    • Telephone

      (64) 3-442-3808 / 03 451 0017

  • 8.4/10 Very good

    200+ ratings, 1 reviews

    View details

    Closed

    • Pickup

      Once you have collected your luggage, Please call us on 09 869 3318. Our courtesy shuttle will pick you up from the Airport. The Shuttle collection area is located just outside the terminal in the area marked 'Off Site Rental Car Transfers' Please click pre check-in URL and finisha online -checking process.In order to simplify the procedures of picking up your car at the store https://rentalcars247.co.nz/checkin

    • Telephone

      +64 9 869 3318

  • 8.3/10 Very good

    1000+ ratings, 5 reviews

    View details

    Closed

    • Pickup

      ACE RENT A CAR provide a shuttle, but sometimes you are required to pick up the car at Hertz's desk. After arriving at the airport, please call the location at+64 21 774 178 or 03 442 3801, or 0800 502 277 to confirm the pick-up service. If you are running late and you won't be able to collect your rental car at the allocated time, it is important to get in touch with the branch you are collecting from so that we can make alternate arrangements. Call our toll free number at 0800 502 277 and we will do our best to accommodate.

    • Telephone

      +64 3 442 3801 / 0800 502 277

    • Call for pick-up

    8.2/10 Very good

    2000+ ratings, 7 reviews

    View details

    Closed

    • Pickup

      Please contact the location or call shuttle pickup +64 211993456 when you arrive,then cross Gate 1 and the pedestrian crossing, staff will assist you with pickuping in the parking lot. After-hour pick-up: Please kindly contact staff in advance and fill up the online check-in link: https://web.rentalcarmanager.com/Workflow/WorkflowAuth?workflowcode=kiosk&key=TnpFWlVjYXJSZW50YWwzOTZ8UkNNU3VwcG9ydHxMRWEwN0dDMQ%3d%3d

    • Telephone

      0064-212863456

Map View of Car Rental Locations in Queenstown Airport (ZQN)

google local

Customer Reviews of Queenstown Airport Car Rentals

  • Europcar

    8.5/10

  • Hao Rentals

    10.0/10

  • Dollar

    8.3/10

  • A Rentals

    9.0/10

  • Thrifty

    9.2/10

  • MODE

    8.4/10

  • YESAWAY

    8.2/10

  • SNAP

    7.4/10

  • Apex

    8.6/10

  • Budget

    9.0/10

  • GO Rentals

    9.7/10

  • EZU

    7.8/10

  • Ezi

    8.7/10

  • Yes Rentals

    8.1/10

  • AVIS

    9.2/10

  • Jucy

    7.5/10

  • Discount Car Rentals

    7.7/10

  • RentalCars247

    8.0/10

  • Enterprise

    9.0/10

  • Shouqizuche

    7.3/10

  • AERODRIVE

    8.9/10

  • Hertz

    8.9/10

  • ACE Rental Cars

    8.5/10

  • Alamo

    7.9/10

  • SCOTTIES

    5.9/10

  • National

    9.0/10

  • KOOCAR

    7.2/10

  • HITCH Car Rentals

    8.0/10

  • NU Car

    4.2/10

  • ON THE WAY RENTAL

    8.0/10

  • NZ Zuche

    7.7/10

  • APOLLO

    10.0/10

  • britz_motorhome

    7.0/10

  • Gold Car Rent

    8.5/10

    • Jo Carey

      Queenstown

      10/10 Excellent

      Reviewed: July 14, 2024

      Satisfied

      Read More >
    • Kitty Evans

      Queenstown

      10/10 Excellent

      Reviewed: March 3, 2024

      Great

      Read More >
    • H.Immerman

      Queenstown

      7.3/10 Good

      Reviewed: January 10, 2024

      The car was smaller than the one I booked - which was disappointing

      Read More >
    • Queenstown

      10/10 Excellent

      Reviewed: March 21, 2023

      Had to upgrade as the booked car wasn't available. But there were no issues and we were happy with the upgrade.

      Read More >
    • Mike

      Queenstown

      6/10 Average

      Reviewed: July 21, 2020

      Booked a large 4x4 SUV but got a small 2wd instead. Couldn't give us a good reason why we couldn't get the vehicle we booked. Their vacuum cleaner didn't work. And had no staff. Very shambolic. A bad experience.

      Read More >
    • Truman Colclough

      Queenstown

      10/10 Excellent

      Reviewed: July 8, 2024

      The new store's service is enthusiastic, they even helped me get a pillow. Free additional driver, affordable price, full insurance with high cost-performance, no worries!

      Read More >
    • Mildred Micah

      Queenstown

      10/10 Excellent

      Reviewed: June 23, 2024

      Very satisfied

      Read More >
    • Xenia Browne

      Queenstown

      10/10 Excellent

      Reviewed: June 30, 2024

      Good

      Read More >
    • Sheila Warren

      Queenstown

      10/10 Excellent

      Reviewed: May 22, 2024

      Satisfied

      Read More >
    • April Daniel

      Queenstown

      10/10 Excellent

      Reviewed: May 16, 2024

      The pick-up and drop-off process is very convenient, all within the airport. The car provided was a new one with only 16,000 kilometers on it, and the condition was excellent.

      Read More >
    • Queenstown

      9/10 Excellent

      Reviewed: January 15, 2024

      They gave me an upgrade. I was nervous over the diesel charge per mile which they said they would wave. They seem to have done so. So all good

      Read More >
    • Matt N

      Queenstown

      9/10 Excellent

      Reviewed: December 6, 2022

      Car was great, but a bit difficult to go through the check-in process.

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    • Horace Kennedy

      Queenstown

      10/10 Excellent

      Reviewed: June 25, 2024

      Very satisfied

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    • Gill Christ

      Queenstown

      10/10 Excellent

      Reviewed: May 20, 2024

      Extremely satisfied. After renting cars abroad many times, this is the most attentive rental company I've encountered.

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    • Isaac Leigh

      Queenstown

      10/10 Excellent

      Reviewed: April 7, 2024

      Excellent

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    • Alvin Dolly

      Queenstown

      10/10 Excellent

      Reviewed: March 3, 2024

      Very good

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    • Borg Joyce

      Queenstown

      10/10 Excellent

      Reviewed: February 27, 2024

      Extremely satisfied with the experience! It was my first time renting a car abroad and it exceeded my expectations.

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    • Beau Bentham

      Queenstown

      10/10 Excellent

      Reviewed: June 24, 2024

      Overall okay

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    • Penny DuBois

      Queenstown

      10/10 Excellent

      Reviewed: May 13, 2024

      Very satisfied

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    • Boris Robert

      Queenstown

      10/10 Excellent

      Reviewed: May 5, 2024

      Very good

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    • Yves DeQuincey

      Queenstown

      10/10 Excellent

      Reviewed: May 5, 2024

      The overall process was simple, the staff at the pickup location provided clear directions, and we got an upgraded hybrid car which was very stable to drive.

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    • Kyle Amelia

      Queenstown

      10/10 Excellent

      Reviewed: April 22, 2024

      Very good. The staff were also very patient.

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    • Ellis Abbot(t)

      Queenstown

      10/10 Excellent

      Reviewed: June 22, 2024

      Great! Super cost-effective!

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    • Dolores Hemingway

      Queenstown

      10/10 Excellent

      Reviewed: June 18, 2024

      Excellent reception, courtesy, and after-sales service.

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    • S.Lin

      Queenstown

      7.3/10 Good

      Reviewed: May 2, 2024

      I made two car rental reservations with mode during my visit to New Zealand. One was at Queenstown from 4/19 to 4/27 and the other was at Auckland from 4/27 to 4/30. I am not sure what’s mode’s standard SOP to check return car. When we picked up the car on 4/19 at Queenstown, we were told that as long as we return the car at 8:30am, they will send shuttle to take us to the airport immediately. We arrived at 8:20 but could only wait till customer service rep to open the door at 8:30 sharp. He took more than 20 photos of the car, then drive the car to the parking lot (when I thought he was doing a test drive.) Then he returned to the front door where we waited, said he would ask his colleague to take us to the airport. We waited a few more minutes, just to find him chatting with the guy at back door…. We almost missed the deadline to check in luggage if our flight to Auckland was not delayed. I must say the experience was extremely awful! On the other hand, when we returned the car at Auckland, the Service Rep didn’t take any single photo of the car!

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    • K.Maclean

      Queenstown

      10/10 Excellent

      Reviewed: March 12, 2024

      Great price and easy access to the vehicle. Bond is a bit steep if you don’t purchase insurance but overall very happy with the experience

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    • P.Valentine

      Queenstown

      9.3/10 Excellent

      Reviewed: March 3, 2024

      Staff were friendly and efficient.

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    • Simona Guy

      Queenstown

      10/10 Excellent

      Reviewed: June 21, 2024

      Very thoughtful.

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    • Jamie Wolf

      Queenstown

      2/10 Poor

      Reviewed: February 20, 2024

      The car's trunk was scratched by the garage door, and I was charged 2000 NZD for repairs. Although I expected car repairs to be expensive in New Zealand, local friends informed me that this quote is twice as much as a 4S shop, which is quite unreasonable.

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    • Peeps

      Queenstown

      10/10 Excellent

      Reviewed: January 11, 2024

      I love that I received the car I booked and it wasn't a "similar vehicle". Big ups for that!

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    • Mick Flower

      Queenstown

      10/10 Excellent

      Reviewed: November 20, 2023

      The South American guy who picked us up was very enthusiastic. He arrived shortly after we called him once we got our luggage.

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    • Carter Parker

      Queenstown

      2/10 Poor

      Reviewed: August 18, 2022

      Tianyicars Rental provides second-hand cars imported from Japan, which have already been driven for over 100,000 kilometers. The car's condition is poor, and the seats are heavily stained. Yet, they require renters to ensure the car is clean upon return and warn that a cleaning fee might be charged. The platform indicates that Zhima Credit can be used as a guarantee, but the car dealer still forces customers to provide a photo of their credit card. If the rental time is in the evening, they charge a late service fee of 50 NZD.

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    • Penny Senior

      Queenstown

      8/10 Very good

      Reviewed: June 16, 2024

      When I called the rental company for a shuttle, I only got automated responses. Overall service was average.

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    • J.Fritzlaff

      Queenstown

      8.7/10 Very good

      Reviewed: January 23, 2023

      SNAP were great. We phoned them from the airport and they were there within minutes to pick us up and take us to collect our vehicle. Staff were very friendly and the service was fast.

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    • Mike Sally

      Queenstown

      4/10 Average

      Reviewed: May 18, 2022

      The insurance for the rental car seems almost mandatory. We might not have been very clear about this initially. When we got there, we said we didn't need insurance, but the rental company insisted that without it, we needed a credit card guarantee, and cash wasn't acceptable. This wasn't communicated to us beforehand during the rental process. I think your platform should explain this better. Since we didn't have a credit card, we were forced to buy the most expensive insurance (we could only buy the most expensive one? This feels like a forced sale), which was really frustrating.

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    • G.Gangwani

      Queenstown

      8.3/10 Very good

      Reviewed: January 20, 2020

      Staff was great. The car was great which is the whole point. But pick up waiting took long. That could have been quick

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    • H.Tokunaga

      Queenstown

      6/10 Average

      Reviewed: October 12, 2019

      The car had a issue after 30mins of pick up and I brought back to ask swap to other vehicle. at the time the didn’t have available so I went back next morning. The guy who I talk to on pick up day was good service. But next day I talk about whole story to two staff they treat us like we have no knowledge to drive a car. It looked no problem when I brought back but it definitely had problem to start the car. I explain to them but we disappeared the way they talk to us.( maybe because we are Asian female )

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    • Christopher Alsop(p)

      Queenstown

      10/10 Excellent

      Reviewed: June 16, 2024

      Great service.

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    • Violet Trollpoe

      Queenstown

      10/10 Excellent

      Reviewed: March 1, 2024

      We purchased full insurance at the store, so the return process was quick and smooth.

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    • Odelia Lucius

      Queenstown

      10/10 Excellent

      Reviewed: February 16, 2024

      Satisfied

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    • Camille FitzGerald

      Queenstown

      8/10 Very good

      Reviewed: February 13, 2024

      Although not located within the airport, they provide a dedicated shuttle service which is very convenient. Plus, they offered a free baby seat. Overall, the service was excellent, and I will choose them again next time!

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    • Atwood Walsh

      Queenstown

      10/10 Excellent

      Reviewed: February 8, 2024

      Clear and straightforward, no issues. We were greeted by a Taiwanese lady at Queenstown Airport, communication was very easy.

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    • Boyd Bruce

      Queenstown

      10/10 Excellent

      Reviewed: June 8, 2024

      The process was quite convenient. You just need to drop the key in the small house at the exit when returning the car. The road assistance is just a card with a contact number, costing 10 NZD/day, which I found useless and a waste of money. Because traveling to Milford Sound requires you to rent snow chains, you have no choice but to rent them for 12 NZD/day. If the store doesn't explicitly say you need to rent them, don't bother.

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    • Stanley Dillon

      Queenstown

      2/10 Poor

      Reviewed: May 19, 2024

      Terrible rental company, misleading consumers and charging hidden fees. They said $65, but I found a $76 charge on my bank statement. Customer service just said the actual amount is what counts. Why not charge a million? The car wasn't even the model I booked, very small and cheap.

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    • Tom Funk

      Queenstown

      10/10 Excellent

      Reviewed: May 18, 2024

      Overall good, simple and efficient

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    • Julian Holt

      Queenstown

      8/10 Very good

      Reviewed: May 16, 2024

      Good experience, easy to find a big company.

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    • Belinda O'Neil

      Queenstown

      10/10 Excellent

      Reviewed: May 12, 2024

      Very convenient

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    • Modesty Martin

      Queenstown

      10/10 Excellent

      Reviewed: May 29, 2024

      Excellent service

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    • Steward Jenkin(s)

      Queenstown

      10/10 Excellent

      Reviewed: April 18, 2024

      Satisfied

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    • YSL

      Queenstown

      9.7/10 Excellent

      Reviewed: December 27, 2023

      The initial car was a 2017 model and we found issues after 2 days of driving. We reported to the company and showed them the video clip as proof, the company replaced us with a new car of the same model That made our trip more pleasant. Thank you!

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    • Alex

      Queenstown

      9.7/10 Excellent

      Reviewed: June 24, 2020

      It was a good ride, you need 4WD in NZ in winter

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    • Ida Wat

      Queenstown

      10/10 Excellent

      Reviewed: December 4, 2013

      The car and tires were very new.

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    • Peter

      Queenstown

      8.7/10 Very good

      Reviewed: May 26, 2024

      great value

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    • N.Walker

      Queenstown

      7.3/10 Good

      Reviewed: January 15, 2024

      When our flight was delayed the office was closed with only an answering machine. Next day they did not do anything to help (due to their poor English skills it was hard to communicate and negotiate with them).

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    • Donald James Prenzel

      Queenstown

      8.3/10 Very good

      Reviewed: August 20, 2023

      Car was perfect for our holiday.

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    • S.Pendl

      Queenstown

      10/10 Excellent

      Reviewed: December 9, 2022

      Small but very efficient company

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    • T.Ralston

      Queenstown

      5.7/10 Average

      Reviewed: October 20, 2022

      The car we rented was a Nissan Tiida, the vehicle had done over 170,000kms and whilst it was clean and tidy, it was very old and should be retired at this stage! The biggest issue was the car seat for our 6 month old baby. When we arrived the car seat wasn't fitted, this process took about 40minutes to sort out The first car seat installed moved about 15cm either side and was not secure. We had to say this wasn't good enough as they thought it was fine. Three car seat's later (all in extremely poor condition) we had to settle for something that was somewhat secure.. All of the car seats looked like they were about 20-30 years old and are not up to today's strict standards. These seats offered little to no protection for our baby should an accident occur, the seat belts were so old they folded over, there was no protective cushioning. I was so relieved to return the car seat/car upon leaving. We would never rent through Ezu again based on how old the rental was and the extremely poor condition of their non-compliant infant car seats. I felt unsafe the whole time with our baby in the car which was awful. Skimping on the safety of babies - shame on Ezu!

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    • John Bellamy

      Queenstown

      6/10 Average

      Reviewed: May 23, 2024

      No Chinese service at pickup, making communication difficult, especially when dealing with accidents. There is Chinese service at dropoff, making it simpler.

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    • John Bellamy

      Queenstown

      4/10 Average

      Reviewed: April 24, 2024

      When returning the car, there was no one in the parking lot to check it. A staff member said someone would check it later, and then I had to rush to catch my flight. My credit card was later charged 35 NZD for a fuel difference. I had refueled the car before returning it and only drove a few kilometers. The rental company charges you without negotiation.

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    • Berg Onions

      Queenstown

      10/10 Excellent

      Reviewed: April 13, 2024

      Quite convenient

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    • Noah Gus

      Queenstown

      10/10 Excellent

      Reviewed: April 6, 2024

      Extremely satisfied

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    • Franklin Raphael

      Queenstown

      10/10 Excellent

      Reviewed: February 24, 2024

      Not bad, even better

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    • C.Trinder

      Queenstown

      8.3/10 Very good

      Reviewed: April 23, 2024

      Good experience throughout

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    • Agatha MacDonald

      Queenstown

      10/10 Excellent

      Reviewed: April 9, 2024

      The staff were very patient and provided excellent service. Very satisfied. This is my third time renting a car.

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    • Devin Gunther

      Queenstown

      10/10 Excellent

      Reviewed: April 1, 2024

      Overall, it felt great. The service was excellent, and the car was easy to drive.

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    • Claire Eugen

      Queenstown

      10/10 Excellent

      Reviewed: March 4, 2024

      Satisfied

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    • Tina Robbins

      Queenstown

      10/10 Excellent

      Reviewed: February 17, 2024

      Very satisfied with the whole day, and the process was quick.

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    • Bella Hamilton

      Queenstown

      10/10 Excellent

      Reviewed: April 19, 2024

      Very satisfied!

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    • Tony Barrett

      Queenstown

      10/10 Excellent

      Reviewed: February 23, 2024

      Great service from an international chain

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    • Ronald Augustus

      Queenstown

      10/10 Excellent

      Reviewed: February 7, 2024

      Very satisfied, both pickup and drop-off were quite convenient.

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    • Archer Broad

      Queenstown

      10/10 Excellent

      Reviewed: January 27, 2024

      Excellent!

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    • Donald Dickens

      Queenstown

      10/10 Excellent

      Reviewed: January 16, 2024

      The service was excellent, and they even upgraded us to an SUV. Really nice!

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    • Meredith Flynn

      Queenstown

      8/10 Very good

      Reviewed: April 18, 2024

      Overall pretty good, the deposit was refunded quickly.

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    • Denise McDonald

      Queenstown

      10/10 Excellent

      Reviewed: February 25, 2024

      This is a very good rental company with excellent service staff. The pick-up and drop-off process is very efficient, convenient, and quick. It is a reliable car rental company that I highly recommend to everyone. Big thumbs up.

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    • Dorina Tes

      Queenstown

      9.3/10 Excellent

      Reviewed: January 21, 2023

      Counter staff were very friendly and helpful.

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    • Queenstown

      5.3/10 Average

      Reviewed: November 25, 2022

      Unfortunately we had terrible experience with Jucy. It was the only car rental company available , as everything else was fully booked . The car we were given was in horrible condition , very hard to drive. They charged us over $600 for 3 days and most of our last day we spent on one spot unable to start the car. The service provided when your car breakdown was the worse we ever experienced . We we holding on line for 30 min. Then we were told to stay by our car that someone is going to call back.. an hour later still no one called .. so we kept trying to call all different people , even an Jucy shuttle driver , after 2 hours we finally got on hold someone and AAA repair service was organized. .. no one showed up for an hour. Luckily the car "magically" started again otherwise we would be still stuck there now. We drove it straight to the office because we we worried to stop , that it wouldnt start again. The worse thing is that they washed it and put it back for rent. I really feel sorry for who ever gets the same car.

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    • Olga Sandy

      Queenstown

      8/10 Very good

      Reviewed: June 2, 2017

      Pushing insurance is almost a routine, but this company offers the lowest price.

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    • A.Drayton

      Queenstown

      10/10 Excellent

      Reviewed: April 4, 2024

      Shuttle Bus from airport to Rental Premises quick and easy. Fast turnaround to get car sorted. Car was great ... drove well... reasonable fuel economy ... no issues at all

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    • K.Lin

      Queenstown

      10/10 Excellent

      Reviewed: March 22, 2024

      Staffs are nice.

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    • Lambert Southey

      Queenstown

      10/10 Excellent

      Reviewed: February 21, 2024

      Satisfied

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    • J.Newson

      Queenstown

      7/10 Good

      Reviewed: December 24, 2023

      The car was a hybrid, but it was 10 years old so the battery only kicked in for a few minutes at a time, so was probably not worth it’s extra weight in the car

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    • K.Rimando

      Queenstown

      10/10 Excellent

      Reviewed: October 10, 2022

      Yes, it was a good car and powerful. I like how i drive it on the road. It took me about 30 minutes to get my car because of the long que but that's ok.

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    • Queenstown

      8/10 Very good

      Reviewed: March 10, 2024

      Definitely better than I expected. It was clean and friendly

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    • Carr Marshall

      Queenstown

      8/10 Very good

      Reviewed: March 2, 2024

      Quick processing, great car condition

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    • Queenstown

      9.3/10 Excellent

      Reviewed: December 5, 2020

      Yes, everything perfectly.

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    • Vivek

      Queenstown

      10/10 Excellent

      Reviewed: June 19, 2019

      Great Car, Great Staff , Great experience , cannot say anything wrong or any flaw with the experience, will highly recommend them again,

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    • Genevieve

      Queenstown

      10/10 Excellent

      Reviewed: February 25, 2024

      Very satisfied

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    • Joshua Stone

      Queenstown

      2/10 Poor

      Reviewed: September 11, 2018

      They deducted fees arbitrarily without sending an electronic invoice in advance. This happened one week to a month after the car was returned. The rental company did not inform about all the deductions beforehand, and it took nearly two months for them to refund this unexplained amount.

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    • Irma Houston

      Queenstown

      10/10 Excellent

      Reviewed: February 19, 2024

      Very good, smooth communication

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    • Moira Fowler

      Queenstown

      10/10 Excellent

      Reviewed: October 12, 2019

      The service was great. After arriving at the airport, I called, and coincidentally ran into the rental company's car dropping off a customer. After returning the car, they also took me to the Remarkables shops.

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    • Dawn Meredith

      Queenstown

      10/10 Excellent

      Reviewed: September 30, 2019

      Fast and efficient

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    • Queenstown

      9.7/10 Excellent

      Reviewed: September 6, 2019

      Fast and friendly. Very smooth process would use again.

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    • Enoch Doherty

      Queenstown

      8/10 Very good

      Reviewed: November 6, 2018

      Good

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    • Eileen Doherty

      Queenstown

      10/10 Excellent

      Reviewed: February 19, 2024

      Very good

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    • Guy Haywood

      Queenstown

      8/10 Very good

      Reviewed: February 9, 2024

      When we returned the car, there happened to be a staff member patrolling the parking lot. They took the keys and said everything was okay, so we left. Important note: there was no joint inspection of the car! Two days later, we received an email notification of car damage and a hefty bill!

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    • David Noah

      Queenstown

      4/10 Average

      Reviewed: April 24, 2023

      I booked because it included zero deductible collision and theft insurance, but at the car rental location, they insisted there was no such coverage. Even with the voucher from Zuzuche, the staff couldn't read Chinese and stubbornly insisted there wasn't zero deductible coverage. At the time, Zuzuche couldn't provide immediate help to solve the issue, so I felt scammed (either rent a car without insurance or pay extra for it).

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    • K.Sivasubramanian

      Queenstown

      9.7/10 Excellent

      Reviewed: April 12, 2021

      Car was neat and clean. It did meet the expecations.

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    • K.Wakerley

      Queenstown

      6/10 Average

      Reviewed: July 26, 2020

      Although we had pre paid the collision damage waiver, Hertz advised this was not the case and charged for this again. They also denied that we had paid a deposit despite showing them the Qeeq receipt. When asked to see his screen I pointed out his own system showed a $200 deposit. The Hertz rep advised the Qeeq agreement was noting to do with them. Total agreed to paid via Qeeq $1,034.19 total charged by Hertz $1,219.94 on top of the $244.13 deposit paid. Accordingly total charged $1,464.07 against the agreed $1,034.19 an extra cost of $429.88!

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    • S.CHUAH

      Queenstown

      7.7/10 Good

      Reviewed: December 17, 2023

      I booked a Mitsubishi ASX, but was given a Mitsubishi Outlander, it was a little bigger but comfortable the same. Pick up instructions was to call up for a free transfer to Ace Rentals about 1-2 km away from Queenstown airport terminal, the transfer was smooth. At pickup, the guy was clear to explain and checked all documents, but cautioned me about my liability excess is $5500, that got me worried even I bought AXA coverage through QEEQ. At returning the car, the lady was not helpful, I had a dent on the vehicle front passenger bumper cause by a big landscaping rock while reversing for parking, she seemed panicky and quickly made a report for me and charged me excess of $5755.08 on my card. She was not helpful to explain how is the process, more worried about the next customer picking up vehicle, when I ask for credit card slip, she said she do not have one for me, luckily I took a photo of Ace Rentals copy which I signed. Later then I realised on the accident report it said they charge me excess $4783, but then I paid on credit card $5575.08, still not sure why, hopefully could be resolved later when they obtain an assessment of cost of repair to bumper, after Christmas they say. When I ask for if they have a telephone contact which I could call from Singapore, she said another guy will call me. I kept calm , since I had to catch a flight, and trust QEEQ and AXA insurance would help clear things up.

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    • A.Staffa

      Queenstown

      10/10 Excellent

      Reviewed: November 28, 2023

      The car exceeded expectations. I had a late flight arrival so I was able to organize with a worker to have the keys left with the Hertz rental station and this worked out perfectly.

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    • Queenstown

      10/10 Excellent

      Reviewed: November 19, 2023

      I was a little concerned as I hadn’t heard of Ace before and I saw some negative reviews but I was very pleasant surprised. The car was great and clean. The pick up/drop off process was easy and without issue. Amazing value for money. I would use Ace again.

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    • T.Lasso

      Queenstown

      10/10 Excellent

      Reviewed: January 4, 2023

      Everything was perfect

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    • Queenstown

      9.3/10 Excellent

      Reviewed: May 25, 2022

      The car was exactly as expected and the team were great in their customer service and shuttling us to/from the airport in a timely manner.

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    • Vito Clare

      Queenstown

      4/10 Average

      Reviewed: October 22, 2023

      I booked a Mitsubishi Outlander, but they gave me a Toyota Yaris Cross and claimed it was the same class. It's an insult to my intelligence.

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    • R.Shah

      Queenstown

      10/10 Excellent

      Reviewed: January 8, 2023

      It was a very spacious car and we enjoyed our trip as there was a good spacious car

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    • Nancy Leonard

      Queenstown

      10/10 Excellent

      Reviewed: March 28, 2020

      Very professional

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    • P.Cresswell

      Queenstown

      7.7/10 Good

      Reviewed: March 23, 2020

      Pleased with the good cost of car

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    • K.LARDIZABAL

      Queenstown

      9.3/10 Excellent

      Reviewed: May 27, 2019

      Excellent customer service! however, the car given is a suzuki and is smaller than a Hyundai Accent.

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    • Sascha

      Queenstown

      9.3/10 Excellent

      Reviewed: February 17, 2023

      Great value and friendly service. Only problem was it didn't have full tank. Got stuck buying fuel at the ski resort at $30 for 5 litres next day. Cars should be provided with full tank.

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    • Edison Chamberlain

      Queenstown

      10/10 Excellent

      Reviewed: December 29, 2021

      Very good, both pickup and drop-off were smooth

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    • Bishop Franklin

      Queenstown

      6/10 Average

      Reviewed: October 13, 2021

      This is a local, small car rental company. Due to the pandemic, some branches have closed, making it difficult for me to return the car at a different location (I wanted to return it early because of the lockdown, but I couldn't because I couldn't book a ferry between the islands and had to stay near the port for an extra week. I noticed that other larger rental chains allowed flexible returns at the port). If you need flexible return options, you should pay attention to this. But this is probably only an issue during the pandemic. Although the company is small, their service is quite personalized; you can contact their staff anytime. I drove the car for almost a month, and they were very understanding of my changing plans whenever I checked in with them, which felt quite warm. The extension fee was charged at the original daily rate, which was very transparent. The car was not a 2017-18 model Corolla; I believe it was a 2012-13 model. It didn't have USB charging or music playback, but it was still fairly reliable despite being older.

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    • William Piers

      Queenstown

      2/10 Poor

      Reviewed: February 16, 2020

      The company hasn't responded to my refund request due to the pandemic restrictions from my workplace.

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    • Gabriel Frances

      Queenstown

      10/10 Excellent

      Reviewed: July 24, 2018

      Not bad

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    • Mark C

      Queenstown

      9.7/10 Excellent

      Reviewed: January 23, 2023

      Airport desk was a little understaffed on pickup. Upgrade to SUV verry much appreciated! Booster seats were not so clean and material a bit frayed etc.

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    • Dave O

      Queenstown

      10/10 Excellent

      Reviewed: August 11, 2020

      They were great all round.

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    • Queenstown

      9.7/10 Excellent

      Reviewed: August 11, 2020

      Very easy to use and friendly service. Always easy to contact if there was an issue. Great price too.

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    • Queenstown

      8.3/10 Very good

      Reviewed: July 29, 2020

      Efficient car rental service.

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    • Queenstown

      7.3/10 Good

      Reviewed: March 10, 2020

      今回クイーンズタウンで借りクライストチャーチでドロップオフ。「〇〇レンタカー」など社名の入った車でピックアップしていただけるとわかり易いがスタッフとの合流に時間がかかりすぎた。

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    • Maxwell Carpenter

      Queenstown

      6/10 Average

      Reviewed: February 14, 2019

      Decent service, response time was average

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    • Sl

      Queenstown

      8/10 Very good

      Reviewed: February 29, 2020

      Ok

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    • Marvin Curme

      Queenstown

      4/10 Average

      Reviewed: February 13, 2020

      I've rented cars overseas for many years, and this was the worst experience, hands down! First, our flight landed at 7 PM, but no one answered the phone when we called the car rental company. We had to take a taxi, costing nearly 30 NZD. The car rental location was very hard to find, and the GPS directions were off. Fortunately, the taxi driver was helpful, and we eventually found it. We picked up the car keys ourselves from a box at the entrance.

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    • KimP

      Queenstown

      7.7/10 Good

      Reviewed: February 12, 2020

      Everything about the car was fine and collection was super easy, staff were very lovely but there were no staff anywhere in the office when I returned the car which lead to me missing my flight. I was calling the office to try get help finding the drop off location and then had to just wait for someone to return to leave the car and get the shuttle to the airport.

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    • Queenstown

      6.3/10 Average

      Reviewed: November 25, 2019

      Asked for a large SUV which we received however, the car didn't have a working radio with Bluetooth (it had an aftermarket radio). Told them we had to switch vehicles as we weren't going to use a car with no working radio in 2019. The staff were accommodating and advised we could swap for a car that had radio the following day, although it wasn't a 4WD. Annoying to have to go through this process but the staff was friendly.

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    • Queenstown

      5.7/10 Average

      Reviewed: August 27, 2019

      The pick up process was unorganised and rushed. The interior of the car was clean, however the car had a significant amount of dents already. There was no snow chains available. Charged $12 for shuttle from airport- this should be complimentary.

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    • A.Braid

      Queenstown

      6.3/10 Average

      Reviewed: February 10, 2020

      The car had a odour but done the job

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    • T.Lin

      Queenstown

      2/10 Poor

      Reviewed: July 21, 2019

      Really old car , over 200k km , many parts are missing, passenger not work well .

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    • Grace Grey

      Queenstown

      10/10 Excellent

      Reviewed: November 20, 2019

      The service attitude was great. They contacted us a few days before departure and informed us of the precautions.

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    • Wanda Copperfield

      Queenstown

      6/10 Average

      Reviewed: July 27, 2018

      Waited too long. We arrived at the scheduled time, but had to wait for a long time...

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    • Solomon

      Queenstown

      10/10 Excellent

      Reviewed: July 23, 2019

      The owner is very nice. Since I wasn't very familiar with the road conditions, he specially accompanied me to practice at the airport roundabout. The service was very thorough.

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    • Laura Larkin

      Queenstown

      10/10 Excellent

      Reviewed: May 25, 2019

      Picking up and dropping off the car directly at the airport is very convenient.

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    • Elliot Strachey

      Queenstown

      4/10 Average

      Reviewed: March 6, 2019

      The car had issues and the after-sales service was poor.

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    • Donald Dickens

      Queenstown

      8/10 Very good

      Reviewed: February 28, 2018

      Satisfied~ Pickup from the airport!

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    • Blanche Richard

      Queenstown

      8/10 Very good

      Reviewed: February 3, 2018

      We arrived earlier than our scheduled pickup time. After calling the rental agency from the airport, we waited for over 20 minutes before a staff member came to the airport with the car, and then helped us get used to driving on the left side before we departed.

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    • Eric Habakkuk

      Queenstown

      10/10 Excellent

      Reviewed: May 2, 2018

      No staff available during pickup, everything is self-service which can be confusing.

      Read More >
    • Selena Katharine

      Queenstown

      6/10 Average

      Reviewed: February 20, 2016

      The Queenstown branch is small, but they have a wide range of vehicles. However, once you arrive at the store, they will strongly recommend insurance, which is quite expensive. It is much cheaper to buy it in your home country. Britz's cars are relatively old; mine had 190,000 kilometers on it. If possible, I recommend Maui, whose cars are two to three years old, while Britz's are over three years old. KEA's cars are only one year old.

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    • Marina Pitman

      Queenstown

      4/10 Average

      Reviewed: February 24, 2017

      The car was in good condition, and the Chinese customer service was excellent. They delivered the car to my place in Queenstown, which was very convenient. However, when I returned the car half an hour early and left it in the airport parking lot, we didn't meet in person. I had cleaned the car before returning it, but since I didn't have a vacuum cleaner, there were some sand and a few food crumbs (just a few pumpkin seeds) left inside. They charged me 100 NZD for this, which is really unacceptable!

      Read More >

Good to Know

Cheapest Car Rental Rates at Queenstown Airport (ZQN) is in

Lowest rental rates at the Queenstown Airport (ZQN) is USD 42.79 on average, and can go up to USD 87.33 at the busiest . Use this conclusion to schedule your trip to your best interest.

Wednesday is the Busiest day in a Week at Queenstown Airport (ZQN)

In contrast, Tuesday is the least busy day.

12:00 to 13:00 is the Peak hour Throughout a Day at Queenstown Airport (ZQN)

More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Queenstown Airport (ZQN).

* Based on the scheduled pickup time of all bookings from Queenstown Airport (ZQN).

The Best Daily Rental Rate Happens on a 23-day Rental

Most customers book a rental car from Queenstown Airport(ZQN) for 4 days, showing a medium length of rental period is more favored.

Christchurch is the No.1 Destination in One-way Car Rentals When Picking up from Queenstown

One-way car rentals take up nearly 36% of the total bookings at Queenstown Airport (ZQN).Out of it, besides Christchurch, other top destinations : Nelson, Auckland.

97.53% of the Guests Choose Basic Protection at Queenstown Airport(ZQN)

On average, Basic Protection costs USD 81.91 per day for SUV, USD 57.28 for Small and USD 80.42 for Large.

Do You Know?

  • No.1 Source Country

    Customers from Switzerland choose Queenstown Airport(ZQN) the most as the start point of both their business and leisure journeys.

  • Bigger is Better

    Renters from New Zealand prefer more spacious car models like Kia Carnival,Toyota Hiace and Nissan Elgrand 2008 Or Similar.

  • Quite a Planner

    Taiwan(China) renters like to plan much more ahead, they usually make the online booking 102 days before pickup from the Queenstown Airport (ZQN).

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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