CAR RENTAL REVIEWS ON EUROPCAR IN ROME

A very long wait at pick up point to be abe to hire the car. Not great after a long haul flight... The pre booking system should be an advantage somehow, but didn't seem to be.

I made reservation on Audi Q2 automatic car because we travel with two children and we need large boot space for stroller. But Europecar gave us jeep renegade with smaller boot. Also its very non effective car. I don't think its same class cars at all.

JUST HAD TO WAIT AN EXTRA 15 MINUTES FOR THE CLEAN UP OF THE CAR BEFORE PICK UP

ALL GOOD

Where were no cars. We waited more then 1,5 hours, but no result.

It was a very convenient service at Europcar offices (Rome Airoport and Bari Airport), the personal was very nice and professionnal.

Terrible staff at pick up point...not info on car, rental agreement or about anything was given....they sat there as if they were only doing their job and answering on any queries. TERRIBLE & WORST EXPERIENCE

Sono stati gentilissimi già dall’accoglienza all’ufficio. È la disponibilità dei personali mi ha sorpreso, sono contento aver utilizzato europcar

È un buon sito per poter trovare auto buono al prezzo easy very good

We had booked Mercedes GLA and when we went there we were told that the car is not available however I believe that easyrentcar confirmed booking after checking availability with them. We were given Jeep. The condition of the tyres was terrible and one of the rear tyre was completely worn out due to which car wasn’t that smooth on the road. We complained to the company and he acted like he doesn’t know anything and said this is company car and they should check it.

Like: Quick transaction
Dislike: Car wasn't very clean

The service provided by the staff at Florence was excellent. I had originally booked the car ony till 18:00 but on checking with the Europcar staff at Florence, they let me return the car till 11:00 the next day.

que porqueria de empresa, el tipo nos trato super mal, nos queria cobrar un monton de cosas, al final no usamos el servicio.