From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9602765109
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9602765109
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Europcar, Queenstown Airport Car Rental

Europcar 500+ ratings, 4 reviews

Queenstown, Otago, New Zealand

8.3 / 10 Very good

Europcar - Queenstown Airport Information, Car Rental Instructions & Policies

Store Location

TERMINAL BUILDING

Telephone

+64 (0) 3 4425887

Pickup from Branch or Car Park & After Hours Pickup

The Europcar - Queenstown Airport car rental location is in terminal

You can walk to the counter of Europcar - Queenstown Airport car rental.

The store is located in the arrival hall of the airport. The car can be returned besides the business hour. Extra pay is required.

Return to the Store, Car Park or Key Box & After Hours Return

The extra pay please refer to the local information.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -21:30
08:00 -21:30
08:00 -21:30
08:00 -21:30
08:00 -21:30
08:00 -21:30
08:00 -21:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of NZD 20.7 - 48.575425 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driver's license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original Driver's License + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original Driver's License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in New Zealand

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
NZD 13/day
capped at NZD 65
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
To be confirmed
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 16/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
NZD 10/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
NZD 13/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
NZD 13/day
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
USD 14.38/day
capped at USD 103.5

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.
Europcar vehicles are not permitted to travel on the ferry. For this reason we operate the inter-island travel service, whereby, the car is left at one ferry terminal and another car is waiting for you at the ferry terminal on the other island. Europcar only allows customers to exchange their vehicle once for cross-island travel,and does not support multiple vehicle exchanges between islands. Please contact Europcar no later than 5 days prior to your ferry crossing.Email: info@europcar.co.nz

Ferry Transportation: Not Allowed

Europcar does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Queenstown Airport

Hotels

0.8 mi from DoubleTree by Hilton Queenstown

2.7 mi from Oaks Shores

3.1 mi from Oaks Club Resort

Other Landmarks

3.8 mi from Shotover River

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: -45.0217 168.7395

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 8.3 / 10 Very good

  • Vehicle condition: 9.0
  • Vehicle cleanliness: 9.0
  • Spaciousness: 8.0
  • Counter staff: 8.0
  • Pick-up location: 8.0
  • Drop-off location: 8.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Anonymous

    Queenstown

    10 /10 Excellent

    Reviewed: Friday, April 19, 2024

    Had to upgrade as the booked car wasn't available. But there were no issues and we were happy with the upgrade.
    Read More >
  • H.Immerman

    Queenstown

    7.3 /10 Good

    Reviewed: Friday, April 19, 2024

    The car was smaller than the one I booked - which was disappointing
    Read More >
  • Leeane Zhang

    Queenstown

    8 /10 Very good

    Reviewed: Friday, April 19, 2024

    When picking up the car at Queenstown Airport a closer to 9pm, we waited for 20+ minutes before being served. The counter lady is a trainee and told us that we have to find the car ourselves as she does not know which bay# the car resides. Also she could not answer some of the questions on card authorisation and insurance which leaves us quite unhappy. We finally found the car we noted that the petrol was not entirely full and it is not upon drop-off that we got told that we have to take a photo to validate such. Without any further info from the trainee, we simply infer that we need to return the car at the same petrol level to when we pick it up. So we filled up the petrol to full tank before we drive out from our final destination to Christchurch airport which took one hour and return the car as it is. During the rental we also notified Europcar that the electric uplift back door malfunction at times. Later we received an invoice from Europcar and got charged additional 86NZD on petrol which left us extremely unsatisfactory about the entire rental experience.
    Read More >
  • Anonymous

    Queenstown

    8 /10 Very good

    Reviewed: Friday, April 19, 2024

    Great experience
    Read More >
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